Рыба гниет с головы The fish rots from the head

Terrible hotel manager. Arrogant boor is not customer oriented at all. If she is rude to hotel guests, I imagine how she behaves with the staff. Perhaps that is why they complain about the lack of workers.
In a rude form, she made a remark to me that my son (4 years old) drove through a completely empty hall on a children's bicycle.
To my comment - “the remark was accepted, but you said so that I don’t want to go to you anymore”, I heard the answer - “Your choice. Do what you want! "
She continued to argue with me in raised tones, was rude, behaved arrogantly and boorishly.
The hutch doesn't work. In the hotel restaurant you can order only complex meals! There is no menu. If you do not agree with the choice of the cook - go look for yourself where to eat.
From the back of the hotel there is constant noise and hum (of fans or a transformer) from the technical room. Sleeping at night with an open window is not pleasant.
Conclusion - a good hotel with a terrible manager.

p. s. As a business owner, I communicate a lot with businessmen and directors, travel a lot around the world and Ukraine, and often stop in Transcarpathia. I have not heard such incorrect behavior even in simpler places.
If the owner of this hotel reads these reviews, I highly recommend doing an audit and changing the rude manager.