The hotel is 3 stars, not 5 stars!

Written: 1 november 2021
Travel time: 29 october — 12 november 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 4.0
Food: 1.0
Amenities: 3.0
1. The room stock needs to be updated, we could not enter our room at regular intervals for several days.
2. Armchairs in the room require hard cleaning. In the rooms after cleaning there is sand on the feet.
3. A lot of questions about the kitchen. The food is very poor - the level of 3 stars, do not expect high-quality cooked fish, seafood and other delicacies are completely absent. Today I could not drink hot tea, both water heaters were torn off.
4. In bars where everything is inclusive, there is an extremely meager assortment, only powdered coffee gives away an option - three bags in one. Children except cola, sprite and forfeits + water offer this hotel nothing.
5. No children's afternoon snacks - baked waffles, ice cream and fruit. This hotel is not familiar with such service.

6. No children's animation. I decided to bring the children to the children's circle during the day, they waited 15 minutes from the moment the work schedule began - so no one appeared. True, the manager frantically called somewhere. The girl who spends mini-disco evenings clearly does not like children very much, everything is written in her face - how everyone got her.
7. The road to the sea on foot is about 15 minutes and there is no beach with sand, the entrance to the sea is only through a long pontoon. Mini buses should run every ten minutes to the hotel to the sea, but periodically run with a delay of 15-17, not 10 minutes. Rest is not for the elderly in this hotel, you need to be fit and strong Nerves to endure all this.
8. The snack bar on the beach is open from 12:30 when there is no point in eating them, as it is lunch time.
9. Snack also if you got after arrival around 16-17 resist to eat your paid food, my children are some kind senders shared crackers. In short strictly wait for dinner. An attempt to find a pishitochka that works until 17:00 was unsuccessful. Although according to the information leaflet it was!
10. At the reception, managers usually do not know when they are contacted, where and when you can meet with the Guide from our tour operator, their information varies.
Translated automatically from Russian. View original

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