Personally, I am far from the first time on Dragobrat, but I encountered such a terrible service for the first time. There were six of us and we rented a cottage in White Edelweiss for 4 days. The cottage was heated only by electric convectors. The first night there was no electricity and we slept in the cold.
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Personally, I am far from the first time on Dragobrat, but I encountered such a terrible service for the first time.
There were six of us and we rented a cottage in White Edelweiss for 4 days. The cottage was heated only by electric convectors. The first night there was no electricity and we slept in the cold. From the cracks between the logs there was phony. The pump also worked on electricity, it was impossible to drain the water in the toilet. The price per day for a cottage was 3600 UAH, which, as it turned out, was significantly higher than the market price throughout Dragobrat, even if we do not take into account the circumstances.
For all 5 days that we stayed at the resort, there were problems with electricity, but backup power was provided in other hotels. The owner (Bogdan) refused to refund money even partially for the remaining days, arguing that the situation was due to force majeure. Money returned with a creak within a week.
And finally: there is no wi-fi, the food is mediocre.
Stay as far away from this place as possible!
There were six of us and we rented a cottage in White Edelweiss for 4 days. The cottage was heated only by electric convectors. The first night there was no electricity and we slept in the cold. From the cracks between the logs there was phony. The pump also worked on electricity, it was impossible to drain the water in the toilet. The price per day for a cottage was 3600 UAH, which, as it turned out, was significantly higher than the market price throughout Dragobrat, even if we do not take into account the circumstances.
For all 5 days that we stayed at the resort, there were problems with electricity, but backup power was provided in other hotels. The owner (Bogdan) refused to refund money even partially for the remaining days, arguing that the situation was due to force majeure. Money returned with a creak within a week.
And finally: there is no wi-fi, the food is mediocre.
Stay as far away from this place as possible!
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Where to begin. We were already in this hotel in 2015, we rented a separate cottage and everything was wonderful, we got a lot of pleasure. The owner's wife, Natalia, worked in the kitchen and administrator, if I'm not mistaken. Friendly, sweet lady, always happy to help with any problem. We unanimously decided that we would go there again.
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Where to begin. We were already in this hotel in 2015, we rented a separate cottage and everything was wonderful, we got a lot of pleasure. The owner's wife, Natalia, worked in the kitchen and administrator, if I'm not mistaken. Friendly, sweet lady, always happy to help with any problem. We unanimously decided that we would go there again. In 2016, they did not have time to book on time, but in 2017 they did.
Natalia no longer worked there, mercenaries worked. Rude, impolite people who do everything with great favor, especially with regard to direct duties. Several times they ate there separately, and not in a legitimate breakfast and dinner, but they did it only when there was absolutely no choice, because they ask something with irritation, prices change for no apparent reason, not by much, but the fact itself , one day you ate for 75 UAH, the next the same for 95 UAH. I once asked for a glass of plain water, to take a pill, so they put the cup in front of my nose and pointed to the door to the toilet with the words "Out the toilet, pour it over there", although they have a washbasin in the kitchen and they don't have many people sat so that there was not enough time to open the tap. This is about the kitchen.
There were 16 of us, 10 in the cottage and 6 in the hotel, in separate rooms. We booked back in October, and it's still all through ***, since those who lived in the rooms moved from room to room every day, they called it "living on toes. " We are a friendly company, for us it was not a big problem, but still we booked several months in advance. They didn’t clean the cottage at all and didn’t come for garbage until they started leaving it on the street. We bought everything for the bathroom ourselves. The TV on the second floor was silent, we turned it on from the back and it worked, they didn’t even turn it on on the first floor, but as it turned out later it didn’t work and they demanded money from us for it. And the very culmination that prompted me to write the first review in my life was the day of eviction.
Initially, we had to leave at 15:00 from Ash, the site indicates that the departure from the hotel is at 12:00, as in all normal hotels. Then we got overplayed and we had to leave at 12:00 and we were lucky that it happened, otherwise we would have stayed on the street 5 hours before the car. We got up in the morning and began to collect the rest of things, clean up. They came to us at 09:30 and said that at 10:00 they were already on the street with things, as new people had come to them and they needed to get out. Apparently they clean in front of the village only and no matter how long you live there. We were shocked, of course, because some of the ski passes are pushing on the mountain, some are going, some are in the shower, some are eating before the road. If we were humanly at least warned a day in advance, so that we would discuss and at least be in place and ready. We started calling, I don’t know who, it wasn’t me who called, but someone from the authorities, maybe the owner, to find out and explain that we are physically unable to leave at this time, not everyone is in the field. So they cursed us with such a three-story obscenity, threatening that they would call the guards, which we would have to pay)) like this) And until we pay, they will not give us our passports. As I said, they wanted to take money from us for the TV, which was not even turned on, and for the hard-closing door, although it was the same upon arrival.
Yes, it’s our mistake that we didn’t poke them with our noses upon arrival, but somehow it didn’t even occur to us that this would happen, because in 2015 everything was fine, even if something didn’t work, they just called someone then from the hotel and everything was quickly corrected and without any problems.
After all this, we regretted that we didn’t give a shit more)
The curiosity of the cottage was a bat that lived in the corridor where the stairs were, she amused us, but we understand that she is a carrier of any infection and that she can confuse other people.
In general, these people marred our vacation. The hotel itself is good and the view is beautiful, but the people who work there (in the kitchen) are repulsive and clearly do not want to go back there.
Hope the review is helpful.
Natalia no longer worked there, mercenaries worked. Rude, impolite people who do everything with great favor, especially with regard to direct duties. Several times they ate there separately, and not in a legitimate breakfast and dinner, but they did it only when there was absolutely no choice, because they ask something with irritation, prices change for no apparent reason, not by much, but the fact itself , one day you ate for 75 UAH, the next the same for 95 UAH. I once asked for a glass of plain water, to take a pill, so they put the cup in front of my nose and pointed to the door to the toilet with the words "Out the toilet, pour it over there", although they have a washbasin in the kitchen and they don't have many people sat so that there was not enough time to open the tap. This is about the kitchen.
There were 16 of us, 10 in the cottage and 6 in the hotel, in separate rooms. We booked back in October, and it's still all through ***, since those who lived in the rooms moved from room to room every day, they called it "living on toes. " We are a friendly company, for us it was not a big problem, but still we booked several months in advance. They didn’t clean the cottage at all and didn’t come for garbage until they started leaving it on the street. We bought everything for the bathroom ourselves. The TV on the second floor was silent, we turned it on from the back and it worked, they didn’t even turn it on on the first floor, but as it turned out later it didn’t work and they demanded money from us for it. And the very culmination that prompted me to write the first review in my life was the day of eviction.
Initially, we had to leave at 15:00 from Ash, the site indicates that the departure from the hotel is at 12:00, as in all normal hotels. Then we got overplayed and we had to leave at 12:00 and we were lucky that it happened, otherwise we would have stayed on the street 5 hours before the car. We got up in the morning and began to collect the rest of things, clean up. They came to us at 09:30 and said that at 10:00 they were already on the street with things, as new people had come to them and they needed to get out. Apparently they clean in front of the village only and no matter how long you live there. We were shocked, of course, because some of the ski passes are pushing on the mountain, some are going, some are in the shower, some are eating before the road. If we were humanly at least warned a day in advance, so that we would discuss and at least be in place and ready. We started calling, I don’t know who, it wasn’t me who called, but someone from the authorities, maybe the owner, to find out and explain that we are physically unable to leave at this time, not everyone is in the field. So they cursed us with such a three-story obscenity, threatening that they would call the guards, which we would have to pay)) like this) And until we pay, they will not give us our passports. As I said, they wanted to take money from us for the TV, which was not even turned on, and for the hard-closing door, although it was the same upon arrival.
Yes, it’s our mistake that we didn’t poke them with our noses upon arrival, but somehow it didn’t even occur to us that this would happen, because in 2015 everything was fine, even if something didn’t work, they just called someone then from the hotel and everything was quickly corrected and without any problems.
After all this, we regretted that we didn’t give a shit more)
The curiosity of the cottage was a bat that lived in the corridor where the stairs were, she amused us, but we understand that she is a carrier of any infection and that she can confuse other people.
In general, these people marred our vacation. The hotel itself is good and the view is beautiful, but the people who work there (in the kitchen) are repulsive and clearly do not want to go back there.
Hope the review is helpful.
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The hotel is just class, very small and cozy! Going down the stairs from the second floor you feel like in your own home)))) For a room with amenities for 4 rooms, we paid 300 UAH per person with breakfast and dinner. The room is cozy despite the fact that the room is not very big and very hot (we could turn off the heating in the room).
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The hotel is just class, very small and cozy! Going down the stairs from the second floor you feel like in your own home)))) For a room with amenities for 4 rooms, we paid 300 UAH per person with breakfast and dinner. The room is cozy despite the fact that the room is not very big and very hot (we could turn off the heating in the room). Breakfast was from 9-10 in the morning, but if you get up late it's not a problem, dinner was from 18-19 in the evening. The food was very tasty and varied. It's not far to go to the lifts. The hotel has a ski rental (we rented for 3 days and paid 50 UAH a day). In general, I liked everything, impressions are immeasurable ! !
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The hotel is just class, very small and cozy! Going down the stairs from the second floor, you feel like in your own home)))) We arrived earlier than 12 (at this time, the settlement) and we were immediately accepted and settled in our rooms. For a room with private facilities for 4 rooms, we paid 220 UAH per person with breakfast and dinner.
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The hotel is just class, very small and cozy! Going down the stairs from the second floor, you feel like in your own home)))) We arrived earlier than 12 (at this time, the settlement) and we were immediately accepted and settled in our rooms. For a room with private facilities for 4 rooms, we paid 220 UAH per person with breakfast and dinner. The room is cozy despite the fact that the room is not very big and very hot (we could turn off the heating in the room). Breakfast was from 9-10 in the morning, but if you get up late it's not a problem, dinner was from 18-19 in the evening. The food was very tasty and varied. It's not far to go to the lifts. The hotel has a ski rental (we rented for 3 days and paid 50 UAH a day). Eviction takes place at 10 o'clock, but we rested until 12 o'clock.
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Hotel HORRIBLE!!! Were from February 11 to 15.2015. The director and staff of the hotel are very ill-mannered, they are constantly rude and do not fulfill promises, they booked the hotel for 1.5 months. before the trip, and after booking, we were raised the cost of it 2 times (they could not add up the prices of their "palace").
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Hotel HORRIBLE!!!
Were from February 11 to 15.2015. The director and staff of the hotel are very ill-mannered, they are constantly rude and do not fulfill promises, they booked the hotel for 1.5 months. before the trip, and after booking, we were raised the cost of it 2 times (they could not add up the prices of their "palace"). We had previously booked a settlement, but no one thought to settle us in the morning.
Rooms in a disgusting state, 2 beds. the room is very small, the shower barely works.
The food is sane, but for the money (300 UAH per person per day) it could be better. We talked with tourists from neighboring hotels (Big Bear, Marina, Crocus, Skela) for the same money, the conditions and food were much better.
To the ski lifts about 10 minutes at a slow pace, the location of the hotel, in principle, is not bad. however, like all hotels on Dragobrat.
In a word, do not spoil your vacation, this hotel costs a maximum of 100 UAH. per day, and this is in the high season!
Were from February 11 to 15.2015. The director and staff of the hotel are very ill-mannered, they are constantly rude and do not fulfill promises, they booked the hotel for 1.5 months. before the trip, and after booking, we were raised the cost of it 2 times (they could not add up the prices of their "palace"). We had previously booked a settlement, but no one thought to settle us in the morning.
Rooms in a disgusting state, 2 beds. the room is very small, the shower barely works.
The food is sane, but for the money (300 UAH per person per day) it could be better. We talked with tourists from neighboring hotels (Big Bear, Marina, Crocus, Skela) for the same money, the conditions and food were much better.
To the ski lifts about 10 minutes at a slow pace, the location of the hotel, in principle, is not bad. however, like all hotels on Dragobrat.
In a word, do not spoil your vacation, this hotel costs a maximum of 100 UAH. per day, and this is in the high season!
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Just returned from Dragobrat and friends lived with Bogdan. . . No words - only emotions. Double room - box 2.5m by 1.8m!!! ! Interestingly, sanitary standards generally allow two people to be placed in such an area ? ! In our room, for example, only the bed was 1.6m by 2! Their sleeping place is an old one-and-a-half sofa, there is nowhere to put things - they simply have no place! Food is generally a feature - for one of the dinners they were served 4 pieces of boiled dough with some kind of gravy and a donut! You also need to fight for a place - it simply does not exist for all vacationers! Yes, there is no place at all.
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Just returned from Dragobrat and friends lived with Bogdan. . . No words - only emotions. Double room - box 2.5m by 1.8m!!! ! Interestingly, sanitary standards generally allow two people to be placed in such an area ? ! In our room, for example, only the bed was 1.6m by 2! Their sleeping place is an old one-and-a-half sofa, there is nowhere to put things - they simply have no place! Food is generally a feature - for one of the dinners they were served 4 pieces of boiled dough with some kind of gravy and a donut! You also need to fight for a place - it simply does not exist for all vacationers! Yes, there is no place at all. There is also a toilet on the 1st floor! WHAT IS THE MONEY FOR? ! Is it really impossible to set appropriate prices - 50 UAH for two! I was shocked!
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