Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
1.0
The most unfortunate. Noisy and dusty along the central road. The beach is far. The sea is far away.
Very small and uncomfortable. Ugly. A painted green wooden fence is something. There is no such horror even in India in 2 *, but here 4 * - for what ?? ? There are no flowers, although the country seems to be famous for roses. The roads along the hotel are no-broken tiles half way. There are also no curbs, sidewalks along the road to the beach.
Repair and modern furniture. TV is. The air conditioner is very old built into the ceiling and into the wall - it makes a lot of noise and does not work for heating, at night we slept in clothes under 2 blankets.
The carpet is very dirty and hardly ever vacuumed. On the balcony, the partitions are low and glass, there is no protection from neighbors (you cannot leave the door open when you leave the room). The balcony door does not open for ventilation - hence the smell of dampness.
Instead of a bathtub or a full-fledged shower room (which should be in 4 *) - a watering can and a sewer hole with a curtain.
There is no service as such. Towels in the room - 2 per person (in a 4 * hotel there should be 4 towels). Women, it's better to take 1 bath with you, because you can't ask at the reception. In the shower room, the shower holder is all black with mold, the heated towel rail is stained with mold. From the drain hole in the shower - sewer smell. The sewer does not work, the water does not go down the drain for a long time. The result is puddles and dampness.
Imagine how it can be spoiled for so many days, given the fact that tourists pass in shoes from the street from the beach, where the sand is.
From cleaning, only garbage is thrown away.
The pastel was changed 1 time in 10 days (and they had to change it 1 time in 3 days). Soaps give 1 small bar (2 g) for 10 days. Such a greedy staff is nowhere to be found. Shampoo is not provided at all. (in India, a 2 * hotel - shampoo was updated every day and soap too). Bulgaria is poorer than India or what? .
Towels are changed if you throw them on the floor, but they must be every day without any reminders, because. 4* hotel. Shower cap - 1 for the entire stay, so don't throw it away like we did by mistake.
On the toilet there is a handle, not a button, it does not flush completely from 1 time,
you need to press -5 times, they save on water, on light, on tourists.
Municipal public city beach, which does not even have a free toilet.
Shame - Bulgaria, paid toilets on the beach!!!
Clear sea, but very cold in September. I do not advise anyone to go to Bulgaria in September!
On the beach, cigarette butts are often found. Sunbeds and umbrellas - paid = 1 euro.
A 4 * hotel should have its own clean beach, it was not here.
Girl Olga, 31 years old, a nurse from Syktyvkar, defecated right in the sea, because. didn't want to pay for the toilet.
I think 50% of Russian tourists did the same. After that, I don’t really want to go into the sea.
I do not recommend this hotel and Bulgaria in general to anyone. (they give a single entry visa for 10 days and it costs 3 times more than the Schengen one). Bulgarians smoke everywhere: indoors, shops, bars. restaurants, cafes, beaches, travel agencies. And if you ask not to smoke, they kick you out of the store. Even in Russia, there is no such rudeness anywhere.
The service is terrible, I would not even give 1 * for such a service. No matter how many stars, cleanliness should be in the rooms in any case (and not for tips, but for paying for the room).
Russian tourists are not liked and it is clear that we are not welcome in this hotel.
There is no service, food is 2 *.
Very small and uncomfortable. Ugly. A painted green wooden fence is something. There is no such horror even in India in 2 *, but here 4 * - for what ?? ? There are no flowers, although the country seems to be famous for roses. The roads along the hotel are no-broken tiles half way. There are also no curbs, sidewalks along the road to the beach.
Repair and modern furniture. TV is. The air conditioner is very old built into the ceiling and into the wall - it makes a lot of noise and does not work for heating, at night we slept in clothes under 2 blankets.
The carpet is very dirty and hardly ever vacuumed. On the balcony, the partitions are low and glass, there is no protection from neighbors (you cannot leave the door open when you leave the room). The balcony door does not open for ventilation - hence the smell of dampness.
Instead of a bathtub or a full-fledged shower room (which should be in 4 *) - a watering can and a sewer hole with a curtain.
There is no service as such. Towels in the room - 2 per person (in a 4 * hotel there should be 4 towels). Women, it's better to take 1 bath with you, because you can't ask at the reception. In the shower room, the shower holder is all black with mold, the heated towel rail is stained with mold. From the drain hole in the shower - sewer smell. The sewer does not work, the water does not go down the drain for a long time. The result is puddles and dampness.
Imagine how it can be spoiled for so many days, given the fact that tourists pass in shoes from the street from the beach, where the sand is.
From cleaning, only garbage is thrown away.
The pastel was changed 1 time in 10 days (and they had to change it 1 time in 3 days). Soaps give 1 small bar (2 g) for 10 days. Such a greedy staff is nowhere to be found. Shampoo is not provided at all. (in India, a 2 * hotel - shampoo was updated every day and soap too). Bulgaria is poorer than India or what? .
Towels are changed if you throw them on the floor, but they must be every day without any reminders, because. 4* hotel. Shower cap - 1 for the entire stay, so don't throw it away like we did by mistake.
On the toilet there is a handle, not a button, it does not flush completely from 1 time,
you need to press -5 times, they save on water, on light, on tourists.
Municipal public city beach, which does not even have a free toilet.
Shame - Bulgaria, paid toilets on the beach!!!
Clear sea, but very cold in September. I do not advise anyone to go to Bulgaria in September!
On the beach, cigarette butts are often found. Sunbeds and umbrellas - paid = 1 euro.
A 4 * hotel should have its own clean beach, it was not here.
Girl Olga, 31 years old, a nurse from Syktyvkar, defecated right in the sea, because. didn't want to pay for the toilet.
I think 50% of Russian tourists did the same. After that, I don’t really want to go into the sea.
I do not recommend this hotel and Bulgaria in general to anyone. (they give a single entry visa for 10 days and it costs 3 times more than the Schengen one). Bulgarians smoke everywhere: indoors, shops, bars. restaurants, cafes, beaches, travel agencies. And if you ask not to smoke, they kick you out of the store. Even in Russia, there is no such rudeness anywhere.
The service is terrible, I would not even give 1 * for such a service. No matter how many stars, cleanliness should be in the rooms in any case (and not for tips, but for paying for the room).
Russian tourists are not liked and it is clear that we are not welcome in this hotel.
There is no service, food is 2 *.
Translated automatically from Russian. View original
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