Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
5.0
Food:
8.0
Amenities:
5.0
We ordered a ticket for 3 people, when we arrived we were given a 2-bed room and a folding bed, after 2 days we were moved to a suite, we were there for 3 days, after which we were again moved to a 2-bed room and one person was moved to another room, on another floor with a non-working TV and the Internet did not work !! ! at that moment it was cold in Odessa, and because. There are no blankets in the boarding house, I got sick. In a medical sanatorium, they offered me "naphthyzinum", otherwise I had to look for a pharmacy in order to buy at least some antipyretics.
The biggest problem is food! So disgusting that I stopped eating there from the second day + the staff who are rude (the administrator is not an absolute decree for them). I witnessed when a man wanted to leave a complaint addressed to the director, to which he was answered: - "when all vacationers sign your complaint, then , and that’s not a fact, your complaint will reach the director.
I stood for 2.5 hours to see a therapist with a high temperature, and in the end they wrote me a prescription, and they didn’t give me a single pill. The light bulb burned out in the toilet, they changed it the next day! We were kicked out of the suite under the pretext: "we have an urgent repair, there will be no light and water in the room", and today I meet new residents of the boarding house, and then they live in our room! A deluxe room costs: 1800 per day, ours is 650 UAH per person! By simple calculations, this is 1950 UAH per day... And we were again sent to the economy with a folding bed...
The biggest problem is food! So disgusting that I stopped eating there from the second day + the staff who are rude (the administrator is not an absolute decree for them). I witnessed when a man wanted to leave a complaint addressed to the director, to which he was answered: - "when all vacationers sign your complaint, then , and that’s not a fact, your complaint will reach the director.
I stood for 2.5 hours to see a therapist with a high temperature, and in the end they wrote me a prescription, and they didn’t give me a single pill. The light bulb burned out in the toilet, they changed it the next day! We were kicked out of the suite under the pretext: "we have an urgent repair, there will be no light and water in the room", and today I meet new residents of the boarding house, and then they live in our room! A deluxe room costs: 1800 per day, ours is 650 UAH per person! By simple calculations, this is 1950 UAH per day... And we were again sent to the economy with a folding bed...
Translated automatically from Russian. View original
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