on the second visit I lower the score

Written: 18 october 2016
Travel time: 14 — 17 october 2016
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 6.0
Food: 5.0
Amenities: 8.0
Borzhava in autumn is a special beauty, in green-yellow-red tones, in the morning fog, with autumn taste. Nature is wonderful.

The sanatorium is not 100% occupied, but the staff could not withstand the high bar in customer service. They confused the name, forgot about the discount, did not react to problems in time, then the office was not opened, then water was not added, then something else was lost.

Trivia, but for a client who wants to call the resort great, it is important.

The procedures are good. Lots of sports, morning exercise (for me it's important). In a healthy diet there were not very useful cooked dishes (fried for example), but the possibility of pre-selection of dishes allows you to not choose this, understanding in advance the threat.

Further, the great advantage is the presence of all procedures in one room, which is warm and quiet, but there are few places to rest inside, if you want to leave the room and hide from people, sit or read (this is important in the cold season when sitting outside ).

In short, everyone has their own tastes and expectations. I personally lower the rating and will consider other options for resorts for the next vacation. Although there are positive memories of Borzhava.
Translated automatically from Ukrainian. View original