What was good:
The area is neat, close to ros, the rooms are cleaned regularly, the staff is nice, I liked the Hammam service, the pool is clean, the restaurant? the order is also OK, Friday and Saturday evening? s was pa? driven by grilled dishes. Mini bar in the room, water and juice were replenished regularly.
What did not like:
Room: -uncomfortably hard in bed? huh? man, think? lie down those
Food: Trying? go to lunch at different times, huh? Now the soup has been cold for 2 days in a row? s the same, she also stands? him and at dinner? s dish? . In the first days from elsewhere? vacationer? can you hear in us that there was a case of poisoning? , don't like it? it hasn't happened to them yet. It's hard to say what we poisoned, try to eat? m? s not much, but unfortunately. The food is similar every day except for weekend evenings. Fruit? was, huh? already d? l before? eater? banana of greed? and peach? tr? what, because they were loaded l? money Same situation with the morning bun? m, "who is first is more cunning". The hotel declares MEAL is Ultra everything? what's up iota, this type of meal means "UAI (Ultra All Inclusive) - "ultra everything? included? iota", "enhanced everything? iota? iota", it can be? i. e. free mini-bar in the room, free imported alcoholic beverages, longer bar working hours, but free alcoholic beverages were only local, cocktails from imported alcoholic beverages were for an additional fee. It wasn't either. Bars that serve cocktails don't have a menu, so everyone asks for what. The animation is weak compared to last year's visits to Turkey, but it's a matter of taste.
And a note, which is more suitable for vacationers and not a hotel? iuu Tr? what's wrong ros and respect for food. Loading full l? boxes with mountains, and if you don't like it, everything is left for disposal. Don't you? it is possible to take a little at a time and add l? What's your favorite dish? Very sorry? i? r? i. e. when food is thrown outside. Maybe a guest? iui is it worth hanging on to the food l? what? i? ads like "Let's respect food? Let's take as much as we can eat. " Or similar.
Have a good rest everyone.
There were no places on June 21, they settled for the night in the nearby Garden Hotel. All is well. Our soul is at peace. This is the initial experience we got. All liked it. No wonder we chose this hotel, watched the video, read the reviews. The service is good, at the reception they helped with any request. The room was cleaned well, the only thing under the beds was not washed, the child broke the glass and I moved the bed to collect fragments and there was dirt. They just wiped the surface and that's it. I didn’t like one more thing, but it depends on people, grubs were blown into the pool. And it all swam (( Otherwise, everything is fine, and the food, and the animation and the beach.
I was shocked by the disregard of the security service. In the evening, the phone was stolen, and when asked to look at the video, the registrars were told that the camera was not working. When checking in together, they give one key, the second for $ 5. Moreover, when you leave the room and take out the only key from the holder, everything stops working: sockets, air conditioning, TV, light... Alcohol is poison, acetone. I had to buy a normal one in the store. The pool water is tea. Two towels were stolen from the neighbors on the beach, they had to pay $ 40 for these two tattered rags when leaving. So, in general, think for yourself.
I read some reviews about the hotel and decided to write my own. If something is wrong - throw stones at me! )))
Settlement. We were all advised to take tickets with the expectation that we would be at the hotel as early as possible in order to "not lose a day", such as on the spot you can always agree with the staff on early check-in. Expectation and reality did not match. We were at the hotel at 9:30 am, we were checked in at 1:30 pm. The hotel is not offended, everything is according to the rules, they are not required to settle the people before. Even for $$$. We were with a child of 1.5 years old, we had to sit at the reception with him in our arms. Unpleasant. Despite the already late time, "off season", there were a lot of people, the famous tour operator "Tez Tour" sold more tours than there are rooms in the hotel, people came and some were settled with scandals in other hotels. We understood this - this is a common thing, in their words - everyone does it.
We paid 172K for 11 nights, !!! 172000r!! ! Of course, this can be considered from the outside - that we are suckers and sold it to us, but according to the tour operator, "sofa experts", paid reviews in VK - the hotel is just space ! ! We didn’t have time to choose, we decided to trust people - in vain. Let's be smarter. We were - 3 adults (me, wife, mother-in-law) and a child. We took ! ! two-room suite !! ! with separate rooms. But expectation and reality did not match. There are no such people in the hotel at all (as Elena from the reception confirmed to us). They said that all claims - to your agency, which took money from you. In essence, they are right.
Hotel Insula - 2 * - this is the edge, the level - the hotel "Don" in Voronezh. The difference is that there are no prostitutes on duty at the reception.
Our room - they call it a "family room", a room of 25 sq. m. , one large double bed, two-story bunk beds and a folding bed. We have a 1.5 year old child. They asked for a bed. The sufferer brought a dirty arena. He saw that we were indignant - and brought an old mattress into it, they said that the child should sleep in it. Reassured. May your children live and sleep like that!! ! And so that your children's children get this !! ! A day later they gave me a room with just 3 beds. To be honest, I did not expect that I would have to live in the same room with my mother-in-law. The view from the window was chicdos - on the road. Moreover, the road was not some village country road, along which a horse-drawn cart passes once an hour, it was an ordinary federal highway, with heavy round-the-clock movement of trucks. To the right, under the windows, were the garbage containers of the neighboring hotel. A little to the left is the treatment plant of our hotel. They decided not to turn on the air conditioner with a small child (although I turned it on - it worked, but did not cool, it was necessary to refuel it), they got used to the noise of the road for 11 days. There is nothing scary here.
Our room was cleaned several times in 11 days. If you don’t give $, then they simply won’t consider you a person, they probably think that we can clean up ourselves. Every time I had to remind about cleaning the room 2-3 times. A few more times to come up and ask for bottled water. With water, as I understand it, trouble. There are coolers in the hotel, but they are not bottled water at all, but ordinary water from a well. I drank. The child decided not to give. It is not known how often the filters are changed.
Food is not for everyone, for example, I don’t like the salad “yesterday’s pasta with mayonnaise”, of course you won’t stay hungry, but still - how can you feed people like that !! ! Like animals! ! How can you cook potatoes so that they are not tasty? To taste - like Rolton powder. There were very few fruits, mostly apples. Apples. Apples. Apples. Some watermelon. Apples. Grape. Apples. For fruit, we went to a nearby market. Local hucksters - they know from which hotel they constantly come to them for fruit)) Cakes... sweets - there were a lot of them, but for an amateur, some varieties were made from yesterday's bread. French fries are more or less edible with cheap ketchup - norms. Vegetables are cut like cattle, in large pieces. There was little meat. Mostly there was a chicken, and it felt like a chicken was dying a natural death. Sausages, sausage, ham with the taste of polyethylene.
For a child, there is nothing to eat at all. It's good that the child took porridge and mixture with them. But there was a blender in the dining room... the idea is certainly a good one, but if it were something to cook on it, it would be much better.
Alcohol - I associate it with non-freezing, when out of hopelessness you take the Kirghiz on the Moscow Ring Road, sprinkle it on the glass and it hurts your eyes - that's the same alcohol in a hotel, well, it's possible for an amateur.
All got sick. They vomited, the bottom vomited... Then they finished their treatment at home. It's good that the wife took a whole suitcase of medicines. I'm not saying that the hotel is to blame - no, they could get sick and pick up some kind of infection anywhere, so it probably coincided (((Of course, this slightly overshadowed our stay at sea.
Beach - sand, as requested, but such sand with stones, on which it is not pleasant to walk barefoot. In the sea, entry is generally disgusting. There are few sunbeds if you are a Jew and got up at 6, went to the beach and put your towel on a free sunbed - handsome! ! Those who get up a little later - without a sunbed.
WiFi is only available at the reception. It is not in the rooms. Not at all.
Now for the good:
1. Animation is really good. Guys are great. The hotel rests on you alone, you pull it out a little.
2. Pastries, buns, muffins are delicious.
3. Waiters - well done, the guys tried.
4. Daria from the reception kindly and promptly provided an electric kettle free of charge.
5. A teapot from a teapot is normal.
6. The sea is clean. The weather was very good.
7. Nobody says that there is a big shopping center nearby. Colins, LS wakiki, some other chain stores - you can buy clothes at a profit. Good quality shirts 400-800? , jeans 400-600? . I recommend to go. On the market - aliexpress, they sell cheap Ketai under the guise of Turkish textiles. At the expense of Turkish textiles, for example, do not buy bed linen right away, look like - look, prices can differ significantly.
8. Mikhail came up every day and invited me on an exciting trip to a neighboring village for a fur coat. Misha, hello dear!!
Well, in general, that's all.
If you are coming here together for 40K for a week, then well done! ! Just take more pills. And if you have small children, then look for something else.
The settlement went well. The rooms are all the same. The windows of the standards overlook the pool / sea or the neighboring hotel. What will fall - roulette. We lived in a room with windows overlooking a neighboring hotel, we really appreciated this view, firstly, there are few observers, and secondly, the sun in the room is only in the morning and there is shade in the afternoon. Those that overlook the pool - there is noise up to 23, plus you can see all the neighbors in the hotel, because. U-shaped hotel. Cleaning is mediocre, plumbing could have been better cleaned, but we were not going to find fault, but to enjoy our vacation.
Food - you certainly won’t stay hungry, there’s a lot of everything, it’s delicious, the chef eats every day with the guests.
The sea - the beach is wide, the dirt, as they wrote in the reviews, did not see such a terrible one. The sea, however, was not calm all 2 weeks, if we got there, if this is a feature of the region... The entry into the sea is disgusting. Pebbles are not small, as many write, there are different ones. There are stones both small and the size of a fist, and when the sea is worried, these large stones hit our legs... We escaped with aqua shoes, it was really dreary to go in without them... Swimming in the sea near the coast is not realistic, people sit on each other's heads... pushing . I have never seen such a number of people per square meter in the sea. You could calmly swim until 9, then a flea market. Despite the fact that these are people not only from our hotel, there is another hotel's beach nearby from the second line, it is more convenient to enter from the side of their beach.
The hotel staff is very friendly with each other, everyone is friendly to vacationers, the atmosphere is very warm.
The contingent of the hotel - sooo many children. Well, a lot of grandmothers in bathrobes (((....
Animation - I don’t understand such enthusiasm about animation and why they call themselves number 1 on the coast of Alanya... Usual Turkish animation. Nothing new and super interesting. Standard guest shows, Mister and Miss of the hotel with the same competitions, as on the entire coast... We did not see anything new... Bocha, water polo, step... this is in all hotels. The animation team are great fun guys. People who describe super animation here probably have nothing to compare with, they have never rested in strawberries, where animation teams consist of at least 20 people, have their own dresser, decorator and professional dance director, where every evening there is a new production show and non-visitors dance artists and animators. Therefore, do not expect to see something like this here, everything is like everywhere else.
What surprised me was the bingo evening. . . We love such evenings, we love to be gambling. But bingo is free! Ticket - $ 2... The first time I meet this. We rested in a hotel in Egypt, we didn’t pay for a bingo ticket...
Disco - thanks to disco music, I felt so 17 years younger, on the coast of Crimea, well, not in Turkey... Leningrad WWW, Natalie "Oh, my God, what a man"))), and I heard Natalie's entire repertoire, Hands up Baby mine, Aphrodite "Valera" and stuff like that....
The hotel is normal for our money, we go to rest, and not to look for flaws, but there is no desire to return a second time.
Who gave it 5 stars!?? ? So barely 3 pulls! Apparently because of the territory, which is simply large, and the only advantage is a huge swimming pool in the courtyard of the hotel! And that's it!
Immediately at the reception, we had the first unpleasant incident.
The fact is that a week before arrival, I contacted the hotel administrator Daria via WhatsApp, and asked my friends and I to settle in neighboring rooms and with a view of the sea (pool) if possible. The girl kindly replied that it was no problem, we need to send a photo of our vouchers. So I did! And when we crossed the threshold of the reception (about 11.30 a. m. ) and I asked the person at the counter (his name is Guven) if it was possible to accommodate us nearby, he began to yell at me so much that I was taken aback. He waved his arms and shouted that no one could book anything for me, because he decides everything (quote) "RECEPTION DIRECTOR" !! ! And that besides him, no one could promise me anything with numbers! I showed the correspondence and the number by which I contacted a week ago and the girl Daria promised that she would help, to which Guven told me that such a phone does not exist and I invented it all.
Our children began to cry, to which Guven began to shout at us and waved his arms so that we all dispersed around the hotel and did not interfere with his work, otherwise the cry of our children interferes with him, and when there are rooms, he will check us in! Our whole company was in shock! I tried again to call the same number that I called a week ago, but no one picked up the phone, and the call fell off, because the hotel had terrible Wi-Fi.
This circus continued for several more hours! I had a complete feeling that we were just being bullied. After 2 hours we were offered a room - an attic on the last 6th floor! We went into the attic, which did not get sunlight, there was one small balcony door, it was damp, humid and insanely stuffy! Then we were offered a tiny double room, although we paid for the ticket for three (2 adults and a child). And at 16 o'clock we were finally settled in a room, the windows and balcony of which overlooked the track. Every night I woke up at 2 o'clock from the noise of cars and trucks that rushed along the highway, and could not fall asleep until the morning! This is not a road, but a real Antalya-Alanya highway.
I have never seen such an attitude! A middle-aged woman also worked at the reception (unfortunately, I did not recognize her name), so she generally pretended that we did not exist! We asked her questions and she either turned away or talked to other tourists!
The hotel is not interested in tourists at all! They are chock-full!?!?!?! ? What was a mystery to me until our TezTour guide said that in Russia this hotel is sold for $ 350 with a 7-day flight per person. $ 200 pulls the plane, and $ 150 the hotel itself. Therefore, tourists always come here, because for such money this is a fairy tale! And what do you want for that kind of money?!? ! And we flew from Belarus and paid $ 2.000 for 2 adults + 1 child. Therefore, we expected at least a human attitude and normal food!
The hotel itself is very old! The scary furniture in the hotel resembles a scoop. There are tiles everywhere in the rooms, it is impossible to walk barefoot - it is very cold, especially for children!
Food! Just waste! Very scarce and small! Everything is ground and served with different sauces for about 3 days (apparently, until they eat it anyway). For example, chicken rolls, which were served for lunch, I met in the CHILDREN'S MENU the next day for dinner! Turkey is famous for sweets, even there were catastrophically few of them and they were tasteless! Well, about the stewed carrots and onions, as an independent dish, I will not say anything.
To eat at least something, you need to stand in a huge queue for about 40 minutes! And even if you stand alone in line and want to take a portion for your other half, then they simply won’t let you! I had to go to all sorts of tricks to at least eat something! And when the dining room opened, the food was completely unprepared, the chef began to fry the first batch of meat right in front of the first tourist. Usually, chefs start cooking hot food an hour before lunch / dinner, which then lies in a baking sheet so that it is hot, and then they continue to fry further so that people come up, take food and go to eat! But not here! Everyone must stand for 40 minutes for a piece of a small cutlet, it is not clear what it is made of.
Animation! Children's animation during the day PAID! We were shocked! More precisely, paid crafts (for example, they draw with colored sand, draw on T-shirts, etc. ) and they cost $ 7-10. And in the evening, they sell cotton candy and popcorn for $ 2 at the animation.
This hotel makes money on everything!
The beach is dirty and unkempt, the sun loungers are old. The location of the beach is very strange, you need to walk decently to the sea. Apparently it is difficult for them to move stationary umbrellas closer to the sea!
Everywhere in the hotel, in the canteen, at the TezTour guide, at the reception, I heard people complaining and wanting to move!
We moved from this hotel on the third day! In Kemer in the hotel Kemer Dream, I recommend!! ! Despite the fact that it is 4 stars, everything was a hundred times better than in this Insula.
And we started a normal full vacation!
So my sincere advice is:
if you don’t want the staff to be rude to you, so that you eat dubious food (and drink alcohol diluted with water at best), live in an old hotel and try to make money on you every minute - choose a hotel carefully! And once again I was convinced that not all rave reviews are always true!
If anyone has any questions or want to clarify something, I am open to communication and can confirm every word, write to rewa05@mail. ru