Terrible service in the restaurant

Written: 11 august 2020
Travel time: 8 — 9 august 2020
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 7.0
Cleanliness: 10.0
Food: 1.0
Amenities: 7.0
The waiters who served us, absolutely incompetent workers, cannot really say how much time it takes to prepare an order, as a result, instead of the promised 40 minutes, everything dragged on for 2.5 hours.

The chef likes to undersalt all the dishes, but it does not matter when there is salt on the table, it was brought to us almost immediately for the first time, but the salt shaker was empty. Then there were 4 attempts at intervals of 5-7 minutes. Every time I brought the salt shaker to the table, there was no salt in it. Is it really so difficult to check the salt filling in the kitchen. As a result, all our food got cold, the mood deteriorated, and the administrator Tamara could not resolve the conflict situation.

Dear Igor Kapitan, take action against your service personnel. Such a hotel should have trained employees.
Translated automatically from Russian. View original
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