Качество услуг Service quality

The hotel is not bad, clean, but they clean the rooms, one might say, reluctantly, sometimes you can walk all the first half of the day, but they didn’t look into the room. As soon as you decide to rest, it becomes necessary to clean up. But it can be experienced.
As for the dining room, with the so-called "buffet", this is a parody. If you go to eat about twenty minutes after its opening - a full guarantee that you will get only scraps of food. In addition, there is a feeling that there are not enough dishes, you are waiting for them to wash, they take out several plates, it may not be enough again. You can not remember about meat, only those who ran in first, pushing the rest away, can eat it. They collect mountains on a plate: one plate for meat, another for salads, a third... and so on. And although there is a fraction of the fact that it will remain on the plate, the main thing is that I managed to take it away from others! In the evening, such a picture is often observed - they stand at a plate with cookies with a package, as soon as they leave it, then all the contents of the plate fall out into the bag and the guest proudly leaves for the room. Conclusion - if there is such a contingent of guests, I think it is more expedient to set the tables with portioned dishes so that there is no temptation to try to eat for four neighbors for one ticket price.
Everything else, including the quality of treatment, can be put up with. When you come here, you prepare yourself, first of all, to receive healing water.