Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
1.0
I'll start with the most painful:
about PARKING and "SECURITY" in the estate "Extreme House" of the owners Andrew and his wife Vera !!! ! ! ! ! ! ! ! Upon arrival, the cars were forced to leave a few dozen meters from the estate, in an uneducated place. On the first night of our stay on vacation in the estate "Extreme House" in our car, completely, uprooted the mirror from the driver's side (this is not a cheap foreign car). This is all under the condition of the so-called "parking". When the owner Andriy was informed about the disaster, he agreed to pay for the replacement of the mirror (we have not said anything about other costs associated with the replacement). He knew perfectly well (as he told us) that the event of the damage was caused to him and to his personal territory. The first half of our vacation we did by going to the district center (80 km several times a week) to order a mirror. This question was not easy. Everything to order, with a huge delivery time.
The behavior of the owners of the manor - Andrew and Faith, did not inspire confidence. A few days later (waiting for the delivery and installation of the mirror a week after ordering) the owners refused to reimburse the damage, guided by the opinion that parking is not included in the list of services, and that they did not note the possibility of parking on the site! ) And now, please read the list of services of the "Extreme House"! ! ! ! ! Marked PARKING! ! ! ! ! If the hosts had not indicated this, it is certain that we would not have thought to choose them when booking.
Of course, we did not want to move from the "Extreme House" without compensation. After all, even after the move, even the last hope for compensation would disappear. Unfortunately, that was the case.
The "extreme house" is located quite far from the neighbors, without lighting the yard, in a hollow. What benefited the well-wishers of the owners, walking around the area around the manor (what was deprived in the yard that night was sprinkled).
It was morally difficult to be there after all ...
And now a little about the manor and the information provided about it. Arrived in June 2017. at seven o'clock in the evening (as warned by the hosts in three weeks). We were driving from Kyiv. We were met with dissatisfaction, because we were "30 minutes late" (for terrible road conditions). Previously, almost a month ago, they ordered the lower floor - bedroom, kitchen, bathroom. Upon arrival, I immediately noticed the non-functionality of the "announced in the info" kitchen - no stove, no kitchen equipment - pots, plates, knives, forks, etc. functional kitchen and our telephone conversations with the owner ...- For according to the owners, the lower separate floor has a separate kitchen. , tableware and kitchen utensils are missing.
Announced satellite TV - completely absent (this is important in the evening and on bad weather). Room cleaning, change of bed linen and towels is ABSENT absolutely.
It was in use, dirty, crumpled. The premises and the bathroom are dirty.
About the hosts: Andrew met us at the settlement. Who, with remarks about the inaccuracy of information about the estate, quickly deprived us of how to go urgently. Andrew's wife - Vera, visited us periodically in the evening, usually for food. In the information about the estate there is a barbecue. Yes, it is, but the owners do not give firewood to them. What they do not warn in advance. When settling, we cherished where you can get firewood for the barbecue. Mr. showing. He allowed them to take. And in fact!
- The hostess watched us almost every night, and when she saw that we use the barbecue came and shouted all not her own, that neither firewood nor kitchen is not included in the room rate, and that everything must be paid separately. I quote: ". . here you have to pay for everything. . ».
When we asked to change our towels for dry ones (it rained for two days in a row, things didn't dry out), Vira-hostess flatly refused, as if she doesn't change only once during the whole hour of her stay. When asked how much firewood costs for cooking kebabs, etc. (to pay her and for her to leave us faster), the hostess called the price "...from 100 UAH / at a time, depending on how much we smoke. " Agree, friends, to drive firewood into the woods would be ridiculous to say the least ...
The hostess called us ten times a day (for food), and reminded us that for everything we take, you have to pay, etc.
Prices: room price from 300 UAH / day.
Plus other "at the request" of the owners - firewood, use of kitchen, light and more. Be prepared that you may be charged a fee for fictitious services at any time.
We lasted a week and left. Honestly, I really wanted to get out of there as soon as possible and forget all that fear. But the nature in the mountains is beautiful.
And we decided after a week of stay and torment to rest anyway. We moved to another estate, to the "First House". The owners, Oksana and her husband are good, friendly people. The estate is beautiful, clean, well equipped. Parking is safe. The hostess changes the bed every three days. Towels on request. There is a small lake, barbecue, duckling. Large kitchen with all amenities. Firewood for barbecue without restrictions and without additional payment! That's where we finally rested!
Friends, be careful, listen to the feedback. Unfortunately, when we booked in the "Cutting House" there were no reviews.
I wish everyone a pleasant stay without such problems and inconveniences!
about PARKING and "SECURITY" in the estate "Extreme House" of the owners Andrew and his wife Vera !!! ! ! ! ! ! ! ! Upon arrival, the cars were forced to leave a few dozen meters from the estate, in an uneducated place. On the first night of our stay on vacation in the estate "Extreme House" in our car, completely, uprooted the mirror from the driver's side (this is not a cheap foreign car). This is all under the condition of the so-called "parking". When the owner Andriy was informed about the disaster, he agreed to pay for the replacement of the mirror (we have not said anything about other costs associated with the replacement). He knew perfectly well (as he told us) that the event of the damage was caused to him and to his personal territory. The first half of our vacation we did by going to the district center (80 km several times a week) to order a mirror. This question was not easy. Everything to order, with a huge delivery time.
The behavior of the owners of the manor - Andrew and Faith, did not inspire confidence. A few days later (waiting for the delivery and installation of the mirror a week after ordering) the owners refused to reimburse the damage, guided by the opinion that parking is not included in the list of services, and that they did not note the possibility of parking on the site! ) And now, please read the list of services of the "Extreme House"! ! ! ! ! Marked PARKING! ! ! ! ! If the hosts had not indicated this, it is certain that we would not have thought to choose them when booking.
Of course, we did not want to move from the "Extreme House" without compensation. After all, even after the move, even the last hope for compensation would disappear. Unfortunately, that was the case.
The "extreme house" is located quite far from the neighbors, without lighting the yard, in a hollow. What benefited the well-wishers of the owners, walking around the area around the manor (what was deprived in the yard that night was sprinkled).
It was morally difficult to be there after all ...
And now a little about the manor and the information provided about it. Arrived in June 2017. at seven o'clock in the evening (as warned by the hosts in three weeks). We were driving from Kyiv. We were met with dissatisfaction, because we were "30 minutes late" (for terrible road conditions). Previously, almost a month ago, they ordered the lower floor - bedroom, kitchen, bathroom. Upon arrival, I immediately noticed the non-functionality of the "announced in the info" kitchen - no stove, no kitchen equipment - pots, plates, knives, forks, etc. functional kitchen and our telephone conversations with the owner ...- For according to the owners, the lower separate floor has a separate kitchen. , tableware and kitchen utensils are missing.
Announced satellite TV - completely absent (this is important in the evening and on bad weather). Room cleaning, change of bed linen and towels is ABSENT absolutely.
It was in use, dirty, crumpled. The premises and the bathroom are dirty.
About the hosts: Andrew met us at the settlement. Who, with remarks about the inaccuracy of information about the estate, quickly deprived us of how to go urgently. Andrew's wife - Vera, visited us periodically in the evening, usually for food. In the information about the estate there is a barbecue. Yes, it is, but the owners do not give firewood to them. What they do not warn in advance. When settling, we cherished where you can get firewood for the barbecue. Mr. showing. He allowed them to take. And in fact!
- The hostess watched us almost every night, and when she saw that we use the barbecue came and shouted all not her own, that neither firewood nor kitchen is not included in the room rate, and that everything must be paid separately. I quote: ". . here you have to pay for everything. . ».
When we asked to change our towels for dry ones (it rained for two days in a row, things didn't dry out), Vira-hostess flatly refused, as if she doesn't change only once during the whole hour of her stay. When asked how much firewood costs for cooking kebabs, etc. (to pay her and for her to leave us faster), the hostess called the price "...from 100 UAH / at a time, depending on how much we smoke. " Agree, friends, to drive firewood into the woods would be ridiculous to say the least ...
The hostess called us ten times a day (for food), and reminded us that for everything we take, you have to pay, etc.
Prices: room price from 300 UAH / day.
Plus other "at the request" of the owners - firewood, use of kitchen, light and more. Be prepared that you may be charged a fee for fictitious services at any time.
We lasted a week and left. Honestly, I really wanted to get out of there as soon as possible and forget all that fear. But the nature in the mountains is beautiful.
And we decided after a week of stay and torment to rest anyway. We moved to another estate, to the "First House". The owners, Oksana and her husband are good, friendly people. The estate is beautiful, clean, well equipped. Parking is safe. The hostess changes the bed every three days. Towels on request. There is a small lake, barbecue, duckling. Large kitchen with all amenities. Firewood for barbecue without restrictions and without additional payment! That's where we finally rested!
Friends, be careful, listen to the feedback. Unfortunately, when we booked in the "Cutting House" there were no reviews.
I wish everyone a pleasant stay without such problems and inconveniences!
Translated automatically from Ukrainian. View original
Comments (0)
leave a comment
Show other comments …
OTHER REVIEWS ABOUT THE HOTEL
- Invalid information
- Best impressions! If you go again, then only there!
- Great quiet place for family vacation
- Everything suits.
- Dangerous for the car (damage) Require extra money, no clean
SEE ALSO