Very terrible hotel, it's cold and damp and stinks of mold. Only those who do not think about their health will go there. I think it's better to overpay but relax in comfort. According to all the reviews, it is already clear that the repair, which dragged on for a year, will never end. These are just excuses for tourists to come back.
… More ▾
Very terrible hotel, it's cold and damp and stinks of mold. Only those who do not think about their health will go there. I think it's better to overpay but relax in comfort. According to all the reviews, it is already clear that the repair, which dragged on for a year, will never end. These are just excuses for tourists to come back. The guys obviously do not pull the tourism business. What kind of hammam can there be, you can’t even heat the hotel. As the locals say, this saving will not take you far. I do not advise anyone to be there, spoiled vacation, undermined nerves, and health problems. Oh, and the owner of this barn will obviously not treat you. Think guys where you are.
Review from — vOtpusk.ru
Like
You like
Show other comments …
It's a shame for such a holiday. . . The hotel is falling apart - terrible unsanitary conditions! Light for 6 days was turned off three times for 5-12 hours. Hamam is not working. Breakfast is ALWAYS one egg - scrambled eggs or scrambled eggs. Nobody cleans the rooms. The plumbing is falling apart. Old, dirty, dying hotel! We rested under the Groupon promotion, where very interesting conditions for recreation were offered.
… More ▾
It's a shame for such a holiday. . . The hotel is falling apart - terrible unsanitary conditions! Light for 6 days was turned off three times for 5-12 hours. Hamam is not working. Breakfast is ALWAYS one egg - scrambled eggs or scrambled eggs. Nobody cleans the rooms. The plumbing is falling apart. Old, dirty, dying hotel!
We rested under the Groupon promotion, where very interesting conditions for recreation were offered. NOTHING that was advertised was NOT! Anarchy, filth and disrespect for vacationers is complete.
It's a shame for Groupon to offer such a vacation. . .
We rested under the Groupon promotion, where very interesting conditions for recreation were offered. NOTHING that was advertised was NOT! Anarchy, filth and disrespect for vacationers is complete.
It's a shame for Groupon to offer such a vacation. . .
Like
You like
I read a lot of reviews about the hotel before my trip. It was very interesting to find out where the truth is. In fact, much of the above has happened to us. Firstly, the checkout time is 12-00, and we had to wait about an hour and a half for check-in. But in principle, we did not consider this a disadvantage, in most hotels it is.
… More ▾
I read a lot of reviews about the hotel before my trip. It was very interesting to find out where the truth is. In fact, much of the above has happened to us. Firstly, the checkout time is 12-00, and we had to wait about an hour and a half for check-in. But in principle, we did not consider this a disadvantage, in most hotels it is. When checking in at the reception, they didn’t even ask for our passports, which surprised us greatly. After giving the keys, we went up to the room. Exactly 5 minutes later, a couple came into our room, who had also just been settled in the same room. But that was already their problem, and how they solved it, I don't know. The room looked good at first glance. True, the upholstery of the sofa left much to be desired, and the walls with moss and mold in the corners. But on the other hand, from our window there was a beautiful view of the mountains, which we admired throughout our stay. The bathroom, in principle, suited us. We were given 2 towels for three, brought extra bed linen. By the way, the linen pleased us with its cleanliness and whiteness. Very close to the hotel there is a small descent, where a considerable number of people ride. What I want to note is that they take a lot of money for renting skis, sleds, snowboards, etc. , as well as for an instructor who will teach you how to descend if you are a beginner. And the most interesting thing is that no one is responsible for anything. That is, safety while staying on the descent is only your concern. And none of the instructors, of which there are a great many, will help your fallen child if you have not paid for it. Now about breakfast. It runs from 8:00 to 10:00. But if you managed to arrive before 8.15, then in principle, you will have a good breakfast. But latecomers, alas, are left with only the remnants of food, which they may deign to warm up for them. Dinner at the same restaurant surprised us a bit, as the restaurant is on the first floor, and the bar is on the second. So, if at dinner you want to drink something from alcohol, then you must first go to the second floor to purchase it, and only then go down to the restaurant. The insanity is complete. The staff in this institution is as follows: in the restaurant and in the bar - one waitress each, who work seven days a week. You can imagine the level of service in these establishments. . . As for the pool, sauna, everything would be fine if not for the mold on the ceiling and walls. And finally, on the last day of our stay in our room, water suddenly flowed along the wall, and we lived on the 4th floor, above us - the attic. Calling the administrator and explaining the problem, she apologized and replied that it was not possible to relocate us and that it was just snow that melted on the roof and flowed down. We made the following conclusion about staying at this hotel: the hotel has everything for a comfortable stay and pastime, but it is just too run down. We need a person who will control the staff both in terms of customer service and in terms of compliance with elementary sanitary rules. In general, all the shortcomings of the hotel were compensated for by the excellent company with which we came to rest and nature. Regarding lunches and dinners - cafe "Tiberda". Very small, unpresentable, but the cuisine is wonderful, very tasty and quite inexpensive. For comparison: dinner at the cafe "At Zuli" for 6 people. cost us 7000. , and in "Tiberda" - 2700r. And the food is much tastier. And I wish you all a wonderful holiday, regardless of the conditions of stay!
Like
You like
• 1
In terms of leisure, not bad. But the rooms - the collective farm yard is better! The rooms are not heated, toiletries will probably be sold by the staff at the market, but they were not found in the rooms. Shower cubicles were also not found! Maybe there is another Crocus in Dombay?
… More ▾
In terms of leisure, not bad. But the rooms - the collective farm yard is better! The rooms are not heated, toiletries will probably be sold by the staff at the market, but they were not found in the rooms. Shower cubicles were also not found! Maybe there is another Crocus in Dombay?
Review from — vOtpusk.ru
Like
You like
The hotel accommodates not up to 120, but up to 300
… More ▾
The hotel accommodates not up to 120, but up to 300
Like
You like
• -1
The whole family with small children rested on the weekend from November 27 to 29 at the Crocus Hotel. It's not the first time we've been here and we'd like to come here again and again. The kids are delighted with the pool, the food is good, varied, they have their own pastries, they even bake bread! In the evening we sat in a restaurant where a disco was held with various competitions, everyone danced and had fun.
… More ▾
The whole family with small children rested on the weekend from November 27 to 29 at the Crocus Hotel.
It's not the first time we've been here and we'd like to come here again and again. The kids are delighted with the pool, the food is good, varied, they have their own pastries, they even bake bread! In the evening we sat in a restaurant where a disco was held with various competitions, everyone danced and had fun. It was very cool. Anyone who wants to relax and have fun, rests. And negative reviews about Crocus are written by competitors or ill-wishers.
We wish the team good luck this season and grateful tourists.
And we will go to Our Crocus again and again.
The Grigoriev family, Voronezh.
It's not the first time we've been here and we'd like to come here again and again. The kids are delighted with the pool, the food is good, varied, they have their own pastries, they even bake bread! In the evening we sat in a restaurant where a disco was held with various competitions, everyone danced and had fun. It was very cool. Anyone who wants to relax and have fun, rests. And negative reviews about Crocus are written by competitors or ill-wishers.
We wish the team good luck this season and grateful tourists.
And we will go to Our Crocus again and again.
The Grigoriev family, Voronezh.
Review from — vOtpusk.ru
Like
You like
Hello, November 4-5.2009 we stayed at the Crocus Hotel. We rented 1 standard room. What we saw is impossible to describe: the entrance door to the room was broken, there was no dark water, no heating, a hole in the wall covered with a magazine, there was no general light, smudges on the walls. The request to change the number was refused.
… More ▾
Hello, November 4-5.2009 we stayed at the Crocus Hotel. We rented 1 standard room. What we saw is impossible to describe: the entrance door to the room was broken, there was no dark water, no heating, a hole in the wall covered with a magazine, there was no general light, smudges on the walls. The request to change the number was refused. Services for spa treatments were not provided, although this was included in the hotel payment and were advertised upon check-in. They refused to compensate for the lack of services. All complaints were included in the book-reviews. The photos were taken at the time of opening, now everything is in a deplorable state. The impression of the hotel and the service is disgusting. We will not be recommending you in the future.
Review from — vOtpusk.ru
Like
You like
Hello, November 4-5.2009 we stayed at the Crocus Hotel. We rented 1 standard room. What we saw is impossible to describe: the entrance door to the room was broken, there was no dark water, no heating, a hole in the wall covered with a magazine, there was no general light, smudges on the walls. The request to change the number was refused.
… More ▾
Hello, November 4-5.2009 we stayed at the Crocus Hotel. We rented 1 standard room. What we saw is impossible to describe: the entrance door to the room was broken, there was no dark water, no heating, a hole in the wall covered with a magazine, there was no general light, smudges on the walls. The request to change the number was refused. Services for spa treatments were not provided, although this was included in the hotel payment and were advertised upon check-in. They refused to compensate for the lack of services. All complaints were included in the book-reviews. The photos were taken at the time of opening, now everything is in a deplorable state. The impression of the hotel and the service is disgusting. We will not be recommending you in the future.
Like
You like
• 5
We rested in Crocus from July 1 to July 5, we were very satisfied. There are not many people both in the hotel and in Dombai itself. Impressions from the hotel and service were only positive. The buffet for the summer was replaced with complex breakfasts and dinners, there is no need to rush, everyone is waiting for their own portion, beauty !! ! The muffin is amazing, homemade bread, they even gave us with us on the road.
… More ▾
We rested in Crocus from July 1 to July 5, we were very satisfied. There are not many people both in the hotel and in Dombai itself. Impressions from the hotel and service were only positive.
The buffet for the summer was replaced with complex breakfasts and dinners, there is no need to rush, everyone is waiting for their own portion, beauty !! ! The muffin is amazing, homemade bread, they even gave us with us on the road. Come to Crocus, you will not regret it.
Special thanks to the staff.
The buffet for the summer was replaced with complex breakfasts and dinners, there is no need to rush, everyone is waiting for their own portion, beauty !! ! The muffin is amazing, homemade bread, they even gave us with us on the road. Come to Crocus, you will not regret it.
Special thanks to the staff.
Review from — vOtpusk.ru
Like
You like
I'm amazed how much nasty things can be written about this hotel because of 50 rubles for cue service!! ! I rested there for the May holidays, nothing dripped on us at the reception, the staff was very friendly, the pastries on the buffet were just super, like at home. Summer chalets with barbecue facilities are very convenient, barbecues in the fresh air are just class.
… More ▾
I'm amazed how much nasty things can be written about this hotel because of 50 rubles for cue service!! ! I rested there for the May holidays, nothing dripped on us at the reception, the staff was very friendly, the pastries on the buffet were just super, like at home.
Summer chalets with barbecue facilities are very convenient, barbecues in the fresh air are just class. And firewood with coals and skewers was provided to us on the spot, by the way, for free.
Yes, Crocus has the usual Soviet 3 stars, but the pool and steam rooms match.
Summer chalets with barbecue facilities are very convenient, barbecues in the fresh air are just class. And firewood with coals and skewers was provided to us on the spot, by the way, for free.
Yes, Crocus has the usual Soviet 3 stars, but the pool and steam rooms match.
Review from — vOtpusk.ru
Like
You like
Show more »
