Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
4.0
I never wrote reviews, and, to be honest, I always laughed at the negative ones, I thought that people were too picky. I consider myself super picky. But, apparently, the time has come for me to write a negative review.
I rested at the Sultan Keykubat Hotel in July 2017, my mother and my two daughters, 3 years old and 1 year old.
We were supposed to be settled in a large room, but as it turned out, there were no rooms, and we were settled in a neighboring hotel in 2 small rooms. They promised to settle in a large room the next day, but they forgot about it safely. I asked several times, but there were no rooms for us. Although newly arrived tourists were settled and places were found for them. Because we are not 2 families but one, we had to sit mostly in one small room. We only washed and slept in different ones. No one knew anything about the crib, which they allegedly provide for free for children under 6 years old, they did not provide us. High chair provided 1 for all children. And it wasn't just my kids. In general, the rule was that whoever had time, he sat down. The chair was in a terrible state, very dusty, covered in cobwebs. No one bothered to wash it, I had to scrub it with wet wipes. Cleaned it up as best as I could.
KITCHEN. THIS IS THE MOST HORRIBLE PART OF OUR HOLIDAY!!! ! Breakfast from 7.30 to 9.00, Lunch from 12.30 to 14.00, Dinner from 19.00 to 21.00. First, there was not much to eat. Every day is the same. No porridge, peppered soups. Children have absolutely nothing to give. The eldest daughter ate only an egg for breakfast, bread and fruit. The youngest didn't eat at all. You still need to feed something. And I asked them to pour milk for each of them. So one of the chefs DID NOT WANT TO POUR CHILDREN WITH MILK!! ! I was just in shock. Milk costs a penny, for the entire time of our holiday, according to my calculations, we drank milk for 10-15 liras. 160 - 200 rubles for all time!!! ! He walked and said "Shot yuk". What does no milk mean? How can you be such a goon, feel sorry for the children of milk? Moreover, they shout on every corner that they love children !! ! And I, apparently, had to run around the city with two strollers, and look for milk for children. Moreover, we paid half the cost for the eldest, but in fact we did not receive any beds or meals for her.
Next time there is nothing for the children to eat and such long breaks between meals, I started taking some fruits and dried fruits for the children to eat on the beach. We literally took 200 grams each. So again, like a kite, he circled around us, God forbid, we would take something. Moreover, we ate very little. My mother and I weigh less than 50 kg each, we didn’t have the task of overeating ourselves and gaining 5 kg each, so that later we didn’t have to sweat in the gym. On the contrary, they even wanted to lose weight in order to return slim and tanned. For breakfast, for example, I took only 2 pieces of cheese with honey and coffee with milk. So, back to fruit. Children, on the other hand, cannot endure 5.7 hours without food. There is no food on the beach. Accordingly, of course, I took the children a little with me, he again, like a Cerberus, sat guarding the fruits, set the waiters like dogs to see if we were taking something, and the rest too.
And every time HE spoiled the MOOD for us. For example, once I stand in line to collect water in a bottle. The youngest daughter is in her arms. There are 2 people in front of me. The girl also filled the bottle with water. Then a man. He let me go ahead. I stand to collect water, another man came up. So this cook came up and told me to let these men behind me go ahead. Why should I suddenly miss them? Yes, they didn't ask. Everyone stood still. I’m standing on my hands with a 9kg child, I’m also collecting water, so I also had to let through 2 times more men than me, who are standing with their hands in their trousers. I don't know what problem this chef has. Maybe he is a misogynist, a detonator, maybe some woman offended him, or he has other psychological problems. But with such an attitude towards people, especially women and children, you need to work not in the resort area, but in a morgue or concentration camp. HE RUINED OUR HOLIDAY!!! ! I did not want to go to eat, I felt like some kind of beggar.
Although everyone served 3-4 plates there, especially men, they ate a lot. There to approach something to say the gut is thin. But we can, we won’t give in the face. I don't know his name, because he does not wear a badge. And I just didn't feel comfortable walking up and talking to him. But he is tall, bald, wears a white polo and a black apron. You will recognize him immediately.
I wanted to say a huge thank you to other kitchen workers Ramazan, Nadir and the second chef, his name could not be found out. They, in spite of that redneck, gave us milk. And they were kind to our children. Without them, we would be IN TOTAL HELL. I wish them long life, health, prosperity and all the very best.
We didn't drink alcohol at all. Haven't been to a late dinner before, didn't eat much, and feel sorry for some fruit and milk for the kids, I think it's INHUMAN!! ! And for a 3-year-old daughter, I paid half the price, and I could not only demand milk, but also cereals and soups that are normal for a child !!!!
At first, I treated normally, tried to clean up after the children, eat up what they didn’t eat, but after such an attitude, I myself wanted to stain all their tablecloths, break the dishes and get rude to the staff.
It was only on our last day that this man (or maybe a non-human) did not spoil our lives for us, apparently, he realized that we were just women with children.
I also wanted to note that cats walk around the hotel and waiters, cooks, touch this cat while eating, which I consider unacceptable. You can call me paranoid, but with children this does not happen superfluous. How can you touch a cat, take it in your arms, and then put food on it, or touch dishes? Just the same one who took up arms against us with the children for something and sat with a cat in his arms. Yes, it would be better if he treats children like a human being.
The light in the toilet in the hall is turned on by a motion sensor. And he, apparently, is specially tuned so that he does not sit for a long time, the light is on only if you are in a standing position, I am 162 cm tall, I still had to raise my hand up to turn on the light. It burns for 3 seconds. Accordingly, you do all your business in the dark, and the children also had to be planted in the dark. Just some disrespect. It takes 5 minutes to set up this sensor.
THERE IS NO ANIMATION!!!
NO PLAYGROUND as stated in the description of the hotel.
The beach is close, everything seemed to be fine, sunbeds, umbrellas are free, but on the 1st day a bar worker came and suddenly kicked out 3 young couples who were on the 1st line, announced to them that the 1st line of sunbeds was for a fee. 5lir. They did not make noise, did not drink, behaved very decently. Moreover, all the other people also lay without paying a penny. He didn't say a word to them. As I understand it, he just cleared a place for his customers who will buy drinks from him and have the right to lie for free. DO WHAT YOU WANT!! ! He wants to, he will kick him out, he wants to, he will not kick him out. It's very frustrating to watch all this.
Our building was cleaned very badly, I don’t think that cleaning in Sultan Keykubate differed from cleaning in our building, as far as I talked with other vacationers. They only washed the floors, for 10 days they never wiped the plumbing, windows, did not wipe the dust. They just added toilet paper and swept the floor with a dirty mop. To add liquid soap, I had to leave the liquid soap tray open. If you wipe any surface in the room with toilet paper, be it the floor or the table, THE PAPER TURNS BLACK!!! . For 10 days never changed the bed and towels. Although they already really needed to be replaced. There was still an unpleasant moment, we bought fruits at the market, put them on the table in an open bag so that they would not burst, so the cleaning lady immediately called the kitchen worker to check if we had taken it from their breakfasts or dinners. It seems to me that when you rent a hotel, you should not feel like you are in a prison with personal belongings being searched.
For the sake of justice, I will say that there were pluses of this hotel, but they consisted mainly only in the location. Close to the beach. The beach is sand, with pebbles and stones. The width of entry into the sea is 30 meters. On both sides, large waves, where it is not possible to swim, are blown away by a wave. And it hurts a lot to hit them. And slippery. In these 30 meters, everyone is floundering.
Another plus is that the fortress is a 20-30 minute walk. It's interesting to climb there. At the foot of the fortress there is a bay where there are never waves, a pebble beach, a very good place. There are a lot of people there. Mostly Turks.
In the same place in the center of the city there is a large playground for children with swings, slides, various climbing frames. My eldest daughter really enjoyed it. There is also an embankment with different ships, you can choose an excursion or just take a walk with the children. From there, the "engine" leaves - a car with two trailers, made like a train. True, we sat on it near the hotel at a stop near the restaurant. He doesn’t have a special schedule, they go as they want. They start at about 18.00, we sat down near the hotel at 19.30. We reached the embankment, walked there for 20 minutes and left on the next one at 20.20. were at the hotel at 20.35. But again, be careful. Walk for 20 minutes, that might mean walk for 15 minutes. They can leave earlier, as we had, they barely stopped, and be sure to keep your tickets until the end of the trip. It costs 7.5 lira. There is nothing special about this train. There is nothing to watch. But the kids love it.
In the same place in the center near the monument in the evening there are different performances, you can go with the children to see it, not always, of course, but a couple of times we got there.
In general, it would be necessary to hang a sign "DO NOT COME WITH CHILDREN, KILL!!! "
At 15, we rested with our eldest daughter in Kemer. She was 11 months old. At the Rose 3* hotel. We really enjoyed. Food at least eat, only there were 4 types of soup. Animation almost around the clock, food on the beach. For the same money a great hotel, not cleaned, of course, the same way. But I think it's the same everywhere. But the attitude is great. The chef himself came up and asked if we could cook something or crush it with a blender. Chicken, fish were every day, no soy. As we saw that the child and I immediately settled in the best room in terms of location. There are 3 or 4 high chairs Ikeevsk clean. I highly recommend checking out this hotel.
I rested at the Sultan Keykubat Hotel in July 2017, my mother and my two daughters, 3 years old and 1 year old.
We were supposed to be settled in a large room, but as it turned out, there were no rooms, and we were settled in a neighboring hotel in 2 small rooms. They promised to settle in a large room the next day, but they forgot about it safely. I asked several times, but there were no rooms for us. Although newly arrived tourists were settled and places were found for them. Because we are not 2 families but one, we had to sit mostly in one small room. We only washed and slept in different ones. No one knew anything about the crib, which they allegedly provide for free for children under 6 years old, they did not provide us. High chair provided 1 for all children. And it wasn't just my kids. In general, the rule was that whoever had time, he sat down. The chair was in a terrible state, very dusty, covered in cobwebs. No one bothered to wash it, I had to scrub it with wet wipes. Cleaned it up as best as I could.
KITCHEN. THIS IS THE MOST HORRIBLE PART OF OUR HOLIDAY!!! ! Breakfast from 7.30 to 9.00, Lunch from 12.30 to 14.00, Dinner from 19.00 to 21.00. First, there was not much to eat. Every day is the same. No porridge, peppered soups. Children have absolutely nothing to give. The eldest daughter ate only an egg for breakfast, bread and fruit. The youngest didn't eat at all. You still need to feed something. And I asked them to pour milk for each of them. So one of the chefs DID NOT WANT TO POUR CHILDREN WITH MILK!! ! I was just in shock. Milk costs a penny, for the entire time of our holiday, according to my calculations, we drank milk for 10-15 liras. 160 - 200 rubles for all time!!! ! He walked and said "Shot yuk". What does no milk mean? How can you be such a goon, feel sorry for the children of milk? Moreover, they shout on every corner that they love children !! ! And I, apparently, had to run around the city with two strollers, and look for milk for children. Moreover, we paid half the cost for the eldest, but in fact we did not receive any beds or meals for her.
Next time there is nothing for the children to eat and such long breaks between meals, I started taking some fruits and dried fruits for the children to eat on the beach. We literally took 200 grams each. So again, like a kite, he circled around us, God forbid, we would take something. Moreover, we ate very little. My mother and I weigh less than 50 kg each, we didn’t have the task of overeating ourselves and gaining 5 kg each, so that later we didn’t have to sweat in the gym. On the contrary, they even wanted to lose weight in order to return slim and tanned. For breakfast, for example, I took only 2 pieces of cheese with honey and coffee with milk. So, back to fruit. Children, on the other hand, cannot endure 5.7 hours without food. There is no food on the beach. Accordingly, of course, I took the children a little with me, he again, like a Cerberus, sat guarding the fruits, set the waiters like dogs to see if we were taking something, and the rest too.
And every time HE spoiled the MOOD for us. For example, once I stand in line to collect water in a bottle. The youngest daughter is in her arms. There are 2 people in front of me. The girl also filled the bottle with water. Then a man. He let me go ahead. I stand to collect water, another man came up. So this cook came up and told me to let these men behind me go ahead. Why should I suddenly miss them? Yes, they didn't ask. Everyone stood still. I’m standing on my hands with a 9kg child, I’m also collecting water, so I also had to let through 2 times more men than me, who are standing with their hands in their trousers. I don't know what problem this chef has. Maybe he is a misogynist, a detonator, maybe some woman offended him, or he has other psychological problems. But with such an attitude towards people, especially women and children, you need to work not in the resort area, but in a morgue or concentration camp. HE RUINED OUR HOLIDAY!!! ! I did not want to go to eat, I felt like some kind of beggar.
Although everyone served 3-4 plates there, especially men, they ate a lot. There to approach something to say the gut is thin. But we can, we won’t give in the face. I don't know his name, because he does not wear a badge. And I just didn't feel comfortable walking up and talking to him. But he is tall, bald, wears a white polo and a black apron. You will recognize him immediately.
I wanted to say a huge thank you to other kitchen workers Ramazan, Nadir and the second chef, his name could not be found out. They, in spite of that redneck, gave us milk. And they were kind to our children. Without them, we would be IN TOTAL HELL. I wish them long life, health, prosperity and all the very best.
We didn't drink alcohol at all. Haven't been to a late dinner before, didn't eat much, and feel sorry for some fruit and milk for the kids, I think it's INHUMAN!! ! And for a 3-year-old daughter, I paid half the price, and I could not only demand milk, but also cereals and soups that are normal for a child !!!!
At first, I treated normally, tried to clean up after the children, eat up what they didn’t eat, but after such an attitude, I myself wanted to stain all their tablecloths, break the dishes and get rude to the staff.
It was only on our last day that this man (or maybe a non-human) did not spoil our lives for us, apparently, he realized that we were just women with children.
I also wanted to note that cats walk around the hotel and waiters, cooks, touch this cat while eating, which I consider unacceptable. You can call me paranoid, but with children this does not happen superfluous. How can you touch a cat, take it in your arms, and then put food on it, or touch dishes? Just the same one who took up arms against us with the children for something and sat with a cat in his arms. Yes, it would be better if he treats children like a human being.
The light in the toilet in the hall is turned on by a motion sensor. And he, apparently, is specially tuned so that he does not sit for a long time, the light is on only if you are in a standing position, I am 162 cm tall, I still had to raise my hand up to turn on the light. It burns for 3 seconds. Accordingly, you do all your business in the dark, and the children also had to be planted in the dark. Just some disrespect. It takes 5 minutes to set up this sensor.
THERE IS NO ANIMATION!!!
NO PLAYGROUND as stated in the description of the hotel.
The beach is close, everything seemed to be fine, sunbeds, umbrellas are free, but on the 1st day a bar worker came and suddenly kicked out 3 young couples who were on the 1st line, announced to them that the 1st line of sunbeds was for a fee. 5lir. They did not make noise, did not drink, behaved very decently. Moreover, all the other people also lay without paying a penny. He didn't say a word to them. As I understand it, he just cleared a place for his customers who will buy drinks from him and have the right to lie for free. DO WHAT YOU WANT!! ! He wants to, he will kick him out, he wants to, he will not kick him out. It's very frustrating to watch all this.
Our building was cleaned very badly, I don’t think that cleaning in Sultan Keykubate differed from cleaning in our building, as far as I talked with other vacationers. They only washed the floors, for 10 days they never wiped the plumbing, windows, did not wipe the dust. They just added toilet paper and swept the floor with a dirty mop. To add liquid soap, I had to leave the liquid soap tray open. If you wipe any surface in the room with toilet paper, be it the floor or the table, THE PAPER TURNS BLACK!!! . For 10 days never changed the bed and towels. Although they already really needed to be replaced. There was still an unpleasant moment, we bought fruits at the market, put them on the table in an open bag so that they would not burst, so the cleaning lady immediately called the kitchen worker to check if we had taken it from their breakfasts or dinners. It seems to me that when you rent a hotel, you should not feel like you are in a prison with personal belongings being searched.
For the sake of justice, I will say that there were pluses of this hotel, but they consisted mainly only in the location. Close to the beach. The beach is sand, with pebbles and stones. The width of entry into the sea is 30 meters. On both sides, large waves, where it is not possible to swim, are blown away by a wave. And it hurts a lot to hit them. And slippery. In these 30 meters, everyone is floundering.
Another plus is that the fortress is a 20-30 minute walk. It's interesting to climb there. At the foot of the fortress there is a bay where there are never waves, a pebble beach, a very good place. There are a lot of people there. Mostly Turks.
In the same place in the center of the city there is a large playground for children with swings, slides, various climbing frames. My eldest daughter really enjoyed it. There is also an embankment with different ships, you can choose an excursion or just take a walk with the children. From there, the "engine" leaves - a car with two trailers, made like a train. True, we sat on it near the hotel at a stop near the restaurant. He doesn’t have a special schedule, they go as they want. They start at about 18.00, we sat down near the hotel at 19.30. We reached the embankment, walked there for 20 minutes and left on the next one at 20.20. were at the hotel at 20.35. But again, be careful. Walk for 20 minutes, that might mean walk for 15 minutes. They can leave earlier, as we had, they barely stopped, and be sure to keep your tickets until the end of the trip. It costs 7.5 lira. There is nothing special about this train. There is nothing to watch. But the kids love it.
In the same place in the center near the monument in the evening there are different performances, you can go with the children to see it, not always, of course, but a couple of times we got there.
In general, it would be necessary to hang a sign "DO NOT COME WITH CHILDREN, KILL!!! "
At 15, we rested with our eldest daughter in Kemer. She was 11 months old. At the Rose 3* hotel. We really enjoyed. Food at least eat, only there were 4 types of soup. Animation almost around the clock, food on the beach. For the same money a great hotel, not cleaned, of course, the same way. But I think it's the same everywhere. But the attitude is great. The chef himself came up and asked if we could cook something or crush it with a blender. Chicken, fish were every day, no soy. As we saw that the child and I immediately settled in the best room in terms of location. There are 3 or 4 high chairs Ikeevsk clean. I highly recommend checking out this hotel.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Great hotel, great location
- Normal hotel, good 2-room suite, but not cleaned at all
- Worst vacation ever with kids. Couldn't be worse!!!
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