Many Lithuanians who stayed at the hotel complained of stomach aches, vomiting, and diarrhea. Because of this, I spent the night in the hospital with dropsy due to bacteria that I caught from alcohol, bad food, and poorly washed dishes.
I do not recommend this hotel. The level of service does not correspond to the declared 5 stars. The food is monotonous, not tasty, the quality of the food is low, many guests complained of poisoning.
We arrived at the hotel early in the morning, put on our wristbands right away, and were checked in by 11:00 a. m. The hotel grounds are green and compact, with everything you need for a relaxing stay.
Don't waste your time and money on this hotel!!! ! There can be no question of any 5 stars, maximum 3! Food-horror, beach-horror, no animation at all, not even music. No Ukrainian TV channels.
The hotel is bad, the food is bad, the staff is just awful, as if they are not there. The room was never cleaned in 10 nights. The bed and towels were never changed. The pillows were taken from those who checked out.
1. The hotel is well-maintained. 2. The room is clean, but they only clean it superficially; the sheets and towels weren't changed even once in 6 days. We had to get and bring water for the fridge ourselves.
On the positive side: we arrived at the hotel at 9 am, they immediately gave us bracelets and offered us to go for breakfast (although check-in is from 2 pm and breakfast was not included in the price of the ticket).
The trip partly justified the money spent. The flight in both directions was good, we took a long bus ride to and from the hotel. I would rate the price-quality ratio at 3.
We rested at the hotel in September, we chose it based on reviews. The hotel has a beautiful area, everything is beautiful and well-groomed. The Izha is tasty, but somewhat monotonous and by the end of the holiday we didn’t go there very much.
Hello! We stayed at the hotel from August 23rd to August 30th, 2025. The hotel is clean, the staff is polite and friendly. There were issues with room cleaning until we reported it to reception.