хороша садиба,але хамське відношення господині good estate, but boorish attitude of the hostess

Clean and tidy estate. Pleasant impression at first glance from the manor and the owners, so we arrived a week later suddenly. On the second day of the holiday, it turns out that you can't cook in the kitchen, as Ms. Angela said, because it's not a dormitory! ! ! ! ! Why then have such information for customers on your website that you have two kitchens, a gas stove, a microwave oven (which, by the way, does not work)? And the kitchen for vacationers is available for use only because the other is used exclusively by the owners themselves! ! ! !!
The next day my husband and I came with a group of 4 families to the estate with small children. The next day, Mrs. Angela ruined their vacation and told them that they had clogged her sink in the kitchen, and I remember well that the week before the sink in the sink was the same ...and told them that there is nothing to sit here whole days with children and have a cook that is not "catering".
And she told me that for using gas from me 50 UAH (no jokes). I was indignant that the children had to shout, although one of the mothers from these four families complained to me that the issue of coming with the young children had been discussed with Mrs. Angela on the phone, to which she agreed. In short, the mood was spoiled by all and the boorish behavior of the lady crossed out all the cleanliness and tidiness of the estate.

Ms. Angela, please do not give inaccurate information on the site for vacationers. Write that you have a kitchen, a gas stove is also available, but the use of gas is paid, at least it will be fair. People need to know what to expect.