We somehow booked rooms in this hotel a month before arrival (5 rooms, July 2017) everything is perfectly presented in the photo, comfortable rooms, private beach, free sun loungers, umbrellas, Swedish line, animation for children, etc. So, let's start, we arrive on the day of settlement, the territory is of course very beautiful, there are no complaints, but everything else is just p...... n! and don’t turn around, the bathroom is sooooo small, the tiles are shabby, it stinks of sewage, the mattress on the bed is so dead, that it’s probably better for my granny to have an iron mesh bed) some flying ants climb from all the cracks. Further, the most important thing is the beach! its just there no? ! It certainly used to be, but now the sea has taken it away and there are hefty stones in the water, and these stones are still 3 meters up and there, at the top, there are sun loungers with umbrellas and awnings and this is the hotel’s own beach !! ! to swim in the sea you need to go down the iron ladder to down into boulders! And how can children swim in such conditions ???
The animation is terrible, just boring! Animators with children are playing cards, you will have fun! respect for visitors! And this is for 7.500 per day !!! ! Can you imagine it ?? ? And our friends paid 9000 (families with a child), and, moreover, an extra bed for a child, a lousy folding bed! just for 9000 per day! !! There is no entertainment at all,
the dining room closed at 20:00 and do whatever you want on the hotel territory, you can only ride in a hammock under the trees. at first they said that they would make concessions and deduct for the past day and that’s all, in the end they deducted from us the amount for one day not lived and 5% of the amount, and we, for a minute, contributed almost 10.000 thousand dollars for everyone and at once !! ! In general, what can I say, a solid negative about this place, the staff is clearly sooo incompetent in this business! The hotel director should pay attention to everything that happens! Otherwise, people will simply stop going there! Thanks for your attention; )
The animation is terrible, just boring! Animators with children are playing cards, you will have fun! respect for visitors! And this is for 7.500 per day !!! ! Can you imagine it ?? ? And our friends paid 9000 (families with a child), and, moreover, an extra bed for a child, a lousy folding bed! just for 9000 per day! !! There is no entertainment at all,
the dining room closed at 20:00 and do whatever you want on the hotel territory, you can only ride in a hammock under the trees. at first they said that they would make concessions and deduct for the past day and that’s all, in the end they deducted from us the amount for one day not lived and 5% of the amount, and we, for a minute, contributed almost 10.000 thousand dollars for everyone and at once !! ! In general, what can I say, a solid negative about this place, the staff is clearly sooo incompetent in this business! The hotel director should pay attention to everything that happens! Otherwise, people will simply stop going there! Thanks for your attention; )
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Beautiful nature, the smell of the hotel and noisy air conditioners
- We were robbed - what will be after this impression?
- Perfect vacation in Alupka
- It doesn't get worse!!!!SOS!!!
- I dreamed of such a vacation
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