Club Golden Arena 5*– Reviews

7
Rating 4.010
based on
7 reviews
№297 in the hotel rating Alanya
7.7 Rooms
6.3 Service
7.3 Cleanliness
6.7 Food
6.3 Amenities
The Club Golden Arena was built in 2004. The hotel occupies two four-storey buildings.More →
аватар saulealmenova
 •  traveled 9 years ago
Rating 1.0
In general, we didn’t choose the hotel, we flew in for a fortune 5. Thanks to the anex tour so that they can.... Hello, whoever reads my review, I advise you not to go to this terrible hotel, in which there is practically no sea, i. e. there is a beach, but it is far and the entry into the sea is terrible plates, which are small, dirty and not every go there half an hour as it is written in the atelier, and every hour it’s dumb because the bus is packed in the morning and if you don’t have time, then you go on foot there and it’s very, very far. … More ▾ In general, we didn’t choose the hotel, we flew in for a fortune 5. Thanks to the anex tour so that they can.... Hello, whoever reads my review, I advise you not to go to this terrible hotel, in which there is practically no sea, i. e. there is a beach, but it is far and the entry into the sea is terrible plates, which are small, dirty and not every go there half an hour as it is written in the atelier, and every hour it’s dumb because the bus is packed in the morning and if you don’t have time, then you go on foot there and it’s very, very far. Therefore, my husband and I went to a public beach there and the sunset is better and there are fewer people and not packed as if you are swimming in a puddle. Entering the hotel itself is very difficult, and if you have a problem with pressure or a heart, I don’t envy you because the rise is high, and if you are settled in other buildings 2.3, 4, then get ready to lose weight. Breakfasts, lunches and dinners are only in 1 building, going there is a problem, and even more so after eating. True, each building has pools, but for some reason the bars do not work there, if you want to drink, run to 1 building for every glass. Speaking of cups, I have never seen anything like this in more than one hotel so that they pour beer into paper cups, and another half a cup, and to pour it, you need to bow and smile at the bartender and even that doesn’t help. because basically they only serve their Turks well and they don’t see us. In general, we are a prosperous republic from Kazakhstan, and these little bartenders turn to us as guest workers. The funny thing is, our language is a bit similar to Turkish and we hear how the bartenders talk among themselves about Russians, they call them pigs, goats, they call monkeys, and they don’t understand, they smile in response. You know, it's not very pleasant to hear all this. In general, the staff at the counter and the waiters, for some reason, are completely children and are not educated in everything. I can only say good things about the girls at the reception how much they have to listen to every day from tourists. True, for some reason, a safe in hotels is paid in 5 stars, this is nonsense, because in all five-star hotels it is free. Animation average boring scene for some reason not inside the hotel but at the entrance. Every day is the same. In general, if you want to have a good rest, especially with children, this is problematic !! !
аватар aronina_mal
 •  traveled 18 years ago
Rating 6.0
We returned from Turkey yesterday. I will say right away that we are in Turkey for the 6th time, so I will have an objective opinion and double comments, for those who have never been to Turuia and for those who have been. So For those who have not been to Turkey, but are used to relaxing in European resorts and hotels of the Mariot, Marco Polo, Kempinski, etc. … More ▾ We returned from Turkey yesterday. I will say right away that we are in Turkey for the 6th time, so I will have an objective opinion and double comments, for those who have never been to Turuia and for those who have been. So
For those who have not been to Turkey, but are used to relaxing in European resorts and hotels of the Mariot, Marco Polo, Kempinski, etc. chains. This hotel is definitely not suitable, you can not even read further. I advise you to immediately go to the Botanic, Dolphin, Kremlin Palace and everything else that costs more than $1500 per person.
The hotel is perfect for those who want to relax in economy class, but proudly poke their heads into the 5th star in the photographs.
Certainly not five, even Turkish. But 4 is stable.
For those who have never been to Turkey - the food is disgusting
For those who are a regular guest of the country, the food is normal for Turkish hotels, even with a shift towards good, and sometimes even excellent!
We ate 6 times a day for sure. There is a daily choice of two main hot fish or meat. Chicken, quail, pork, boiled pork, cutlets, beef, trout, mackerel are daily present in the diet. Tea, coffee, juices, wine, water non-stop 24 hours. In general, food for a solid Turkish 4-ku sometimes turning into a 5-ku!
Service is normal. Only the cymbals grab their hands. At first they swore, on the last day it became a subject of general fun. Not all waiters, especially the boorish one, work in the middle of the restaurant, in general, you go there, sit better to the right of the main entrance. (waiters are divided by work zones). The bartenders are good, fun and do not focus on the Germans as in other hotels in Turkey. The bar inside the Hotel and in front of the sea are the most normal. In general service 4-ka without pluses and minuses.
Animators, in my opinion weak of course. Although this is an exclusively individual opinion, many animators liked Pts.
We knew hotels, one level lower in Turkey, where everything was kept only by animators, this is not the case here. Some come up and beg to go to contests, because otherwise they will be charged 5 bucks from them . . Horror. In other hotels, the competition was not to break through. and then they pull it straight out . . In general, the animators get a solid 3-ka. sometimes passing into 2-ku.
Rooms are cleaned daily, linen is changed daily, everything is fine here, for the nightstand that they just didn’t wipe for 2 days, I’ll lower the score for a total of 4 solid!
Rooms and reception. .
The rooms are terribly small. If you are traveling as a family, mom dad child, then everything is ok, it will be fine there is a double bed + single bed. If it’s like us (two girlfriends + a child, then knock out extra troubles. I had to throw a scandal and explain that I’m not going to sleep on the same bed with either an eleven-year-old child or a friend. They gave me a room with no view of another hotel. They insistently asked for another room, we were denied referring to the fact that there are no free rooms. At first they were upset, of course, then the guide Tez Tour simply impudently offered to give a bribe. They refused on principle and forgot about it. In the end, they only washed and slept in the room. Further, the reception behaved well and even I thought to give them a 5 with a minus . . But on the last day, or rather the night, two circumstances happened for which they get 3 and no more. , we woke up by a miracle and decided not to give us the 5 dollars that were pledged for towels. Or rather, we forgot to say, but they didn’t remind. As for Tatyana’s star, we immediately asked how we arrived, no TATYAN WE WAS NOT AND they generally pretended that they did not understand what we were talking about . . In general, 3
Now, for those who read the most important thing. Friends! You don't go on vacation to spoil it yourself. All small and even non-small shortcomings are nonsense, compared with your legal vacation, the sea. sun, beaches and fun company. Meet, laugh, relax, light up and do not spoil these 11.12. 14 DAYS with stupid problems. enjoy! The hotel has wonderful people. The most important thing on vacation is the company! Ours was GORGEOUS!
I take this opportunity to say hello to all our Moscow girls - Diana, Galya, Olya, Dasha, Lena, Luce, cheerful guys from Tver and everyone with whom we rested together during the period from May 28 to June 7! You are best! You made our holiday unforgettable, fun and most enjoyable.
We had a great time and we wish you all the same.
Alexandra, Katya, son of the regiment Nikita (sorry no photo with a cat (only for insiders))
аватар ant
 •  traveled 19 years ago
Rating 3.0
The first time was with my husband in Turkey. We can say that the hotel was lucky. 4 star hotel. The animation is interesting - shows every evening "Miss and Mr. Golden Arena", "Turkish Night", "bingo", etc. The disco on the territory of the hotel is rather poor, but if you work, so to speak, light up the public, then you can have fun. … More ▾ The first time was with my husband in Turkey. We can say that the hotel was lucky. 4 star hotel. The animation is interesting - shows every evening "Miss and Mr. Golden Arena", "Turkish Night", "bingo", etc. The disco on the territory of the hotel is rather poor, but if you work, so to speak, light up the public, then you can have fun. During the day, animators also entertain, games in the pool, water polo, beach volleyball, water gymnastics, etc. There is also a special program for children. Feeding for slaughter 24 hours : ) For fans of Russian pop music, Russian hits are constantly spinning mixed with Turkish hits. It feels like I came to Russia : ) The pool is big and clean.
Now I list the cons:
1) Terrible beach (no sand, terrible gray pebbles). It is impossible to enter the sea, the stones cut the legs, and the terribly salty water then corrodes the wounds.
2) The sea is DIRTY. In Turkish hotels, no one cares about the sewage problem, shit is let into the sea by 50 meters through pipes. Personally, I saw toilet paper floating near the shore. PEOPLE BATH IN THEIR SHIT. AND THIS IS MOSTLY IN ALL HOTELS IN TURKEY!!!
3.100% Russian presence. What v. spoils the rest. I ADVISE IF POSSIBLE TO CHOOSE MORE EUROPEAN HOTELS IN MARMARIS AND KUSADASI! ! There are not so many Russians there and nothing will overshadow your well-deserved rest.
The abundance of Russians in the hotel means the following:
1) the constant struggle for sun loungers, starting at 7 am.
2) a terrible mess in the restaurant. Russians literally stand at the door, waiting for the restaurant to open, then they break in in a bunch and... just start sweeping everything in their path. It seems that there is a terrible famine in Russia! I am ashamed of my former compatriots. ! If you come for 30-40 min. later, a sad picture of the miserable remnants of the buffet will open up... And if you arrive on time, chaos awaits, snatching of appliances, bread, etc. right from under the nose... In general, HORROR. My husband, a Bulgarian, was a Russophile in the recent past, but at the moment he is very disappointed in his sympathies for the Russians.
DEAR FORMER COMPATRIOTS, BE CULTURAL AND MUTUALLY POLITE! ! BE GOOD WITH YOURSELF!!! ! DO NOT SHAME RUSSIA AND DO NOT SPIT HOLIDAY FOR GUESTS FROM EUROPE! I'm ashamed of you, by God!!!!!!!!!!
3) the restaurant is catastrophically short of tables. Even if you staunchly withstood the battle with the Russians for a piece of bread, you simply will not find a free place to sit down. And if you find yourself in such a situation, then feel free to go to the restaurant administrator and make a claim. After one scandal, a reserved table and "good evening" are provided to you!
Well, if we exclude these three points: the beach, the sea and the Russians, then everything was SUPER!
But we won't go to Turkey anymore! TNE BEST-BULGARIA!!!! ! Our Black Sea resorts in Bulgaria do not have such problems! Hotels correspond to the European standard and declared stars. And the white purest gentle sand is a distinctive feature of Bulgarian resorts. Clean beaches and sea - recognized by UNESCO. And shit is not drained into the sea, there is a normal sewerage system.
In general, LADIES AND GENTLEMEN WELCOME TO BULGARIA!!!!! !
аватар dianchic
 •  traveled 19 years ago
Rating 8.0
Last year I was in Turkey for the first time, we went to the Club Golden Arena on a special offer with a discount. I was very afraid because I chose the hotel, and my dad and my beloved were traveling with me. Arrived. . . beauty. . . the hotel is big. I immediately liked the originality of the construction of the building. … More ▾ Last year I was in Turkey for the first time, we went to the Club Golden Arena on a special offer with a discount. I was very afraid because I chose the hotel, and my dad and my beloved were traveling with me. Arrived. . . beauty. . . the hotel is big. I immediately liked the originality of the construction of the building. Round... cool! I put $ 10 in my passport and we were all placed in luxurious rooms (nothing they are not small) overlooking the sea and the pool in the new building. Cleaned up often! And if I left $ 1 on the bed, they also made toys out of towels. And once they put a rose. . . We drank and ate a lot. I liked the food and so did my boyfriend. But dad wanted more meat... you can eat meat at home! People, don't be so pretentious. Rest!! ! If you are in peace, then to you in peace! The hotel is actually 5 stars. And the attitude of the Turks towards us was friendly, we even smoked a hookah together! You just don't have to close in on yourself and be a beech! You need to know how to rest! I really want to this hotel, just crazy. To the beach. . to the sand. . . to the pool. . for a massage : ) But this year we are flying to Marmaris. Later I will tell you what and how! All the best my dears!! !
аватар jul_yahoo
 •  traveled 19 years ago
Rating 2.0
In addition to animation, everything else causes not only criticism, but also indignation. This is not due to our high demands for service, but to the attitude of individual hotel employees. Someone Tatyana, looks like an administrator, but not only does nothing depend on her, but she also worsens the situation of vacationers: for example, in a room for three adults - 3 beds, 1 bedside table, 1 table lamp, 4 hangers in the closet, we asked for another bedside lamp and hangers, they didn't give us anything (it's in a 5 star hotel!!!!! ). … More ▾ In addition to animation, everything else causes not only criticism, but also indignation. This is not due to our high demands for service, but to the attitude of individual hotel employees. Someone Tatyana, looks like an administrator, but not only does nothing depend on her, but she also worsens the situation of vacationers: for example, in a room for three adults - 3 beds, 1 bedside table, 1 table lamp, 4 hangers in the closet, we asked for another bedside lamp and hangers, they didn't give us anything (it's in a 5 star hotel!!!!! ).
In general, I must say that the rooms are 12-13 meters high with low ceilings, balconies are 1-2 square meters each. In fairness, it should be noted that the free safe, and the TV with satellite channels, and the towels on the beach are excellent. But in the room we could not be cleaned for 5 days and the towels and the bed were not changed, only after the scandal they paid attention to us. It turned out the maids do not have time to clean the rooms!
Waiters and bartenders, in principle, are normal guys, but they have instructions from the administration: exactly 10 minutes before the end of the all-inclusive, remove all dishes from the restaurant, glasses and cups from bars, stop selling any drinks except, of course, paid ones! The food in restaurants and bars is normal, the only pity is that everything is the same - it gets boring quickly and it is difficult to assess the quality. There is no pier on the beach, sun loungers could sometimes be washed - very dirty due to sandy dust, and there are no free water activities.
And here's the worst thing: the doors slam wildly in the rooms, you especially feel it in the morning, at 6-7 o'clock, when this not only wakes you up, but your head starts to hurt. You have to wait for the elevator for 10-15 minutes, but it turns out that the maids collect dirty linen on it (there is no cargo or utility elevator).
The hotel guides made a special impression. We have been to Turkey 9 times already, but for the first time, hotel guides, if you don’t buy excursions from them, just start to hate you and not only don’t help, but also spoil your vacation! Guven was such a guide (or whatever it is - it’s even disgusting to remember). Moreover, the girl Saltanat hardly speaks Russian, but she is very actively using the restaurant.
Normal hotel in general, but not 5 stars; for the cost requested for it DOES NOT DRIVE!
аватар valeriya_yahoo
 •  traveled 19 years ago
Rating 5.0
Be vigilant, attentive, carefully careful if you go to rest in the Golden Arena Hotel!! ! This hotel employs dishonest people who profit from vacationing tourists, taking advantage of defenselessness, helplessness and lack of rights while in another country. Be extremely careful when using the services and services of the hotel so that you do not experience the same troubles that we got into. … More ▾ Be vigilant, attentive, carefully careful if you go to rest in the Golden Arena Hotel!! ! This hotel employs dishonest people who profit from vacationing tourists, taking advantage of defenselessness, helplessness and lack of rights while in another country. Be extremely careful when using the services and services of the hotel so that you do not experience the same troubles that we got into.

A certain Tatyana works in the hotel, who is engaged in extortions from people who are vacationing at the hotel. It happens like this:
on the last day before your departure, at the moment when you will not be in the room, when you will be at the sea or somewhere else, during your absence, they will look for any scratches, stains and other damage to the hotel in your room. Therefore, I warn you again, do not spill anything, walk carefully on the carpet so as not to stain anything, do not lose anything and do not accidentally break anything.
Then, in the late afternoon at 9 pm, when none of the management, accounting and other management personnel will be in the hotel anymore, you will be informed that you owe $ 100 for damages. At this time, there is no one to contact and find out any questions related to this at the hotel, except for Tatyana (Tati) - the main one among those working at the reception, who cannot answer any questions about this, but only scare, advised to go to court and demanded payment.

If you don’t have money, because you couldn’t imagine that an emergency would happen to you, and in recent days you have spent all the money that you had left, then Tatyana will be happy to offer you to leave her your mobile phone, if it’s decent, dollars so for 300 or some other valuable things, such as gold, which depreciates very much when sold and delivered to the local market.
If you want to sell it at the nearest market, then 1 gram of gold is accepted there for 5-6 dollars. Since you will be informed about your debt a few hours before leaving the hotel, you will have no choice but to part with your valuable thing. Otherwise, the security will not let you out of the hotel and your bus will leave for the airport without you, and as Tatyana threatened, you will stay at the hotel until money is sent to you from home in order to pay off the hotel and for a new plane ticket. Thus, I had to part with a diamond ring, which was once bought for $ 550, and there it was priced 5 times cheaper in order to safely get home without any problems, since the situation was completely hopeless and hopeless, since at night a few hours before the plane, it was almost impossible to find money in debt.
Naturally, everyone must be responsible for the damage caused, but there must be some kind of certain order and laws for this. There must be at least some basis for payment, a document confirming the damages, signed by certain persons, a calculation made for a specific case, the ability to issue an official invoice or document for payment, etc. Such as a “solid” hotel and so everything is not thought out and everything is done in such a way that a person feels flawed and powerless. Perhaps, after reading this resume, you will be able to avoid such an absurd situation, and you will have a great rest and nothing and no one will spoil your vacation.
аватар Alexander
 •  traveled 19 years ago
Rating 3.0
Animation Entertainment: when I took a ticket, they said that the animation is just fabulous. Don't believe. One guy (Turk) pulls all the animation (he doesn’t know Russian, only German and English), I won’t lie, he tries very hard. Children's animation boils down to the fact that from 21.30 to 22.00 they dance with children on the dance floor. … More ▾ Animation Entertainment: when I took a ticket, they said that the animation is just fabulous. Don't believe. One guy (Turk) pulls all the animation (he doesn’t know Russian, only German and English), I won’t lie, he tries very hard. Children's animation boils down to the fact that from 21.30 to 22.00 they dance with children on the dance floor.

Food: food is definitely 3 with a minus. In five stars, everything should be much tastier.

Beach: not sandy, sand and pebble.

General impression: the hotel is designed for the bourgeoisie (Germans, Dutch, British), but not for us. By the way, some of the attendants (Turks) molest our girls in a rather unambiguous way. I would not send my wife to this hotel alone. They would just ruin her vacation.


avatar yliana.2000
tell the truth but
13 years ago  •  6 subscribers 11 answers
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Отель Club Golden Arena построен в 2004 г. Отель занимает два четырехэтажных корпуса.

Location Отель расположен в 105 км от аэропорта г. Анталия, в 12 км от г. Аланья, в 200 м от пос. Конаклы, на берегу моря.
Description of the beach Cобственный песчаный пляж. Зонтики, шезлонги, матрасы, полотенца на пляже и у бассейна предоставляются бесплатно.
In a hotel

  • основной ресторан

  • а-la сarte ресторан (по предварительной записи)

  • открытый бассейн

  • закрытый бассейн

  • 2 водные горки

  • врач(1 час в день)

  • парикмахерская

  • прачечная

  • магазины

  • обмен валюты

  • прокат автомобилей

  • 1 конференц-зал (макс 200 чел)

  • Description of rooms

    Всего в отеле 308 стандартных номеров (макс. 2+1 чел., 18-20 кв.м), 40 двухкомнатных семейных номеров (две спальни с дверью, макс. 3+1 чел., 30 кв.м)

    In the rooms

  • индивидуальный кондиционер

  • телефон

  • телевизор

  • пол - керамическая плитка

  • мини-бар

  • сейф (в номере - бесплатно)

  • уборка номера - ежедневно

  • смена белья 2 раза в неделю

  • смена полотенец - ежедневно

  • room service (платно)

  • FAQ