Rude staff, treating the client as an unwanted inconvenience and not a guest

Written: 26 january 2015
Travel time: 24 — 25 january 2015
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 6.0
Food: 3.0
Amenities: 1.0
Went on a ski tour for the weekend and stayed there. The room is normal, there is hot water, although its temperature changes from warm to boiling water all the time, it is difficult to wash.
They feed so-so there, they don’t give tea for dinner, but breakfast is really with tea.
What I didn’t like the most: after a day of skiing, you need to hang things, hang them in the room except for the closet, where they don’t dry, there is nowhere. When we had already gone to bed, the staff apparently saw through the windows, because there were no curtains !!! , that we had the inside of our snowboard boots dried on a radiator. Once a young lady came, asked to take it off, we explained that there was nowhere else to dry them (there is no drying room in the hotel) and, in principle, they would not harm the batteries, she came a second time, for the third time she began to threaten that it would be worse for us, after when we called the manager, she calmed down. There is no argument, they say the authorities demand to be removed, the authorities do not call. Ruined our evening.

The walls are made of cardboard, you can hear absolutely everything, even how quietly someone is talking on the phone in the next room, which channel is being watched from above, etc.
The neighboring group, which traveled with us, was turned off the water so that they could not wash themselves, because they had an argument with their leader. So we're lucky. )
There are no hairdryers in the rooms, but there is a TV.
Bottom line, the hostel does not pull, not like a hotel. I have never lived so badly anywhere.
Translated automatically from Russian. View original