Question about hotel Mar Le Mar Club 4*
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And what is "temporary guest status" and who is it for?
I read on the site in the conditions and prices, but did not really understand. I was in the same Amare - they have everything, as you used to have. I agree that chatting with friends from other hotels in the gazebo at the entrance is not very convenient. We, in principle, are satisfied with the payment for our day guests - especially since it is immediately with all services and meals ... BUT A QUESTION THAT IS VERY CONCERNED FOR ME: we go to you because of safety and the lack of strangers on the territory, because for the repeatedly repeated word "chamber". Will the hotel turn into a passage yard??? Will not a hundred people appear in addition to the residents ??? Is it additional income or is it only for the guests of your guests, so that they don’t meet at the entrance? - I really hope for the second option, because otherwise we will definitely exclude ourselves from among your regular customers :(((
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Answers • 7
Sorry if it came out viciously. I really don't want to change the format of a closed hotel to a "sharashka's office" ... In general, we love you, and we hope that the 2012 season will not disappoint us :)))
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answered 12 years ago
So directly to the hotel and write. Here, obviously, no one from the local leadership is in a hurry to answer you.
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answered 12 years ago
Dear vda75, why is he in no hurry? We answer everywhere - we just try to answer questions from the hotel website and by e-mail within an hour, and on forums and review sites, it’s already as it turns out in time. But during the day - we usually have time :) So, if you have questions for us - write, we will definitely answer publicly!
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answered 12 years ago
Dear we-are Natasha!
Of course, we remember you, we are looking forward to your visit and we kindly ask you not to exclude yourself from the number of our regular customers :)
Since we have already briefly discussed this issue over the phone, if we understand correctly, the main task is to GET A PUBLIC ANSWER? We agree with you - a basis that can be referred to in case of something does not hurt;)
If we did not manage to explain clearly over the phone, we offer you our sincere apologies.
The main purpose of introducing the status of a temporary guest, which you quite rightly formulated, is the convenience of inviting day guests by our guests. Sorry for the tautology, I can't put it another way :)
Each temporary guest for the period of his stay receives the same bracelet as you, giving the right to access all the services of our all-inclusive complex, with the exception of accommodation services (without providing a room). Incl. buffet, all recreation areas, beach towels are issued at the Reception and returned upon departure from the territory.
Of course, we remember you, we are looking forward to your visit and we kindly ask you not to exclude yourself from the number of our regular customers :)
Since we have already briefly discussed this issue over the phone, if we understand correctly, the main task is to GET A PUBLIC ANSWER? We agree with you - a basis that can be referred to in case of something does not hurt;)
If we did not manage to explain clearly over the phone, we offer you our sincere apologies.
The main purpose of introducing the status of a temporary guest, which you quite rightly formulated, is the convenience of inviting day guests by our guests. Sorry for the tautology, I can't put it another way :)
Each temporary guest for the period of his stay receives the same bracelet as you, giving the right to access all the services of our all-inclusive complex, with the exception of accommodation services (without providing a room). Incl. buffet, all recreation areas, beach towels are issued at the Reception and returned upon departure from the territory.
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answered 12 years ago
The maximum number of guests in the hotel, excluding children under 5 years old, is 160 people (as in the past year, there have been no changes in the number of rooms).
The reconstruction of the beach we are currently carrying out exactly doubles its total area and allows you to freely place more than 240 sun loungers.
40 places for recreation are located, as you remember, by the existing swimming pool. 60 places will be equipped for the upcoming holiday season near the new infinity pool...
So if suddenly unexpected guests decide to take advantage of the status of a temporary guest, this is unlikely to cause you any inconvenience. Most likely - you just won't notice them :)
Our policy on the peace and security of guests also remains unchanged - anyone who decides to use the status of a temporary guest, just like you, presents a passport to the Reception and is issued at the hotel with a full package of documents.
In connection with the expansion of the infrastructure, we are also increasing the personnel of the security and safety service - now as many as five guards will be on duty on the territory, any of whom you can quickly contact in case of any difficulties.
The reconstruction of the beach we are currently carrying out exactly doubles its total area and allows you to freely place more than 240 sun loungers.
40 places for recreation are located, as you remember, by the existing swimming pool. 60 places will be equipped for the upcoming holiday season near the new infinity pool...
So if suddenly unexpected guests decide to take advantage of the status of a temporary guest, this is unlikely to cause you any inconvenience. Most likely - you just won't notice them :)
Our policy on the peace and security of guests also remains unchanged - anyone who decides to use the status of a temporary guest, just like you, presents a passport to the Reception and is issued at the hotel with a full package of documents.
In connection with the expansion of the infrastructure, we are also increasing the personnel of the security and safety service - now as many as five guards will be on duty on the territory, any of whom you can quickly contact in case of any difficulties.
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answered 12 years ago
So, dear we-are, no "sharashka office" is expected - there will still be no strangers and unverified citizens on the territory. Our guests who do not want to pay for temporary guest status for their friends and acquaintances will still have the opportunity to chat in the Reception area. This, of course, is not comfortable - but it is free and does not contradict the general security policy of the hotel complex...
We will be glad to see you and your wonderful family among our guests!
Sincerely,
Mar Le Mar Club Marketing and Reservation Department
We will be glad to see you and your wonderful family among our guests!
Sincerely,
Mar Le Mar Club Marketing and Reservation Department
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answered 12 years ago
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