The hotel is not bad, the Aqua Paradise Spa is disgusting!

Written: 22 january 2018
Travel time: 9 — 14 january 2018
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 6.0
Food: 4.0
Amenities: 5.0
The hotel itself is normal, settled earlier, the room is large, bright, everything you need to eat, breakfast is average. The territory is good.
Spa complex Aqua Paradise: the water in the pool is cool, 28 degrees, as it is written, there is definitely no, the pool itself is not bad. Jacuzzi with a coating. . . I don't know if they clean it. . . there is little light, apparently they are saving on lighting. Of the most negative impressions, this massage chair is old, shabby, where the foot massage turned out to be a worn fabric, I didn’t notice when I sat down and the plastic rollers went right along the skin of my legs, as a result, 3 cm of skin was torn off. massage squeezes the muscle and it hurts a little, it was not felt at all that it rubs the skin). I went to the reception, they gave me only to anoint with peroxide and offered a band-aid, nothing more, no compensation was offered. The wound hasn't healed for a week now - I'm in pain! Another of the minuses is the slippery floor, the tile slides, they didn’t put anything on it, you can even kill yourself on the steps, my friend and I slipped several times despite the fact that we walked very carefully.
Translated automatically from Russian. View original