I can’t say anything about the boarding house itself, because it didn’t even work out. The situation is this. . . 10/07/21 called to book a room here for 4 people from 21/07 to 28/07. They said that there are free rooms, they asked the name of whom to book. The reservation was made and I asked where to reset the prepayment, to which they answered me to call back on the 15th and then reset the prepayment.
… More ▾
I can’t say anything about the boarding house itself, because it didn’t even work out. The situation is this. . . 10/07/21 called to book a room here for 4 people from 21/07 to 28/07. They said that there are free rooms, they asked the name of whom to book. The reservation was made and I asked where to reset the prepayment, to which they answered me to call back on the 15th and then reset the prepayment. As a result, I call on the 15th and find out that there is no reservation for this surname and there are no free numbers, and the answer is in a rude form. As a result, the family was left without a booked room and with purchased train tickets. Maybe the boarding house itself is normal, but the administrator on the phone is frankly boorish and she can’t work with people in any way. Since the boarding house will only lose customers. Therefore, if you are going to this boarding house, then there is no point in booking in advance, you can come and just stay on the street...
Like
You like
Show other comments …
• traveled 4 years ago
Without my knowledge, they opened the room and found the keys to my car in my personal speeches. They opened the car, parked it and brought the keys and put them back. And we didn't even have to be informed about it. When we saw that the car was out of place, we turned to them. To which the administration, in its excuse, first began to say that they had pushed her, when we asked to watch video surveillance, as it was, she admitted that they took the keys to the room.
… More ▾
Without my knowledge, they opened the room and found the keys to my car in my personal speeches. They opened the car, parked it and brought the keys and put them back. And we didn't even have to be informed about it. When we saw that the car was out of place, we turned to them. To which the administration, in its excuse, first began to say that they had pushed her, when we asked to watch video surveillance, as it was, she admitted that they took the keys to the room. No one apologized without saying anything, but on the contrary, they do not see anything wrong with this concession and justify it by saying that it was necessary to release the car, and we did not pick up the phone. (No one warned us in advance that we would have to overtake the car today). It's not very pleasant when your speeches are torn. I do not recommend anyone to visit this hotel! ! ! ! !
Like
You like
• 3
