Персонал обслуговує на низькому рівні, немає поваги, особливо до матері з дітьми The staff serves at a low level, there is no respect, especially for mothers with children

She came with her child to rest for 14 days, but went home after 2, because there is no place for the children to take the 4-year-old child during the procedure of visiting the thermal pool. The employee in the thermal pool rudely informed me that she would not let the child in, even so that they could sit next to me on the deck chair (no one informed me about this during the reservation). It was also a big problem to provide one more chair in the dining room (for the child - because she is too old for the children's room). In general, the staff has a very "Soviet" attitude; if you forgot the paper about passing the procedure - you will not be accepted either, even taking into account what you say,
that you will bring up later, as if some secret information is written in it. I am very sorry for the spoiled vacation, and time, and money, and wasted nerves.
We came to rest from anxiety, constant descent into bomb shelters, feeling tired, lack of sleep from regular night alarms, to recover from severe Covid over the course of 3.5 months, but in return we received such a "dog" attitude from our own citizens, and for our own money. There is no respect for people!! !