Плохой отель Bad hotel

Terrible hotel, please read to the end, the descriptions on the sites are not correct, far from ultra, far from 5, four with a stretch, believe the tourists, we are not prejudiced to many things, we tried to close our eyes, but when problems meet you every day, this is already a system. In general, in more detail:
We arrived on June 20, we were with friends, we were given two rooms, at the reception they gave $ 20 for two families asked for good rooms. The safe did not work in one of the rooms, the balcony door did not close in the other room, and in this hotel, if the balcony door is not closed, then the air conditioner cannot be turned on, in general, they came to the reception, they nodded their heads, wrote down the numbers and that’s it, waited for 3 hours so no one didn’t come, went to a meeting with the guide, explained the situation to him, and only after he explained everything at the reception, the staff began to move, in general, at the end of the day everything was fixed for us, but the first sediment was already there, given that they gave a tip at the entrance. And this is only the first day.
Of course, if you write for every day, then you will read a lot. Briefly for the whole holiday:

1. The staff is eerily lazy, there are absolutely not enough people, there is no Russian-speaking even at the reception, and until they serve tourists from Turkey and Europe, they won’t come to you.
2. Level 4 cuisine, and even then it’s in advance, everything is focused on fast food, french fries and nuggets, what you need for breakfast, chefs just spoil food, burnt mackerel is most memorable, there is very little choice, there was enough choice for alcohol at the level. Well, on the beach and in the pool there is the same fast food where it is, in principle, relevant. The staff pours the food himself, it is basically normal if there was a person behind each dish, and since this is not the case, get ready for huge queues.
3. The rooms are good, but the nuances have already been described above. 5* Slippers do not wait. Wifi in the room is good.
4. Room cleaning is basically normal, but one of the days we just forgot to clean it, although they gave a tip on the first day)
5. Do not expect animations for both adults and children! ) For 10 days there were two gestures from animation and then when Russia opened the border to Turkey.
6. If someone eats the promised gifts for a birthday, do not wait, they ran to the reception several times and the guide wrote zero reaction.
7. Bars did not always work on schedule, they wanted to close earlier.
8. Specify the conditions of departure, they do not inform at the reception, and then they charge 5 euros for each hour.
9. If you are placed on the upper floors, get ready to walk, because there is a huge problem with elevators, there are very few of them, not enough for tourists.
10. The spa services that are indicated in the description as free are nonsense, everything is paid, from the free they will offer only a sauna.
In Turkey, we have been many times in fives and fours, but I do not recommend this hotel.
Before the rest, we checked the reviews, everything was fine, but they were all for the pre-caronovirus time, it might have been good, but now, after a year of inactivity, the hotel turned on the economy mode, so I repeat DO NOT COME!! !