I always leave truthful reviews - what the hotel deserves, I will try briefly: The hotel pulls a maximum of 3 stars. 1. Retseshin, you will be met by the unfriendly Melina and Pion, and they will begin to torment you with the settlement in order to extract money from you for the settlement. I never give money for a settlement, but I can thank you if you settled earlier.
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I always leave truthful reviews - what the hotel deserves, I will try briefly:
The hotel pulls a maximum of 3 stars.
1. Retseshin, you will be met by the unfriendly Melina and Pion, and they will begin to torment you with the settlement in order to extract money from you for the settlement. I never give money for a settlement, but I can thank you if you settled earlier. Checked in at 15:00 with a scandal as they tried to cheat and give an economy class room although paid for the standard.
2. The hotel has 3 elevators for 287 rooms and 10 floors, one of them very often does not work on the 10th floor to get there, the problem will also go down. In elevators, the fan does not work, you get out wet.
3. Cleaning: there was no cleaning in the room, leaving the sea they left money on the bed, returned and were shocked the dollar disappeared and the cleaning consisted in replacing garbage bags and that’s all, they didn’t even put toilet paper, liquid soap appeared on the 5th day after the scandal at the reception .
4. Food, the same type daily, but you will not be hungry, restaurant workers fly like bees.
5. Animation is equal to zero.
6. The children's room is not working and is full of rubbish.
We rested in Turkey for the sixth time and were very upset by this hotel.
I do not recommend!! ! And you yourself decide further.
The hotel pulls a maximum of 3 stars.
1. Retseshin, you will be met by the unfriendly Melina and Pion, and they will begin to torment you with the settlement in order to extract money from you for the settlement. I never give money for a settlement, but I can thank you if you settled earlier. Checked in at 15:00 with a scandal as they tried to cheat and give an economy class room although paid for the standard.
2. The hotel has 3 elevators for 287 rooms and 10 floors, one of them very often does not work on the 10th floor to get there, the problem will also go down. In elevators, the fan does not work, you get out wet.
3. Cleaning: there was no cleaning in the room, leaving the sea they left money on the bed, returned and were shocked the dollar disappeared and the cleaning consisted in replacing garbage bags and that’s all, they didn’t even put toilet paper, liquid soap appeared on the 5th day after the scandal at the reception .
4. Food, the same type daily, but you will not be hungry, restaurant workers fly like bees.
5. Animation is equal to zero.
6. The children's room is not working and is full of rubbish.
We rested in Turkey for the sixth time and were very upset by this hotel.
I do not recommend!! ! And you yourself decide further.
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Terrible hotel, please read to the end, the descriptions on the sites are not correct, far from ultra, far from 5, four with a stretch, believe the tourists, we are not prejudiced to many things, we tried to close our eyes, but when problems meet you every day, this is already a system. In general, in more detail: We arrived on June 20, we were with friends, we were given two rooms, at the reception they gave $ 20 for two families asked for good rooms.
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Terrible hotel, please read to the end, the descriptions on the sites are not correct, far from ultra, far from 5, four with a stretch, believe the tourists, we are not prejudiced to many things, we tried to close our eyes, but when problems meet you every day, this is already a system. In general, in more detail:
We arrived on June 20, we were with friends, we were given two rooms, at the reception they gave $ 20 for two families asked for good rooms. The safe did not work in one of the rooms, the balcony door did not close in the other room, and in this hotel, if the balcony door is not closed, then the air conditioner cannot be turned on, in general, they came to the reception, they nodded their heads, wrote down the numbers and that’s it, waited for 3 hours so no one didn’t come, went to a meeting with the guide, explained the situation to him, and only after he explained everything at the reception, the staff began to move, in general, at the end of the day everything was fixed for us, but the first sediment was already there, given that they gave a tip at the entrance. And this is only the first day.
Of course, if you write for every day, then you will read a lot. Briefly for the whole holiday:
1. The staff is eerily lazy, there are absolutely not enough people, there is no Russian-speaking even at the reception, and until they serve tourists from Turkey and Europe, they won’t come to you.
2. Level 4 cuisine, and even then it’s in advance, everything is focused on fast food, french fries and nuggets, what you need for breakfast, chefs just spoil food, burnt mackerel is most memorable, there is very little choice, there was enough choice for alcohol at the level. Well, on the beach and in the pool there is the same fast food where it is, in principle, relevant. The staff pours the food himself, it is basically normal if there was a person behind each dish, and since this is not the case, get ready for huge queues.
3. The rooms are good, but the nuances have already been described above. 5* Slippers do not wait. Wifi in the room is good.
4. Room cleaning is basically normal, but one of the days we just forgot to clean it, although they gave a tip on the first day)
5. Do not expect animations for both adults and children! ) For 10 days there were two gestures from animation and then when Russia opened the border to Turkey.
6. If someone eats the promised gifts for a birthday, do not wait, they ran to the reception several times and the guide wrote zero reaction.
7. Bars did not always work on schedule, they wanted to close earlier.
8. Specify the conditions of departure, they do not inform at the reception, and then they charge 5 euros for each hour.
9. If you are placed on the upper floors, get ready to walk, because there is a huge problem with elevators, there are very few of them, not enough for tourists.
10. The spa services that are indicated in the description as free are nonsense, everything is paid, from the free they will offer only a sauna.
In Turkey, we have been many times in fives and fours, but I do not recommend this hotel.
Before the rest, we checked the reviews, everything was fine, but they were all for the pre-caronovirus time, it might have been good, but now, after a year of inactivity, the hotel turned on the economy mode, so I repeat DO NOT COME!! !
We arrived on June 20, we were with friends, we were given two rooms, at the reception they gave $ 20 for two families asked for good rooms. The safe did not work in one of the rooms, the balcony door did not close in the other room, and in this hotel, if the balcony door is not closed, then the air conditioner cannot be turned on, in general, they came to the reception, they nodded their heads, wrote down the numbers and that’s it, waited for 3 hours so no one didn’t come, went to a meeting with the guide, explained the situation to him, and only after he explained everything at the reception, the staff began to move, in general, at the end of the day everything was fixed for us, but the first sediment was already there, given that they gave a tip at the entrance. And this is only the first day.
Of course, if you write for every day, then you will read a lot. Briefly for the whole holiday:
1. The staff is eerily lazy, there are absolutely not enough people, there is no Russian-speaking even at the reception, and until they serve tourists from Turkey and Europe, they won’t come to you.
2. Level 4 cuisine, and even then it’s in advance, everything is focused on fast food, french fries and nuggets, what you need for breakfast, chefs just spoil food, burnt mackerel is most memorable, there is very little choice, there was enough choice for alcohol at the level. Well, on the beach and in the pool there is the same fast food where it is, in principle, relevant. The staff pours the food himself, it is basically normal if there was a person behind each dish, and since this is not the case, get ready for huge queues.
3. The rooms are good, but the nuances have already been described above. 5* Slippers do not wait. Wifi in the room is good.
4. Room cleaning is basically normal, but one of the days we just forgot to clean it, although they gave a tip on the first day)
5. Do not expect animations for both adults and children! ) For 10 days there were two gestures from animation and then when Russia opened the border to Turkey.
6. If someone eats the promised gifts for a birthday, do not wait, they ran to the reception several times and the guide wrote zero reaction.
7. Bars did not always work on schedule, they wanted to close earlier.
8. Specify the conditions of departure, they do not inform at the reception, and then they charge 5 euros for each hour.
9. If you are placed on the upper floors, get ready to walk, because there is a huge problem with elevators, there are very few of them, not enough for tourists.
10. The spa services that are indicated in the description as free are nonsense, everything is paid, from the free they will offer only a sauna.
In Turkey, we have been many times in fives and fours, but I do not recommend this hotel.
Before the rest, we checked the reviews, everything was fine, but they were all for the pre-caronovirus time, it might have been good, but now, after a year of inactivity, the hotel turned on the economy mode, so I repeat DO NOT COME!! !
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• 6
• traveled 3 years ago
The reviews read that the hotel is good, but in fact it pulls on 3 *. The check-in went quickly, they forgot to put on our bracelets! The elevator does not work clearly, for beach towels prepaid! In the dining room there are eternal queues, the staff is not enough to cope (in addition, lazy) serve well only Turkish people.
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The reviews read that the hotel is good, but in fact it pulls on 3 *.
The check-in went quickly, they forgot to put on our bracelets! The elevator does not work clearly, for beach towels prepaid!
In the dining room there are eternal queues, the staff is not enough to cope (in addition, lazy) serve well only Turkish people.
Animators for the sake of appearance, guests are not entertained, music on the beach and near the pool is not always !!!
If you have a guide named Agabek. You can’t believe him, he sells only expensive excursions and few, he is silent for the rest!
They sat down to eat in the evening, the dining room was closing, they took the plate straight from their hands and turned off the light, they didn’t let them eat!
The food is monotonous and we can say that they are cooking for hell, since at dinner the fish was like a burnt sole!
The advantage of the hotel is Wi-Fi
The room is good)
The check-in went quickly, they forgot to put on our bracelets! The elevator does not work clearly, for beach towels prepaid!
In the dining room there are eternal queues, the staff is not enough to cope (in addition, lazy) serve well only Turkish people.
Animators for the sake of appearance, guests are not entertained, music on the beach and near the pool is not always !!!
If you have a guide named Agabek. You can’t believe him, he sells only expensive excursions and few, he is silent for the rest!
They sat down to eat in the evening, the dining room was closing, they took the plate straight from their hands and turned off the light, they didn’t let them eat!
The food is monotonous and we can say that they are cooking for hell, since at dinner the fish was like a burnt sole!
The advantage of the hotel is Wi-Fi
The room is good)
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• 5
I leave a review on the day of my departure from this terrible place. Stars at the hotel bought and I'll tell you why! 1. The staff is terrible, lazy and rude! They do not provide any information and pay attention only to tourists from their own country. 2. This is a kitchen (one place to eat is the beach) a restaurant as they call it stupidly dining room, fed solid fast food and terribly cooked translated products.
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I leave a review on the day of my departure from this terrible place. Stars at the hotel bought and I'll tell you why!
1. The staff is terrible, lazy and rude! They do not provide any information and pay attention only to tourists from their own country.
2. This is a kitchen (one place to eat is the beach) a restaurant as they call it stupidly dining room, fed solid fast food and terribly cooked translated products. The queues in the dining room are simply huge, the staff was sorely lacking for distribution, which is why you had to wait for 5-15 minutes.
Of the normal in this horror, only Wi-Fi and a girl in the lobby bar. I absolutely do not recommend this hotel. We were impressed by the previous reviews, but what we saw and experienced, really experienced, shocked us. I hope everyone who reads the review to think and refuse to travel to this terrible place!
1. The staff is terrible, lazy and rude! They do not provide any information and pay attention only to tourists from their own country.
2. This is a kitchen (one place to eat is the beach) a restaurant as they call it stupidly dining room, fed solid fast food and terribly cooked translated products. The queues in the dining room are simply huge, the staff was sorely lacking for distribution, which is why you had to wait for 5-15 minutes.
Of the normal in this horror, only Wi-Fi and a girl in the lobby bar. I absolutely do not recommend this hotel. We were impressed by the previous reviews, but what we saw and experienced, really experienced, shocked us. I hope everyone who reads the review to think and refuse to travel to this terrible place!
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• 3
They write that 5 *, but everything is foggy there, although I was very satisfied. Budget 5. I liked the hotel myself, the check-in went great, they received it very well. The food is quite good. Service 8 out of 10. I remember the chic territory, friendly staff, nice beach. I advise you to find out in advance before buying a room economy or standard as they call it, the ticket was agreed without a sea view.
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They write that 5 *, but everything is foggy there, although I was very satisfied. Budget 5. I liked the hotel myself, the check-in went great, they received it very well. The food is quite good. Service 8 out of 10. I remember the chic territory, friendly staff, nice beach. I advise you to find out in advance before buying a room economy or standard as they call it, the ticket was agreed without a sea view. Watch carefully what you buy. They offered excursions, let's go, there was of course a small catch (they promised one amount, and then this amount changed). My vacation was a success!
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• 6
We were in Diamond at the end of September. I really liked the hotel. Almost everything was cool. I recommend for a quiet, relaxing, comfortable stay: good varied cuisine, clean beach, great service. So about the arrival. The road to the hotel takes 2-3 hours, we were brought to the hotel last. Check-in at the hotel after 14.
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We were in Diamond at the end of September. I really liked the hotel. Almost everything was cool. I recommend for a quiet, relaxing, comfortable stay: good varied cuisine, clean beach, great service.
So about the arrival. The road to the hotel takes 2-3 hours, we were brought to the hotel last.
Check-in at the hotel after 14.00, but we were lucky. We arrived at 12:30 and we were given a room almost immediately, and on the 10th floor overlooking the sea.
Nutrition. Everything is very delicious. Food for every taste. The waiters are great, they will help, clean, pour wine or water. In addition, in this hotel you can eat around the clock. Anytime and anywhere. Breakfast-lunch-dinner-night dinner + constant snacks near the pool and the sea + in the lobby you could always drink coffee / tea / punch, etc. , along with a cookie or a cake.
So the beach and the sea. There were enough sun loungers on the beach for everyone who came before 10-11 o'clock. If it's later, that's a problem. There were plenty of umbrellas too. By the way, entry into the sea is not very comfortable.
I regretted 100 times that I didn’t take corals or something like that with me. But the sea is gorgeous, clean. The swimming area is fenced with buoys, but it is enough. A little further along the coast, people ride on a banana / bun / parachute. By the way, what's funny, there are mostly foreigners around the pool, and our people on the beach)
So the pool. It is big, there are not many sun loungers, although there was enough for everyone, but they are very close to each other. In addition, there is a gym and spa. We went for a massage and peeling for money, but you can visit the bathhouse and hammam absolutely free. I really liked the relaxation room.
The service here is not bad, but they do not always understand Russian, sometimes they had to speak English or German, especially at the reception.
The rooms are cleaned every day, but we didn’t really sit in the room, and if there was nothing to clean or didn’t want to be disturbed, they just pressed the “Do not disturb” button near the bed and didn’t come to us.
By the way, the Wi-Fi in our room was great.
Even the lobby and the restaurant were worse.
Separately, it must be said about the elevators. That's horrible. There are three elevators, but leaving the 10th floor is unrealistic. Whenever the elevator opened on a floor, it was already packed to capacity, people “rolled” even from 5 floors to 10, and then down. It ran wild. We often ran on foot. At the end of the holiday, they found an elevator for the staff, spat on everything and called only him.
Well, the highlight of this hotel is a rooftop bar. You can come at 19:00 and enjoy the views, but the bar itself is essentially closed, you can only make coffee and pour juice. Well, order a hookah ($ 10). At 20:00, a bar opens and you can already order delicious alcohol there and enjoy the views became more fun ^^
In general, I liked everything very much. From the huge bowl of delicious punch in the lobby to the incredible views from the room and the bar. If we go to Alanya again, then only here.
So about the arrival. The road to the hotel takes 2-3 hours, we were brought to the hotel last.
Check-in at the hotel after 14.00, but we were lucky. We arrived at 12:30 and we were given a room almost immediately, and on the 10th floor overlooking the sea.
Nutrition. Everything is very delicious. Food for every taste. The waiters are great, they will help, clean, pour wine or water. In addition, in this hotel you can eat around the clock. Anytime and anywhere. Breakfast-lunch-dinner-night dinner + constant snacks near the pool and the sea + in the lobby you could always drink coffee / tea / punch, etc. , along with a cookie or a cake.
So the beach and the sea. There were enough sun loungers on the beach for everyone who came before 10-11 o'clock. If it's later, that's a problem. There were plenty of umbrellas too. By the way, entry into the sea is not very comfortable.
I regretted 100 times that I didn’t take corals or something like that with me. But the sea is gorgeous, clean. The swimming area is fenced with buoys, but it is enough. A little further along the coast, people ride on a banana / bun / parachute. By the way, what's funny, there are mostly foreigners around the pool, and our people on the beach)
So the pool. It is big, there are not many sun loungers, although there was enough for everyone, but they are very close to each other. In addition, there is a gym and spa. We went for a massage and peeling for money, but you can visit the bathhouse and hammam absolutely free. I really liked the relaxation room.
The service here is not bad, but they do not always understand Russian, sometimes they had to speak English or German, especially at the reception.
The rooms are cleaned every day, but we didn’t really sit in the room, and if there was nothing to clean or didn’t want to be disturbed, they just pressed the “Do not disturb” button near the bed and didn’t come to us.
By the way, the Wi-Fi in our room was great.
Even the lobby and the restaurant were worse.
Separately, it must be said about the elevators. That's horrible. There are three elevators, but leaving the 10th floor is unrealistic. Whenever the elevator opened on a floor, it was already packed to capacity, people “rolled” even from 5 floors to 10, and then down. It ran wild. We often ran on foot. At the end of the holiday, they found an elevator for the staff, spat on everything and called only him.
Well, the highlight of this hotel is a rooftop bar. You can come at 19:00 and enjoy the views, but the bar itself is essentially closed, you can only make coffee and pour juice. Well, order a hookah ($ 10). At 20:00, a bar opens and you can already order delicious alcohol there and enjoy the views became more fun ^^
In general, I liked everything very much. From the huge bowl of delicious punch in the lobby to the incredible views from the room and the bar. If we go to Alanya again, then only here.
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• 1
I really liked the rest at the hotel (although we rested in Turkey for the first time). First, let me tell you what I didn't like. To clean their room is to fill the bedspread and change the towels. But the rooms are clean, the towels were changed every day, the only negative was when we left the room and took the e-mail.
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I really liked the rest at the hotel (although we rested in Turkey for the first time).
First, let me tell you what I didn't like. To clean their room is to fill the bedspread and change the towels. But the rooms are clean, the towels were changed every day, the only negative was when we left the room and took the e-mail. key - the electricity is automatically turned off, so the air conditioner only worked when we were in the room, the phone was charging the same way, the refrigerator did not have time to cool the drinks. The hotel is located in the suburbs of Alanya, you can walk in the evenings along the promenade, by the sea. Nowhere else. About the bad - that's all.
And now about the good: the food is excellent and varied (meat, fish, vegetables and fruits, salads, cheeses, sweets, ... and even crayfish, shrimp, mussels, sushi), drinks are many and quite tasty, not diluted as many write. The sea is clean and warm, it takes 2-3 minutes to go to the beach through a tunnel under the road. Every evening the entertainment program is very interesting!!!
Excursions of your choice - the guide offers many options, there are also signs on the beach and on the street near the hotels. We went on one excursion from the guide (since there were only 6-7 days to rest). There are mini markets nearby, but we only bought souvenirs there before leaving. Because there was enough. I really liked the rest, but the road is tiring - it takes 3 hours to go to the airport, although it is a comfortable bus, but far away. I recommend!! !
First, let me tell you what I didn't like. To clean their room is to fill the bedspread and change the towels. But the rooms are clean, the towels were changed every day, the only negative was when we left the room and took the e-mail. key - the electricity is automatically turned off, so the air conditioner only worked when we were in the room, the phone was charging the same way, the refrigerator did not have time to cool the drinks. The hotel is located in the suburbs of Alanya, you can walk in the evenings along the promenade, by the sea. Nowhere else. About the bad - that's all.
And now about the good: the food is excellent and varied (meat, fish, vegetables and fruits, salads, cheeses, sweets, ... and even crayfish, shrimp, mussels, sushi), drinks are many and quite tasty, not diluted as many write. The sea is clean and warm, it takes 2-3 minutes to go to the beach through a tunnel under the road. Every evening the entertainment program is very interesting!!!
Excursions of your choice - the guide offers many options, there are also signs on the beach and on the street near the hotels. We went on one excursion from the guide (since there were only 6-7 days to rest). There are mini markets nearby, but we only bought souvenirs there before leaving. Because there was enough. I really liked the rest, but the road is tiring - it takes 3 hours to go to the airport, although it is a comfortable bus, but far away. I recommend!! !
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• 4
This is perhaps the best hotel in Turkey on the Ulta All Inclusive system. Checked in perfectly, even earlier than the specified time. The room is well equipped, cleaning was every day. The mini bar was replenished. Sea view. The ticket had a standard number. But the peculiarity of the hotel is that everything but new goes to the side of the sea.
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This is perhaps the best hotel in Turkey on the Ulta All Inclusive system. Checked in perfectly, even earlier than the specified time. The room is well equipped, cleaning was every day. The mini bar was replenished. Sea view. The ticket had a standard number. But the peculiarity of the hotel is that everything but new goes to the side of the sea. The food is decent. Fish and meat are in abundance, vegetables and sweets with fruits in huge quantities. The beach is clean, there are many sunbeds, the beach is next to the hotel. Great vacation for little money.
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We went on the recommendation of the tour operator. They did not check in immediately, but they gave out bracelets immediately upon arrival, that is, you can already use the hotel services, but check-in after 14.00 and even later, the debt number was removed. The food, the assortment is varied, there are Turkish dishes very sharp, there are European ones.
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We went on the recommendation of the tour operator. They did not check in immediately, but they gave out bracelets immediately upon arrival, that is, you can already use the hotel services, but check-in after 14.00 and even later, the debt number was removed. The food, the assortment is varied, there are Turkish dishes very sharp, there are European ones. For fun, the children counted the number of dishes for breakfast - 186, not counting drinks. We decided to try something a little different, we won’t be able to try everything, on the second day the menu is different, and we calmed down on this. If someone needs to, even at night you can eat. People wrote that there is no good coffee - not true, Turkish coffee and others are made at the lobby bar, in other places there are machines. Overall food - excellent. Rest, the sea is not on the territory, all the same the second line, but 3 minutes walk, it's not so far. The beach has sun loungers, umbrellas and a sunshade. There were always enough sun loungers. On the beach there is a bar in which there is water, juices and other alcoholic and non-alcoholic drinks. From 12.00 to 16.00, both on the beach and near the pool, you can have a bite, in recent days I noticed that people had a bite to eat there so much that they didn’t go to the restaurant for lunch. And the water in the sea is just a miracle, transparent, warm, slightly turquoise in color. Near the buoys, the bottom is visible, but you can’t dive deep, they say 4-5 meters. The water is very salty. For small children or those who cannot swim, sleeves or a circle are obligatory, the depth starts very rapidly. But there is a way out, the pool is 1.5 deep and not so small as they wrote before, but you can go to the hotel website there are all sizes. The slides at the pool did not work often, on what basis they were turned on, I did not understand. The pool also has a bar and the bartender has never refused children colorful non-alcoholic cocktails, he understands Russian, as well as most of the staff. Animation, animators worked unobtrusively whether you want to participate in competitions or not, every day the competitions were different, there were prizes. There were not always enough sun loungers near the pool, because 1/3 was occupied by people, and 2/3 was occupied by towels. Probably not all Russians know that it is better to dry towels on the balcony, and not on a sun lounger, so I had to sit on sun loungers twice with other people's towels , which we carefully threw aside, well, let them not take the whole day from 7 in the morning and never fit.
In the evening, there is a rooftop bar, a view of the whole of Alanya, all the same, the 15th floor, while all the other houses are from 3 to 7 floors. And what is most interesting is that there are no mosquitoes, no flies just do. If it were not for the small territory on which there is no greenery and some other little things, you can safely put a rating of 10 out of 10. Have a nice holiday everyone
In the evening, there is a rooftop bar, a view of the whole of Alanya, all the same, the 15th floor, while all the other houses are from 3 to 7 floors. And what is most interesting is that there are no mosquitoes, no flies just do. If it were not for the small territory on which there is no greenery and some other little things, you can safely put a rating of 10 out of 10. Have a nice holiday everyone
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• 7
• traveled 5 years ago
We returned from this hotel today. He did not spoil the rest, but left an unpleasant aftertaste! They got us in right away, thanks for that! The children did not sleep all night, they urgently needed rest. The first impression is good. But, the floor is dirty and there were no shower accessories other than a shower cap, it's good that we had our own.
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We returned from this hotel today. He did not spoil the rest, but left an unpleasant aftertaste!
They got us in right away, thanks for that! The children did not sleep all night, they urgently needed rest. The first impression is good. But, the floor is dirty and there were no shower accessories other than a shower cap, it's good that we had our own. After that, for three days they didn’t clean the room at all, even though we pressed the cleaning button every time. Removed only when called the reception. The following days were cleaned every day, if it could be called cleaning. Linen and towels for 9 nights changed 1 time. In the last 2 days, 2 pairs of new, children's shoes have disappeared... only we and the maid were in the room. they don't even understand English, let alone Russian.
More on food. . .
At first glance, everything is fresh, tasty. But then they noticed that there are dishes from lunch, processed for dinner. Desserts suck, all the most delicious were sorted out at once, there were pies with different dyes and fatty cakes. There are very few Turkish sweets. There was enough fruit, except for strawberries. She was not every day and little. Juices are terrible, it is unrealistic to drink them. For breakfast, for 1 euro you could buy a delicious orange juice and that's it. Alcohol (wine, cocktails) cheap! You can drink water, cola, fanta. Coffee, naturally, instant Nescafe. Teas are normal. The waiters are disgusting, except for one nice person who always smiled sincerely and treated all guests with respect, not only Europeans. Russians are not favored there and this is striking, although they are there for the most part of the guests. One waitress was especially nasty, reminded me of the bespectacled teacher everyone hates. We once sat down at a dirty table, after someone. The husband asked to clean, she only cleaned half the table where he was sitting, with such a face as if she was asked to clean the toilet. For that, the Germans and tea, and coffee and beer, and what else do you want?
Another big minus that was very annoying - People were not allowed until dinner, everyone stood at the closed door and waited like poor relatives. Then they let everyone in like cattle, . unpleasant sensations! At the end of breakfast, lunch, dinner, they asked to leave or not... they didn’t ask! They waved their hands, like "Everyone, go away! ". It's terrible to see this in a 5 star hotel!
The beach is clean, there are umbrellas, sun loungers, tables, trash cans, but towels were given at the spa for a very expensive deposit, we basically bought new towels for this money.
If you need a pool, it's small compared to other hotels. The slide by the pool is closed. The animation is very weak. In the evening, the playground is dark, children play in the twilight. Elevators are something! Very slow, buggy. One time the janitor asked us to go out, with two children, because he urgently needed to wipe the mirror.
The balcony in our wing stank! It feels like they dumped waste in the trash cans below us.
There are a lot of pensioners, a little less family and few young people.
I do not recommend this hotel. Does not correspond to 5 stars for sure, max 4 stars with a stretch
They got us in right away, thanks for that! The children did not sleep all night, they urgently needed rest. The first impression is good. But, the floor is dirty and there were no shower accessories other than a shower cap, it's good that we had our own. After that, for three days they didn’t clean the room at all, even though we pressed the cleaning button every time. Removed only when called the reception. The following days were cleaned every day, if it could be called cleaning. Linen and towels for 9 nights changed 1 time. In the last 2 days, 2 pairs of new, children's shoes have disappeared... only we and the maid were in the room. they don't even understand English, let alone Russian.
More on food. . .
At first glance, everything is fresh, tasty. But then they noticed that there are dishes from lunch, processed for dinner. Desserts suck, all the most delicious were sorted out at once, there were pies with different dyes and fatty cakes. There are very few Turkish sweets. There was enough fruit, except for strawberries. She was not every day and little. Juices are terrible, it is unrealistic to drink them. For breakfast, for 1 euro you could buy a delicious orange juice and that's it. Alcohol (wine, cocktails) cheap! You can drink water, cola, fanta. Coffee, naturally, instant Nescafe. Teas are normal. The waiters are disgusting, except for one nice person who always smiled sincerely and treated all guests with respect, not only Europeans. Russians are not favored there and this is striking, although they are there for the most part of the guests. One waitress was especially nasty, reminded me of the bespectacled teacher everyone hates. We once sat down at a dirty table, after someone. The husband asked to clean, she only cleaned half the table where he was sitting, with such a face as if she was asked to clean the toilet. For that, the Germans and tea, and coffee and beer, and what else do you want?
Another big minus that was very annoying - People were not allowed until dinner, everyone stood at the closed door and waited like poor relatives. Then they let everyone in like cattle, . unpleasant sensations! At the end of breakfast, lunch, dinner, they asked to leave or not... they didn’t ask! They waved their hands, like "Everyone, go away! ". It's terrible to see this in a 5 star hotel!
The beach is clean, there are umbrellas, sun loungers, tables, trash cans, but towels were given at the spa for a very expensive deposit, we basically bought new towels for this money.
If you need a pool, it's small compared to other hotels. The slide by the pool is closed. The animation is very weak. In the evening, the playground is dark, children play in the twilight. Elevators are something! Very slow, buggy. One time the janitor asked us to go out, with two children, because he urgently needed to wipe the mirror.
The balcony in our wing stank! It feels like they dumped waste in the trash cans below us.
There are a lot of pensioners, a little less family and few young people.
I do not recommend this hotel. Does not correspond to 5 stars for sure, max 4 stars with a stretch
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