Отвратительный сервис Disgusting service

We rested in Sogdiana with a company of 4 couples, all with children under one year old, in August. In view of the arrival for 1 day, the attitude was like a stray. Initially, the hostess asked to remove the order from the booking in exchange for a discount, which was done. Upon arrival, not a single room was ready with the wording: "The tenants left before you left late, well, wait, you'll eat later tomorrow. " By the way, the hostess herself sat in the restaurant all our check-in, as far as we understood, there was a wake for her husband and she was not up to us.
To our indignation, the hostess said that she would never take it for the night again and that you could go wherever you want. But there was nowhere to go.
As it turned out, it is impossible to cook meat on your own only with the help of a specially trained person.
The included breakfast turned out to be a sham and was simply not provided.
And about the check-in, we stopped at the rooms with a 4-5 hour delay.

The hotel itself is good, but the thought that manages it appreciates only customers who are more than a day, the rest are not people for her.
In general, if there are other options, I advise you to think about others and do not go here.