Jinene Hotel 3*– Reviews

19
Rating 4.310
based on
19 reviews
№28 in the hotel rating Sousse
5.0 Rooms
4.1 Service
3.9 Cleanliness
4.4 Food
4.8 Amenities
The hotel is 3 km from the center of Sousse and close to the harbor and port of El Kantaoui. From here you can easily reach the main attractions of the region. It forms a single complex with the Royal Jinene Hotel. The hotel first opened its doors to guests in 1993. The total area of ​​the territory is 40,000 m2. The hotel is suitable for family vacations, romantic trips and for relaxing with friends.More →
аватар Yulia414
 •  traveled 5 years ago
Rating 3.0
The hotel was, apparently, once good, but now it's terrible. No housekeeping, no vacuum cleaner, they don't have one. Washed gray towels, the same bed. Phones in the rooms don't work. Repair was done a very long time, all killed. The kitchen just sucks. Not only was it not tasty, but also spoiled dishes, especially salads, were often sour. … More ▾ The hotel was, apparently, once good, but now it's terrible. No housekeeping, no vacuum cleaner, they don't have one. Washed gray towels, the same bed. Phones in the rooms don't work. Repair was done a very long time, all killed. The kitchen just sucks. Not only was it not tasty, but also spoiled dishes, especially salads, were often sour. There is not much choice of food. A separate story about Russians who behave like savages. The only plus of this hotel is that it is near the sea, there are no problems with sun loungers and umbrellas, but there is rubbish on the beach, it seems to have been cleaned, or pretended to be cleaned. Naturally, we will not go to this hotel again and will not advise anyone to go.
аватар gerasimova_ksu
 •  traveled 5 years ago
Rating 1.0
Vacation and birthday ruined! How to start a story about this "wonderful place"? We went to Tunisia with the expectation that we would throw things and go for a walk and have fun. But it was not there. Caught in Ramadan, so that it.....Probably, if we got to a different time, it would not be so insulting. BUT! There is nothing in the hotel: no animation, no discos (but if you can consider dancing by the light in the canteen among the chairs and without people as a disco, then yes), no normal alcohol, no normal rooms, no service. … More ▾ Vacation and birthday ruined! How to start a story about this "wonderful place"? We went to Tunisia with the expectation that we would throw things and go for a walk and have fun. But it was not there. Caught in Ramadan, so that it.....Probably, if we got to a different time, it would not be so insulting. BUT! There is nothing in the hotel: no animation, no discos (but if you can consider dancing by the light in the canteen among the chairs and without people as a disco, then yes), no normal alcohol, no normal rooms, no service. The waiters are rude and aggressive. It got to the point that they ignored requests to bring a drink and remove the plates. They threw forks and dishes at us. They were rudely asked to leave breakfast, as the time was coming to an end. In the end, then it became unpleasant and scary to go to a meal. They brought dirty dishes with ashmarks of food from previous users. One napkin per person, scarcity or something, I don’t know for sure. The food is basically normal, but we ate in the next four. There are only grandmothers in the hotel. There are no youth. Several people in hysterics and shock were moved to another hotel. If you want to have a good vacation, then don't come to this place, pay extra and go to another hotel. There is a carpet on the floor in the rooms, and we are blown away by the fact that it has never been vacuumed in all this time. Stains on the floor, dust on the furniture, so we had to wipe everything ourselves upon arrival. I am an unpretentious person, but this is the first time I see such an attitude. The beach is not far. Beds are provided. BUT! Take a towel with you, because the service is paid. Everything has to be paid for! If you are 50+, then the hotel is normal, with a stretch. FAR FROM THE CENTER OF SOUSSE!! ! THERE IS NOTHING TO DO FOR YOUTH IN THIS HOTEL!
аватар mpsolo
 •  traveled 6 years ago
Rating 5.0
We went to Tunisia for the first time, and did not regret it. I was very worried when I read reviews about this hotel. But this 3* is much better than any Turkish 3*. Great sea, good unobtrusive very friendly staff, we got a spacious room overlooking the road, but there was no noise of discos. The container worked well. … More ▾ We went to Tunisia for the first time, and did not regret it. I was very worried when I read reviews about this hotel. But this 3* is much better than any Turkish 3*. Great sea, good unobtrusive very friendly staff, we got a spacious room overlooking the road, but there was no noise of discos. The container worked well. Cleaning every day, which is also a surprise. In general, everything is cleaned and cleaned very well. The sea is nearby - 1 coastline, walk a little along a good path. The holiday was a success overall. Tourists, don't forget it's 3*. Very good for my level! I liked the country itself: very bright local color, memorable landscapes and unusual cities. After all, Africa is worth seeing! Everyone was very pleased with the tour. Impressive. A big minus is the kitchen, tasteless, monotonous, very spicy. But I understand perfectly well, for culinary delights - this is 5 * (however, as in Turkey). So a high class holiday in general, I recommend
аватар iriska46
 •  traveled 6 years ago
Rating 5.0
Very mixed feelings about the hotel. In general, the territory of the hotel is quite well-groomed, everything is regularly watered, cleaned, trimmed. Clean, nice, beautiful. Same with the beach. The beach is good, it is regularly cleaned, next to a more expensive hotel with a water park, and there are whole heaps of algae. … More ▾ Very mixed feelings about the hotel. In general, the territory of the hotel is quite well-groomed, everything is regularly watered, cleaned, trimmed. Clean, nice, beautiful. Same with the beach. The beach is good, it is regularly cleaned, next to a more expensive hotel with a water park, and there are whole heaps of algae. On our beach, the guards walk with a rake, remove algae, level the sand. There is a small problem with umbrellas, there are few of them, so many take an umbrella and a sun lounger with the opening of the beach.
A VERY big disadvantage of the beach is that the door to it closes at 7 pm, it's very early. It is completely unclear why this is being done, when it is still light until 8.8-30. Yes, and in the dark, too, you can swim, it's shallow there. The beach opens at 5 am (just before dawn).
There were jellyfish, they are more like algae, very small and inconspicuous. Bites from them, if there is no allergic reaction, pass quickly. But I've seen people with swollen bites and rashes.
The rooms are simple, old, but basically tolerable. We had a balcony with a side view of the sea, and the dance floor, so music played until 12 at night. The main drawback of the room is the carpet on the floor, which inspires certain hygienic doubts, and they simply clean it with a brush (not even with a vacuum cleaner).
The service is normal, cleaned every day, towels were also changed every day (but there were few large towels, 1-2 for 3 people). There are no beach towels. There is no hair dryer. Shampoos and gels too. Two Russian women Irina and Marina work at the reception, who help to resolve issues with the staff, and simply answer questions of interest to tourists. Special thanks to them!
The hotel is mostly Russian, some Europeans and Algerians. The latter are a little annoying, as they constantly yell and behave very untidy (tables in the dining room after them defy description, they dump all the leftovers on the tablecloth).
The biggest drawback of the hotel is the dining room. Here is a complete nightmare. Spoons, mugs often have to win back and guard. To snatch a paper napkin for everyone is generally a holiday. And about small spoons, they probably don’t even know....
Sweets are always on the principle of "who managed, he ate", did not have time, your problems. From the sweet - the same type of cakes, there were no dates, no local sweets. The food is the same, almost nothing changes. It seems to be a lot in terms of quantity, but if you discard some of the dishes that are not very tasty, and some are not fresh (especially vegetables), then there is nothing to choose from. I probably won’t eat chicken for another half a year, I’m so tired. In principle, meat, chicken are cooked deliciously, but for 14 days goulash and chicken (in other versions they were not cooked), they are somewhat annoying. Each dish must be smelled, otherwise you will eat rotten. Vegetable salads, even if they do not stink, are somehow tasteless. I can live on cucumbers and tomatoes for weeks, but I didn’t really want to eat them here, here are some tasteless ones. I took carrots with garlic olive oil, until I ate rotten ones, the desire disappeared immediately. There was no smell of meat, but who knows, maybe it's because of the spices. One fine day I found a caterpillar in the salad (see photo), on the other they saw a huge cockroach on the tablecloth.
Alcohol: we liked beer and white wine, red is a little worse, pink is generally inedible. Cocktails with booze are okay, but they turn out very sweet.
Tea is basically inedible, coffee is more or less.
They gave fruits of 1-2 types for a meal, I liked grapes, watermelon, sometimes there were delicious peaches (sometimes unripe). Melon is most often tasteless, or even rotten. Plums more or less.
Catering and catering are not at the level of 3 stars (we were in 3 stars in Vietnam, Thailand, even Egypt), we have not seen such a mess.
I can’t say anything about animation, we somehow didn’t get to it (we didn’t strive), for sure there is a children’s disco every day, there are programs in the evenings (such as a fakir show, belly dance or Mr. Hotel). Something seems to be held during the day, but we were either at sea, or on excursions, or rested from the heat.
In general, the biggest minus is the dining room. Everything else is good. But eating like this for 14 days is difficult, especially since taking an "all inclusive" usually does not count on money for meals outside the hotel.
Гусеница в салате Гусеница в салате
аватар
 •  traveled 6 years ago
Rating 1.0
We went to Tunisia. Thought it would be cool. I'll start from the beginning: 1. We arrived at the airport in Monastir. The airport turned out to be so ancient that we wondered how it had not collapsed yet. Passed through passport control, took the suitcases and went to the hotel. From the airport to the hotel in the best case, about 30 minutes to go. … More ▾ We went to Tunisia. Thought it would be cool. I'll start from the beginning: 1. We arrived at the airport in Monastir. The airport turned out to be so ancient that we wondered how it had not collapsed yet. Passed through passport control, took the suitcases and went to the hotel. From the airport to the hotel in the best case, about 30 minutes to go. 2. Hotel. On the territory there are two hotels 3 * and 4 * We were in the top three. They settled in right away. Room on the 2nd floor with a view of the devastation, the sea and the hotel 4 * We, in principle, are not picky in this regard, if only we had somewhere to spend the night. 3. Service. You can write about this indefinitely and some minuses. For the entire time of our stay at the hotel (14 nights for a minute), we changed the bed linen ONCE!! ! And that was the day before departure. They don’t even know what a vacuum cleaner is (there are carpets on all floors), so all the garbage will be in your room until you leave. Toilet paper is issued 1 roll for 2 days. At best, you will have time to steal it while they clean the next room. We ended up refusing to “clean up” at all and only took paper from their cart. But there is an ancient TV and air conditioning. 4. wifi. If you are a fan of oversleeping breakfast (it is from 6 am local time), forget about posting any photo at all. At best, you will have a WhatsApp loaded. And that's not a fact. By the way, Wi-Fi ONLY at the reception We decided to go to 4 * for Wi-Fi (password 12345678)5. Nutrition.... everything that you see on the first day of food, then you will eat throughout your stay at the hotel. There is a huge problem with dishes in the dining room. There is simply not enough of it for everyone. The food is all cold, for lunch and dinner there is an unfortunate chef who makes the same pasta. They usually fight for them. This is the only warm food in this hotel. I have come across spoiled tomatoes more than once, so if you plan to go to this hotel, take something with you for poisoning and diarrhea, which you will definitely have. 6. Entertainment. The animator is working. Disco from 21:30 Includes Soviet tracks, Stas Mikhailov, Verka Serduchka and dance of little ducklings. There is a free hookah on site. He's disgusting. 7. Sea. Perhaps this is the only plus. The best beach in the area by a lucky chance went to this hotel. But m here is not without problems. If you did not have time to take a sunbed before 7 am, you can safely score and not go to the beach. Swimming pool. No complaints, the same problem with sunbeds. + there is a “guide” who offers various excursions. If you decide to go, it’s better to talk first with those who went. Then bargain. Trade and trade again. Excursion "pirate ship" is about nothing at all. If you want a boat trip, take a taxi (3-4 dinars) to the port of El Kantaoui and there is a ship with a transparent bottom, yachts and the same pirate ships are much cheaper. We didn't like the camel tour. In the thick of it, you are dragged by a caravan through the garbage heap, fed with a bread cake and watermelon, and driven back. Before you go anywhere, find out from those who have been !! ! Further to the importunity of the Tunisians and Algerians They offer different things. If they see even a drop of interest in you, then you will not get rid of them. Let's go back to the hotel. The bar opens from 10 am. A 1-liter bottle of water is placed on the room during the day. We used it to brush our teeth, it is not possible to drink it, it is not tasty. The bar has cola, fanta, sprite, beer, bucha (local vodka), wines (red rose and dry) We liked the cocktail (bucha sprite and grenadine syrup) and local Celtia beer Pizza is made outside by the pool from 16 to 17:30. Fresh, no salt, minimum topping. Another failure 😂 The pool bar is closed from 17 to 20. For that matter, next to Zhinin is the Thalassa Aqua Spa Hotel. There is a water park there. We flipped the bracelets and went for free on the beach to ride the slides (it's illegal, but if you like to take risks, then go ahead 😂 ) At least some entertainment
Review from — vOtpusk.ru
аватар Veronikamak
 •  traveled 7 years ago
Rating 3.0
The hotel is old, shabby, the cook does not know how to cook, there is no concept of cleaning in the hotel. Wi-fi only in the lobby, and that is weak. Alcohol is diluted, the staff does not speak English or Russian, only Arabic, that is, it is useless to ask or say something for cleaning, stupid and negligent. … More ▾ The hotel is old, shabby, the cook does not know how to cook, there is no concept of cleaning in the hotel. Wi-fi only in the lobby, and that is weak. Alcohol is diluted, the staff does not speak English or Russian, only Arabic, that is, it is useless to ask or say something for cleaning, stupid and negligent. The food is terrible, everything is spicy, meat and pie - they raked like seagulls. There are plenty of Russians too! Horror.
Это еда за которую в отеле надо выстоять очередь или караулить когда принесут и бысро взять. Номер оббит ковролином, но при этом понятия пылесос в отеле нет, убирают метлой. Все прокурено, кондиционер воняет цвилью, ковролин пропален, вид из окна на грязный город или стройку.
аватар burya4e4ek
 •  traveled 8 years ago
Rating 2.0
I always considered myself a fairly undemanding tourist, but even I had to be horrified by the hotel. The hotel is old, dark corridors lead to shabby rooms, which, even with a tip, no one normally cleans, during the whole stay they never swept or wiped the table. There is a mess all around. Let's start with the dining room - probably no one from the staff here knows about sanitation. … More ▾ I always considered myself a fairly undemanding tourist, but even I had to be horrified by the hotel. The hotel is old, dark corridors lead to shabby rooms, which, even with a tip, no one normally cleans, during the whole stay they never swept or wiped the table. There is a mess all around. Let's start with the dining room - probably no one from the staff here knows about sanitation. Glasses are not disposable, but old plastic ones, which are washed in a second under running water, drinks of naturally terrible quality, which give out no more than 1-2 half-filled glasses in one hand. A table is assigned to the tourist, on which no more than 1 napkin is placed. The food is monotonous, every day the same thing: rice, pasta, french fries, fried minced meat, chicken and beef gravy, slightly chopped cucumbers, tomatoes, fruits, sometimes like grapes, melons, apples, which are swept away in a split second. Of course, you will not stay hungry, but such disgusting food is very annoying. There is a catastrophic lack of sun loungers on the beach, if you do not take it at 6 in the morning, you will have to sunbathe only near the pool. With all this, for some reason, the staff is always rude with any treatment, perhaps this is the mentality. In general, I do not recommend the hotel, for such money it is better to relax in Turkey or Egypt. Also, regarding the military situation in Sousse, everything is more or less calm, in the evening you can easily take a taxi with a company and go for a walk to the port el kantaoui, go shopping, go to the medina market, ride camels. There was absolutely no tension in terms of terrorism.
аватар
 •  traveled 8 years ago
Rating 1.0
Worse than a hotel called Royal Jinene 4 * I have not seen !! ! What 4 *, I did not even give 3 *. We rested for 11 days in May 2016 with a friend, if with a family, then the wrong one would not survive. The kitchen is the same every day, fruits - apricots and nectarines (there wasn’t enough for everyone), if you are late for 15 minutes after opening - the trays are empty, you catch pieces in muddy water. … More ▾ Worse than a hotel called Royal Jinene 4 * I have not seen !! ! What 4 *, I did not even give 3 *. We rested for 11 days in May 2016 with a friend, if with a family, then the wrong one would not survive. The kitchen is the same every day, fruits - apricots and nectarines (there wasn’t enough for everyone), if you are late for 15 minutes after opening - the trays are empty, you catch pieces in muddy water. Olives are the pride of Tunisia and a free supplement has never been served in every restaurant. Maintenance - the appearance of cleaning every day. The bed and towels were changed only after 5 bucks and when they brought me to the room by the hand. But they stole with enviable regularity - at first, for little things, 5-10 dinars, then from me, then from a friend, on the day of departure, I stole 20 bucks from the bag (such a small, smiling rat) which completely ruined the mood about this asshole. Excursions - went every other day, interesting and informative. Prices from guides and sellers in the hotel are 2-3 times higher, so buy directly - sea in the port. Hotel guide Irina - who lived more than 5 days will tell more than she did, when she asked about the theft of money she said - these are your problems, you should not have left. Bars - drinks are diluted 2-3 times, you can not drink it. Give a couple of bucks to start serving normally. The sea has its own so-called beach where algae, bags and other debris float, it is better to go to the pool. If it weren't for a wonderful company that, by a lucky chance, got into our race, the rest would have been ruined. Oleg Nizhny Novgorod
Review from — vOtpusk.ru
аватар Kashina_o
 •  traveled 11 years ago
Rating 1.0
We rested at the Jinene 3 * hotel. I'll start the story with the check-in - as soon as we got to the hotel and approached the reception - we were offered to make our stay more comfortable - pay $ 20 extra and settle in a room with a sea view. It's good that we thought of first settling in a regular room, and then seeing what they offer us for 20 dollars. … More ▾ We rested at the Jinene 3 * hotel. I'll start the story with the check-in - as soon as we got to the hotel and approached the reception - we were offered to make our stay more comfortable - pay $ 20 extra and settle in a room with a sea view. It's good that we thought of first settling in a regular room, and then seeing what they offer us for 20 dollars. So for a surcharge - absolutely the same room with a view (ATTENTION! ) of the pool. Because the sea is almost invisible due to its remoteness from the hotel. After we spent one night at the hotel, we realized how lucky we were to choose a room with a view of the city, because there is an animation by the pool until 3 am and it is impossible to sleep because of the loud music . In a room overlooking the city (if you sleep with an open balcony) there is also a little noise from the transport that drives along the highway all night, but not critical.
Now about the numbers. All floors in the rooms are covered with carpet which never!! ! does not vacuum. In principle, we did not see a vacuum cleaner either at the maid's or at all in this hotel. As a result, the floors are very dirty. Plumbing is also never washed, as well as mirrors. Bed linen and towels are dirty gray with various stains and holes due to age. Towels were scary to pick up, not to dry off with them. Soap, shower gel, shampoo, hair dryer are not available. Cleaning the room consists of dusting the dressing table and replenishing toilet paper. ALL!! . We tried to leave a tip (1 dinar) - cleaning was supplemented by made beds. Towels, like the bed for the entire stay (7 nights) were never changed.
Now about the dining room. The food is very fresh and not varied, but you will not stay hungry. Now about cleanliness - tablecloths, napkins (linen) never change. Paper napkins are issued only for breakfast and one per person. Those. for lunch and dinner, you need to wipe yourself with linen napkins, on which stains remain and which for the next meal you fold beautifully with the same stains. Dishes don't wash well. We constantly had to ask the staff to change the appliances, as the food that had dried up from the last time remained on them. Which, by the way, the staff did very reluctantly and even challenged me to throw clean appliances on the table.
Animation. Leaves much to be desired. It takes place in German and English. Once we stayed to watch the performance of invited artists - the feeling that all this action is designed for mentally retarded people...
In general, a hotel for pensioners, of which there were a lot.
I absolutely do not recommend the hotel! Even 3* hotels should be clean!! ! Let some soap accessories be missing, but if a change of towels and bed linen is announced, then they must be changed and washed!! ! And in the dining room, the dishes must be washed!! ! And cleaning should be done thoroughly at least once every 7 days!! ! For the money you can find better service and not spoil your vacation.
аватар isha010789
 •  traveled 12 years ago
Rating 2.0
This hotel is by no means 4. At best, 3. Although many travel agencies write 4. This hotel has recently become a four. I dare to connect this with the fact that the country is in complete anarchy and devastation, everyone draws what he wants. The beach and the sea are dirty - packages, jars of yogurt, cigarettes, seaweed float. … More ▾ This hotel is by no means 4. At best, 3. Although many travel agencies write 4. This hotel has recently become a four. I dare to connect this with the fact that the country is in complete anarchy and devastation, everyone draws what he wants.
The beach and the sea are dirty - packages, jars of yogurt, cigarettes, seaweed float. The beach is very small, umbrellas and sun loungers are almost on top of each other. Sanitary standards are a separate issue - they don’t wash glasses, but rinse them (it doesn’t matter if they are in the dining room or at the beach bar). Swimming pools - the description states two adults and one for children. The children's pool and the adult one are essentially one. The second pool is in the building of the nearby hotel Royal Jinin (which is just the same 4). Employees do not hesitate to throw bleach into the pool when guests swim there. With us, an employee with a lump of bleach hit the boy in the face, since he was wearing a mask. A lot of local. They appear there in two ways: they check into a hotel, or they call the "keeper" of the pool and he takes them sunbeds (apparently for a fee). They feed tolerably, although on the fourth day the stomach no longer perceived it. On the penultimate day of rest, two jars of sun cream were stolen from us right from the table near the sunbeds by the pool. Acquaintances were robbed at 8 pm across the street from the hotel.
The room was never cleaned (they only made the bed), although at the beginning we even left a tip; then they decided that it was pointless.
Animation is dull and monotonous.
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Отель находится в 3 км от центра города Сусс и недалеко от гавани и порта Эль Кантауи. Отсюда можно легко добраться до главных достопримечательностей региона. Составляет единый комплекс с отелем Royal Jinene.Отель впервые распахнул свои двери гостям в 1993 году. Общая площадь территории составляет 40 000 м2. Гостиница подойдет для семейного отдыха, романтического путешествия и для отдыха в кругу друзей.

Location Международный аэропорт г. Энфида расположен в 42 км от отеля.
Description of the beach Протяженность пляжа – 50 м
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
In a hotel

К услугам гостей открытая терраса. Есть камера хранения багажа. Стойка регистрации работает круглосуточно. Оборудованы места для курения. На территории есть магазины. По запросу еда и напитки доставляются в номер.

  • restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • doctor
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
Entertainment and sports Дартс, бочча, мини-гольф, парашют.
  • Spa or wellness center
  • table tennis  FREE 
  • volleyball  FREE 
  • aerobics  FREE 
  • water activities
  • animation
Description of rooms

Отель предлагает 223 номера: Standard, Suites и Family Rooms.

  • bath / shower
  • $
  • air conditioner
  • cable/satellite TV
  • phone
  • balcony/terrace
The address Boulevard du 14 Janvier Route Touristique Sousse 4051, Tunisie
Phones: Tel: +216 73 241 800 Fax: +216 73 241 989
Website: Jinene Hotel
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж.
Какие развлечения есть в отеле?
Для ценителей тишины и релакса есть Спа или велнес-центр. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.