Sultan Beach 4*– Reviews

245
Rating 5.410
based on
245 reviews
№96 in the hotel rating Hurghada
6.2 Rooms
6.0 Service
6.4 Cleanliness
6.7 Food
6.7 Amenities
The hotel has a very beautiful garden, equipped with a playground. The fish restaurant always has fresh fish and seafood. Opened in 1998, last renovated in 2008. The main 4-storey building, two 3-storey buildings, thirteen 2-storey villas.More →
аватар lana.nefedova90
 •  traveled 7 years ago
Rating 9.0
We rested with a family with a small child in early June 2017. We really liked the hotel, the only negative is the lack of soundproofing. For us, this was important. But on the other hand, since we were resting with a child, we were immediately given a crib, a bath and a potty, which was a pleasant surprise. … More ▾ We rested with a family with a small child in early June 2017. We really liked the hotel, the only negative is the lack of soundproofing. For us, this was important. But on the other hand, since we were resting with a child, we were immediately given a crib, a bath and a potty, which was a pleasant surprise. The room has a refrigerator, very good beds and a balcony with chairs and a table!
The main advantages of the hotel are very good food, the presence of coral reefs with wildlife - you can watch, snorkel, even saw an octopus and rays, but the reefs are in a safe place from children. The beach is super - its own lagoon, not shallow, but not very deep, suitable for children and adults! The hotel is small and cozy - there are few vacationers - there is enough space - and there are not many people on the beach and in the sea. The territory is beautiful all green, a lot of beautiful plants and cacti, everything is blooming! Very good spirits! Most importantly, for vacationers with children, there are special show programs that are very good, both for children and adults. European hotel management is a big plus.
In terms of food - everything was more than! Diverse food: everyone can choose their favorite food for themselves, and those who are on a healthy diet and those who love fast food also have a lot of things for children: cereals, soups, meat, chicken, fish, fruits, vegetables, all kinds of sweets and juices . You can eat both in the restaurant indoors and in the fresh air overlooking the sea!
Free services: Internet at the reception, sauna, jacuzzi, squash, tennis, mini golf, gym and a lot of sports programs - such as zumba, aqua aerobics, volleyball, football, etc. Good children's and adult animation.
It turned out such a good vacation that I would come back again, I saw vacationers who are already resting in this hotel for the 3rd time! The hotel and its staff have become our family during the holidays! We will miss you very much!
аватар
 •  traveled 7 years ago
Rating 9.0
We rested with a family with a small child in early June 2017. We really liked the hotel, the only negative is the lack of soundproofing. For us, this was important. But on the other hand, since we were resting with a child, we were immediately given a crib, a bath and a potty, which was a pleasant surprise. … More ▾ We rested with a family with a small child in early June 2017. We really liked the hotel, the only negative is the lack of soundproofing. For us, this was important. But on the other hand, since we were resting with a child, we were immediately given a crib, a bath and a potty, which was a pleasant surprise. The room has a refrigerator, very good beds and a balcony with chairs and a table!
The main advantages of the hotel are very good food, the presence of coral reefs with wildlife - you can watch, snorkel, even saw an octopus and rays, but the reefs are in a safe place from children. The beach is super - its own lagoon, not shallow, but not very deep, suitable for children and adults! The hotel is small and cozy - there are few vacationers - there is enough space - and there are not many people on the beach and in the sea. The territory is beautiful all green, a lot of beautiful plants and cacti, everything is blooming! Very good spirits! Most importantly, for vacationers with children, there are special show programs that are very good, both for children and adults. European hotel management is a big plus.
In terms of food - everything was more than! Diverse food: everyone can choose their favorite food for themselves, and those who are on a healthy diet and those who love fast food also have a lot of things for children: cereals, soups, meat, chicken, fish, fruits, vegetables, all kinds of sweets and juices . You can eat both in the restaurant indoors and in the fresh air overlooking the sea!
Free services: Internet at the reception, sauna, jacuzzi, squash, tennis, mini golf, gym and a lot of sports programs - such as zumba, aqua aerobics, volleyball, football, etc. Good children's and adult animation.
It turned out such a good vacation that I would come back again, I saw vacationers who are already resting in this hotel for the 3rd time! The hotel and its staff have become our family during the holidays! We will miss you very much!
Review from — vOtpusk.ru
аватар
 •  traveled 8 years ago
Rating 5.0
Hello! Our names are Lana and Andrey. We rested in this hotel from 31.10 to 07.11. 2015... We came to Hurghada not for the sun, the beach and other things (this is enough in Odessa), but in order to see the remains of the most ancient civilization of the world... Namely: ancient Egypt , Luxor (aka Thebes), the city of the living and the dead, the Valley of the Kings, the temple of Hatshepsut, Karnak and more. … More ▾ Hello! Our names are Lana and Andrey. We rested in this hotel from 31.10 to 07.11. 2015... We came to Hurghada not for the sun, the beach and other things (this is enough in Odessa), but in order to see the remains of the most ancient civilization of the world... Namely: ancient Egypt , Luxor (aka Thebes), the city of the living and the dead, the Valley of the Kings, the temple of Hatshepsut, Karnak and more. In principle, we are not picky, neither in food, nor in service, nor in accommodation... We do not need suites. In general, the review would have been positive if not for this event. The day before the flight, we went on an excursion to Luxor from 5 am to 11 pm... Of course, the hotel employees were aware (ordered an early breakfast). On the evening of 4.11. 2015, $ 600 was put in the safe of this hotel (it is in every room), 100 bills, small ones were taken with them. 5.11. 2015 we spent the whole day in Luxor. We returned at 23.00 at night and went to bed. On the morning of November 6.2015, we took this money out of the safe to calculate all our expenses. Found out that ALL 600 US DOLLARS THAT WERE IN THE SAFE WERE FAKE!!!!!!!!!! ! We turned for help to the reception and to the tour operator "Anex Tour", as a result, they offered two ways: 1. File a police report. After preliminary negotiations with one of the representatives, this option was immediately dropped. The reason: after filing a complaint with the police, we are taken to the police station with counterfeit banknotes, until the trial, i. e. we will have to spend the night in the police station. Judgment will follow. day - date of departure! Between the lines they hinted that the last ones who saw counterfeit banknotes are you, etc.... in short, a whole detective story with a sad, for us, ending! …. 2. Resolve the issue with the director of the hotel. After four hours of waiting for the director, a representative appeared, whether the director was a tour agent or not, he could not give an answer, they say no one knows!... The answer of the "representative of the director" is as follows - you can open the safe in two ways, the password that you know and with the help of an emergency opening key that no one took. The amount is large and you need to report it to the police. As a result: we can’t make any claims to anyone! As a consolation, the tour operator suggested writing a Complaint to Anex Tour. Our rating for the hotel is the lowest! . HOTEL IS A THIEF!!!!!! ! NEVER STAY IN THIS HOTEL!!!!!!! ! STEAL!!! ! FROM THE SAFE!!! ! TRYING TO SET YOU !!!!! ! And it's a shame that, according to the tour operator, the incident is not the first! AND NO ONE WARNED!!! !
Review from — vOtpusk.ru
аватар kupchinsk
 •  traveled 8 years ago
Rating 2.0
Hello! Our names are Lana and Andrey. We rested in this hotel from 31.10 to 07.11. 2015... We arrived in Hurghada not for the sun, the beach and other things (this is enough in Odessa), but in order to see the remains of the oldest civilization in the world... Namely: ancient Egypt, Luxor (he Thebes), the city of the living and the dead, the Valley of the Kings, the Temple of Hatshepsut, Karnak, and so on. … More ▾ Hello! Our names are Lana and Andrey. We rested in this hotel from 31.10 to 07.11. 2015... We arrived in Hurghada not for the sun, the beach and other things (this is enough in Odessa), but in order to see the remains of the oldest civilization in the world... Namely: ancient Egypt, Luxor (he Thebes), the city of the living and the dead, the Valley of the Kings, the Temple of Hatshepsut, Karnak, and so on. In principle, we are not picky, neither in food, nor in service, nor in accommodation... We do not need suites.
In general, the review would have been positive if not for this event.
The day before the flight, we went on an excursion to Luxor from 5 am to 11 pm... Of course, the hotel employees were aware (ordered an early breakfast). On the evening of November 4.2015, $ 600 was put into the safe of this hotel (it is in every room), 100 bills, small ones were taken with them. On November 5.2015, we spent the whole day in Luxor. We returned at 11:00 pm and went to bed. On the morning of November 6.2015, we took this money out of the safe to calculate all our expenses. Found out that ALL 600 US DOLLARS THAT WERE IN THE SAFE WERE FAKE!!!!!!!!!!!
We turned for help to the reception and to the tour operator "Anex Tour", as a result, they offered two ways:
1. File a police report. After preliminary negotiations with one of the representatives, this option was immediately dropped. Reason: after filing a complaint with the police, we are taken to the police station with counterfeit banknotes, before the trial, i. e. the night will have to be spent in the area. Judgment will follow. day - date of departure! Between the lines it was hinted that the last ones who saw counterfeit banknotes are you, etc.... in short, a whole detective story with a sad, for us, ending! ….
2. Resolve the issue with the director of the hotel. After four hours of waiting for the director, a representative appeared, whether the director was a tour agent or not, he could not give an answer, they say no one knows!... The answer of the “representative of the director” is as follows - you can open the safe in two ways, the password that you know and with the key, emergency opening, which no one took. The amount is large and you need to report it to the police.
As a result, we cannot make claims to anyone!
As a consolation, the tour operator offered to write a Complaint to Anex Tour.
Our rating for the hotel is the lowest there is! . HOTEL IS A THIEF!!!!!! ! NEVER STAY IN THIS HOTEL!!!!!!! ! STEAL!!! ! FROM THE SAFE!!! ! TRYING TO SET YOU !!!!!!
And it's a shame that, according to the tour operator, the incident is not the first! AND NO ONE WARNED!!! !
аватар bobarchuk
 •  traveled 9 years ago
Rating 4.0
We went to Egypt in October on roulette, and ended up in this hotel. We arrived at 7 pm, we were immediately settled, but the room was directly above the dining room, and it stank terribly. They changed the room without any problems and immediately. The rooms are old, but suitable for unpretentious tourists. … More ▾ We went to Egypt in October on roulette, and ended up in this hotel. We arrived at 7 pm, we were immediately settled, but the room was directly above the dining room, and it stank terribly. They changed the room without any problems and immediately. The rooms are old, but suitable for unpretentious tourists.
After checking in, we went for dinner, quite tasty, but on returning to the room a "surprise" awaited us - a huge cockroach on the floor. Called the front desk and asked them to remove it. They came in 30 minutes, and then only after 3 calls to them.
But then normal rest began. Very good animation, they constantly hold different games, master classes, wonderful shows in the evening. In Egypt, the third time, before that we were 5, but here the animation is much better.
Delicious, varied food, lots of vegetables, insanely delicious sweets. Fruit is scarce, usually only guava, melon, and oranges. But there is nothing for breakfast, only toast, scrambled eggs / scrambled eggs, boiled eggs, pancakes, cereal and lettuce. And a lot of sweets.
There is no internet in the hotel. More precisely, it is, but it does not work. In the best case, in 40 minutes, you will have 1 page loaded, and if you are lucky, you will be able to send a message. I only managed to write on the 3rd day that we flew normally, although every day for at least an hour, I tried to write it.
A huge minus, the lack of a normal sea. They went to Egypt by sea, and by corals. And in this hotel is not the sea, but a swamp, between the pier and the pontoon of the neighboring hotel. Not even a sea view. I had to lie by the pool, and for the sake of the sea and fish we went on sea excursions 2 times. But who needs a sandy bottom, and does not bother with a pier with boats 10 meters from you, then it suits you.
We did not go on excursions from the tour operator, as they are 3 times more expensive than behind the hotel. We bought across the road, to the right of the hotel from Misha. We went to a paradise island and to the house of dolphins. For two excursions for two paid $ 65. Those. $33 per person for 2 excursions. Beautiful yachts, we were pleasantly surprised when we were brought to a luxurious yacht, with leather sofas, where there were only 15-20 people. Delicious food, and nice, helpful staff on the boats. So we advise you to take tours with him.
The hotel has Russian-speaking staff, and the tourists are mostly Russian, so there will be no language barrier. But outside the hotel, all sellers also understand Russian. If you go to buy something, be sure to bargain, the prices are discounted very much.
I do not advise you to go to this hotel, because of the pluses there is only normal animation. The absence of the sea, the Internet, housekeeping, cockroaches - unfortunately, this is all about this hotel. But if there are no other options, then here you can have a normal rest, but go on excursions for the sake of the sea
аватар krovyakova00
 •  traveled 9 years ago
Rating 2.0
The check-in was not important, we were given one bed for three, we asked several times, they did not pay attention to us. But then they gave me a room with three beds. In the rooms they did not change the bed, did not wash the floors, did not give shampoo and soap until you go to the reception and ask to wash the floors and change the towel. … More ▾ The check-in was not important, we were given one bed for three, we asked several times, they did not pay attention to us. But then they gave me a room with three beds.
In the rooms they did not change the bed, did not wash the floors, did not give shampoo and soap until you go to the reception and ask to wash the floors and change the towel.
In the dining room, they cooked not badly, but the dishes were very dirty and squabbled every day, of course, I won’t recommend it to anyone else, and everyone who was in this hotel was outraged to the limit.
Dear manager and staff of this hotel, you can lose your hotel rating and other than Arabs will not visit your hotel and you will lose your earnings and so instead of 4 stars there are three left and those with such service and with dirt will lose. Arabs don't care, they are very dirty people. And since the hotel is outwardly beautiful and there is a lot of greenery inside, but the sea blocked all your shortcomings, please do everything like in other nearby hotels, it would not be bad to create an exchange of experience
аватар dasha-dasha-
A bit late with the feedback. I never left them, but since I saw that this "hotel" had not yet been closed, I decided to write. We were there together. We bought tickets to a 5-star hotel. When we arrived, we simply froze in horror: everywhere there was dirt, clumsy staff, it was smoky. We were able to stay there for exactly 14 hours. … More ▾ A bit late with the feedback. I never left them, but since I saw that this "hotel" had not yet been closed, I decided to write.
We were there together. We bought tickets to a 5-star hotel. When we arrived, we simply froze in horror: everywhere there was dirt, clumsy staff, it was smoky. We were able to stay there for exactly 14 hours. Then they were forced to call the representative of the Anex Tour, who, by the way, is not so easy to call. We got our way, and we were transferred to another hotel. I don't know how you can be there at all, in this unsanitary conditions. If, God forbid, you get there, go to the kitchen. look at the conditions under which the food you and your children eat is prepared. NEVER ! NEVER COME HERE!!!! !
аватар Usova8
 •  traveled 9 years ago
Rating 3.0
We came during the hot season, in July, during Ramadan, but the hotel occupancy clearly did not exceed 50%, so the conditions could be better....I will say right away that we are not the first time in Hurghada, we love Egypt, we are ready to forgive many The "features" of both hotels and local residents, in addition, in principle, are friendly and not scandalous, but. … More ▾ We came during the hot season, in July, during Ramadan, but the hotel occupancy clearly did not exceed 50%, so the conditions could be better....I will say right away that we are not the first time in Hurghada, we love Egypt, we are ready to forgive many The "features" of both hotels and local residents, in addition, in principle, are friendly and not scandalous, but..... this hotel brought out of patience and left an extremely negative impression. I will be brief:
1) at the reception, the staff is not polite, and sometimes just arrogant, does not control the implementation of complaints, does not speak English, is unable to provide basic information of a general nature (asked how to get to Sahl Hasheesh; they also made greasy jokes for a long time why my boyfriend and I need two twin beds)
2) the luggage carrier that we came across, without even explaining how to use the safe, or the air conditioner, or the TV, God forbid, responded to the offered 1 dollar "tip" with such rudeness, as if we had offered him a lettuce leaf. At our hint that he did not deserve anything more, he began to behave and was completely inadequate, but he was in no hurry to leave, and we were even afraid that he would set up some kind of filth for us if we did not give him more. Since there was only $10 more, they were given away. Worst hotel experience in all my travels.
3) The room would be ok if it wasn't so dilapidated. See photo below. It should be noted that the bed was at least clean, thank God. The air conditioner worked like a helicopter and blew directly onto my bed for the entire 10 day stay.
4) The work of housekeeping remained a mystery. It looks like they don't clean up at all. The room was not cleaned until they were directly asked for it, catching in the corridor. Tipping did not change the situation. For 10 days the bed was not changed. Towels were changed 1 time forcibly. Soap was brought on the 7th day, there were no toilet paper for the last two days, they complained, but to no avail. Shampoos were not seen at all, there were only two shower gels and that's it......
5) Food, all inclusive - "favorite topic". God forbid to go with children, they generally die of hunger. We lived on cucumbers and oriental sweets, and for breakfast every day we ate the same omelet. In addition, the dining room was constantly dirty, both on the floor and near the food and on the tables. They obviously save on air conditioners, napkins, and also water. If you want to feel like pigs, who are being fed food into the feeders and everyone is fighting fiercely for more or less tolerable pieces, then this is the place for you. The situation worsened even more when the Egyptians arrived to celebrate the end of Ramadan. They also started walking around for food, so it constantly fell off their loaded plates....
6) Pool. The only decent place. Normal sunbeds (albeit without mattresses), enough places, you can only spend time there.
7) Beach. It is essentially absent. Sun loungers stand along an artificial drop-shaped bay, the depth in most places is knee-deep or chest-deep. It is impossible to swim out of the bay into the sea, as corals block the way.
The overall impression is extremely negative. We tried to spend almost all the time outside the hotel - on public beaches, on excursions, in cafes. Under no circumstances would I recommend it to anyone. It's better to go in another season or for fewer days or rent an apartment or..... I don't know what, but not here! !
аватар
 •  traveled 9 years ago
Rating 5.0
Rested with a friend, in Egypt for the first time. Before that, they rested in other countries, in different hotels. there is something to compare. This hotel does not deserve a 4. no more than three. Shed furniture, anti sanitation, lack of towels, shampoos. dishes in the dining room. there is no choice of food in the dining room, every day the same thing, the meat is given out a piece in one hand. … More ▾ Rested with a friend, in Egypt for the first time. Before that, they rested in other countries, in different hotels. there is something to compare. This hotel does not deserve a 4. no more than three. Shed furniture, anti sanitation, lack of towels, shampoos. dishes in the dining room. there is no choice of food in the dining room, every day the same thing, the meat is given out a piece in one hand. fruits were oranges. green melons. sometimes they gave watermelons for which a long queue lined up. Access to the sea is a small bay divided into two hotels, in general, a puddle. Trips on excursions and animators of the hotel saved us, the only ones who tried to brighten up the rest of tourists. , aerobics. disco every day. contests. The hotel area is clean. well-groomed. but small. The hotel itself needs renovation. Attention tourists! There has been an increase in thefts at the hotel. stealing from safes, suitcases, money change, Everything of value was carried everywhere. For two weeks of stay seven cases of theft! One family from Ukraine was robbed before leaving, they took both money and documents, the family lived with the children for two days in the hall, they couldn’t go out of the hotel, they immediately pestered them, they were just afraid to walk down the street. In addition to the beautiful sea in Egypt, there is nothing to see. so decide for yourself.
Review from — vOtpusk.ru
аватар alevtina_post
First, about the positive (it is much less, alas, than the negative): -settled in the room immediately upon arrival, somewhere at 9-30; - the first line of the sea. Well, now the negative: Terrible unsanitary conditions everywhere! - mosquitoes that do not let you sleep; - cockroaches: -disgusting housekeeping (only through dollars!? ); -ugly service from the staff (the broken air conditioner was repaired with a big scandal! ); -weak animation. … More ▾ First, about the positive (it is much less, alas, than the negative):
-settled in the room immediately upon arrival, somewhere at 9-30;
- the first line of the sea.
Well, now the negative:
Terrible unsanitary conditions everywhere!
- mosquitoes that do not let you sleep;
- cockroaches:
-disgusting housekeeping (only through dollars!? );
-ugly service from the staff (the broken air conditioner was repaired with a big scandal! );
-weak animation
Show more »


avatar luda260983
HEATED SWIMMING POOL?
11 years ago  •  no subscribers 2 answers
avatar tarasova5
How is the beach? Are there fish?
12 years ago  •  3 subscribers 7 answers
avatar zotova1
Hello to all! We are going to Sultan, I want to ask which rooms are better and which ones with a terrace? How about in a bungalow? How much do you have to pay and what to say to get a good room??? Thanks in advance))).
12 years ago  •  6 subscribers 10 answers
avatar Bombaa
A young good girl, 24 years old from Ukraine, does anyone know her details? Surname or contact?) Tell me.
13 years ago  •  4 subscribers 14 answers
avatar asti1511
Since on this site the hotel is not indicated on the map.
13 years ago  •  3 subscribers 5 answers
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У отеля очень красивый сад, оснащенная детская площадка. В рыбном ресторане всегда свежая рыба и морепродукты. Открылся в 1998 году, последняя реновация - в 2008-м. Основное 4-этажное здание, два 3х-этажных корпуса, тринадцать 2х-этажных вилл.

Location В 4 км от аэропорта Хургады, в 8 км от центра города.
Description of the beach Небольшая песчаная лагуна, есть галька. Рекомендуется специальная обувь.
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Магазины, 5 баров, 2 ресторана.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • parking  FREE 
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • currency exchange
  • ATM
  • payment by payment cards
For kids
  • children's swimming pool
  • playground
  • kids club
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Дартс, аквааэробика.
  • Spa or wellness center
  • table tennis  FREE 
  • volleyball  FREE 
  • football field
  • aerobics  FREE 
  • water activities
  • disco club  FREE 
  • animation
  • organization of excursions
Description of rooms

В отеле 328 номеров.

  • bath / shower
  • hair dryer  FREE 
  • $
  • safe
  • air conditioner
  • cable/satellite TV
  • phone
The address Corniche Str. Touristic Area Hurghada, Red Sea
Phones: (+20)65-346 50 52
Website: Sultan Beach
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Для ценителей тишины и релакса есть Спа или велнес-центр. Вы можете прекрасно провести время за игрой в футбол. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой.