Grand Plaza Family Hotel 1*– Reviews

2
Rating 2.010
based on
2 reviews
3.0 Rooms
1.0 Service
2.5 Cleanliness
5.5 Amenities
Built in 2007, the hotel is located in the central part of Nessebar. Suitable for a budget holiday.More →
аватар sweetla
 •  traveled 11 years ago
Rating 2.0
I have been going to Bulgaria for 20 years already - I love this country very much, I instilled the same love in my children. I especially appreciate the cordiality and hospitality of the Bulgarians. I rested along the entire coast - but for some reason I especially fell in love with Nessebar - I have been coming back here for three years in a row. … More ▾ I have been going to Bulgaria for 20 years already - I love this country very much, I instilled the same love in my children. I especially appreciate the cordiality and hospitality of the Bulgarians. I rested along the entire coast - but for some reason I especially fell in love with Nessebar - I have been coming back here for three years in a row. This year we decided to try not a big, but a small family hotel. There were no reviews, but we decided to be guided by the convenient location and go at random to the Grand Plaza.
It started with how we were greeted. They drove to the hotel, the owner came out. Greeted the driver, approached him to chat. We, two adults and a 5-year-old child, stand in front of two front doors and wonder where to go. We decided to go where it says "welcome". Then the owner noticed us: "Where? What, don't you see where we should go? " It's instead of "hello". Further is better. In a boorish manner - listing what is not allowed in their hotel. But this is not the main thing. The main thing is the tone in which it is pronounced. You immediately understand that you were on a business trip to the Scoop, and not to a resort. Room - it seems that someone specifically tried to make it as inconvenient as possible. The walls are rough plaster, which is used for outdoor work, there is so little space that you have to squeeze past the bed, the refrigerator does not open normally, the bathroom is a fairy tale in general: a roll of paper near the washbasin, and a hand towel directly above the toilet, draining the shower right at the entrance to bathroom drain constantly clogged. So after taking a shower, washing your hands or going to the toilet is problematic - you will stand in a puddle. Cleaning for two weeks - the vacuum cleaner was three times, the towels were changed once (towels - three for three, if you want - wipe your face, if you want - legs), the toilet bowl and washbasin were not washed NEVER, the bed was not changed NEVER !! ! All cleaning, especially the last week - every three days - garbage collection.
Any request to the owner - in response, only discontent and rudeness. Upon arrival, we were warned that after 12 at night the door was locked, they did not say the code. The second week we come at 21-30 - the door is closed. They called - the owner ran out and began to yell that "this is the first and last time. Next time he won't let him in - we will spend the night on the street. "
So this is the rest.
I realized for myself: a family hotel depends entirely on the owner. If you want to visit a boor and a pig - stock up on your rags, "Domestos" and antiseptic wipes - and you'll come to the Grand Plaza!
PS. When leaving, the child said: "Let's go to another country next time. " Although before that, after last year's vacation, EVERY day asked "When will we go to Bulgaria? "
аватар pyanik
 •  traveled 11 years ago
Rating 2.0
Hello! My wife and I want to share our impressions of the first and, probably, the last trip to Bulgaria (there were so terrible impressions). Although, perhaps we were just unlucky, and first of all, unlucky with the Grand Plaza Hotel2** By the way, in the travel agency we were told that this is a "confident C grade" and 3 stars were also engraved on the hotel numbers (for the loss of the key - 50 euros). … More ▾ Hello! My wife and I want to share our impressions of the first and, probably, the last trip to Bulgaria (there were so terrible impressions). Although, perhaps we were just unlucky, and first of all, unlucky with the Grand Plaza Hotel2**
By the way, in the travel agency we were told that this is a "confident C grade" and 3 stars were also engraved on the hotel numbers (for the loss of the key - 50 euros)... but in fact it barely falls short of a cheap motel (and we paid 36 euros per day ), where they clean very rarely, and then at your request (we, for example, had to ask for toilet paper each time, the same thing with cleaning, they never cleaned it without a reminder). At first they gave us one towel for two; on the third day I had to ask again. Read the review about the bathroom (http://www.turpravda.com/bg/nesebr/Grand_Plaza-h22187-r93313.html), where the description completely matches reality and we subscribe to every word. Garbage was removed very rarely, sometimes it took up to 6 days. Bed linen changed 2 times in 20 days! It's even funny to write. It was forbidden to use the air conditioner with the balcony door open under the threat of confiscation of the control panel (! ) And you will constantly think about it, because. the owner of the hotel really monitors this (for example, we were given a "reprimand" for violating at 6 in the morning). By the way, about the owner. Be careful as this man is an exceptional tyrant! First, he gives you a list of rules and prohibitions while staying at the hotel, then he makes you concessions and exceptions to these rules, and only then he will again poke you with a sheet of rules, yell and, apparently, get incomparable pleasure from it (for example, he will give you an ashtray in your room, and then he will say that it is forbidden to smoke in the hotel building (wtf?! )). It was on this basis (when the owner of the hotel yelled at my wife for using the tap in the kitchen and did not want to apologize) we had a trial with a representative of the travel agency (whom he himself called! ), which spoiled our vacation completely. And during this trial, he addressed everyone as “you”, boasted of “three passports and three educations”, poked his finger at people, shook the notorious sheet of rules, at the end he asked if I served in the army (!? ), and in front of my wife never apologized. And this is our first (I emphasize) trip to Bulgaria! In general, really - "take care of your nerves"! Good luck


avatar Tatiana71
There is no information on the Internet about this hotel. Can someone help? We are offered this hotel in the agency, but they also do not have information about the hotel
15 years ago  •  4 subscribers 3 answers
HOTEL EXPERTS
Attractions
Old town of Nessebar
Rating 8.2
Bulgaria, Nesebar
Story, Streets, squares, viewpoints, architecture

Построенная в 2007 году гостиница расположена в центральной части Несебра. Подходит для бюджетного отдыха.

Location Семейный отель расположен в 7 км от курорта Солнечный берег. Аквапарк Action на курорте Солнечный берег находится в 8 км.
Description of the beach В 200 метрах от пляжа Несебр.
  • 3rd and beyond
In a hotel

Принадлежности для барбекю.

  • cafe/bar
  • safe
Entertainment and sports
  • Spa or wellness center
  • sauna/bath/hammam
Description of rooms

В отеле 12 номеров.

In the rooms

В номерах представлено: душ, кондиционер, ТВ, мини-бар, полотенца, сейф, Wi-Fi, балкон.

  • bath / shower
  • air conditioner
  • cable/satellite TV
  • fridge
  • balcony/terrace
The address 9A Liuben Karavelov Str., 8230 Nesebar, Bulgaria
FAQ
Какой пляж у отеля?
Отель располагается на 3-й пляжной линии или далее.
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам. . Для ценителей тишины и релакса есть Спа или велнес-центр.