Honestly... for the money, 5 stars - you can’t call it! There was dirt in the room, the dust was not wiped at all! Towels and bathrobes were barely asked at the reception, the mini-bar was not replenished, I had to demand water in the room, the poor child was dying of thirst , we gave him our water and brought it from the bar and the minimarket! It’s impossible to iron things, you have to give them a day and you pay $ 2 for it! I’m already silent about gels and shampoos.
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Honestly... for the money, 5 stars - you can’t call it! There was dirt in the room, the dust was not wiped at all! Towels and bathrobes were barely asked at the reception, the mini-bar was not replenished, I had to demand water in the room, the poor child was dying of thirst , we gave him our water and brought it from the bar and the minimarket! It’s impossible to iron things, you have to give them a day and you pay $ 2 for it! I’m already silent about gels and shampoos... they weren’t in the room at all, they told the guide -USEless. We went to the minimarket and bought everything! We noticed that they hover around their Turks, but they don’t approach foreigners at all and do nothing! The only thing that left a pleasant memory was a trip to the house of the Holy Virgin Mary!
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• 10
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• traveled 7 years ago
The first impression of the hotel was mixed. We arrived at 11 am, not getting enough sleep after an overnight flight. The first thing I want to say is that without even the slightest knowledge of English there is nothing to do there. Nobody at the reception spoke English. We got into the room at about an hour.
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The first impression of the hotel was mixed. We arrived at 11 am, not getting enough sleep after an overnight flight. The first thing I want to say is that without even the slightest knowledge of English there is nothing to do there. Nobody at the reception spoke English. We got into the room at about an hour. Of course, the rooms are beautiful: 2 double beds are very comfortable and soft, a sofa that unfolds, a hairdryer, soap accessories, slippers, we didn’t have bathrobes, a safe, a jacuzzi, everything is perfectly cleaned and prepared. Sea: it is certainly not for those who like to swim, very shallow and unpleasant algae and pebbles. Also, lonely young people and girls should not go there: there are only children around, screaming, crying. The staff is very friendly and educated. Always help, prompt, advise. The minibar was replenished every day, cleaning was done on request. The occupancy of the hotel was high, so I had to borrow in the morning, not everyone had enough. Breakfast is monotonous, but for breakfast there was orange fresh juice, which pleased me, delicious milk: boiled and cold, various cereals, muesli, cookies, lunch and dinner surprised me with delicious meat, various fruits. The animators are all funny guys, very friendly. In general, I really fell in love with Amara during these 10 days and will advise friends and acquaintances
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• 9
Arriving at the hotel, at first sight I liked almost everything: a small area, good pools, very close to the sea. The hotel is "young", it has only been open for 3 seasons and it was strange to get problems with a stack in the shower, a wobbly sink and a broken wardrobe, but if this was fixed on the first call to the reception, I would not say a word, but I had to go to reception, to the guide, and only after 2-3 trips did the master come.
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Arriving at the hotel, at first sight I liked almost everything: a small area, good pools, very close to the sea. The hotel is "young", it has only been open for 3 seasons and it was strange to get problems with a stack in the shower, a wobbly sink and a broken wardrobe, but if this was fixed on the first call to the reception, I would not say a word, but I had to go to reception, to the guide, and only after 2-3 trips did the master come. Cleaning at the hotel is DISGUSTING: under the bed there were bottle caps (of the previous tenants), DUST was so much that it was under the bed, and above the bed, and on the TV, and on the shelves. The floors were washed with a "snake" and only aisles, no corners. Only vacuumed under the beds after contacting the person who supervised cleaning at the hotel level. And the dust still remained, albeit not in such quantity. The cleaning lady took the bathrobes and bedspreads, and in order to bring them back, I had to go to the reception desk and the guide for 4 days: they wrote everything down, but the situation did not change. As a result, they brought us bathrobes, but no bedspreads.
The apogee of everything was this: we were called to the guide for a conversation. The guide provided a photo of our suitcase, which was CLOSED IN THE ROOM and in the suitcase there were cans of beer from his free mini-bar, which was paid for and replenished once a day. There were also photos of towels lying not in the bathroom, but in the hotel closet, and also photos of cans of Pepsi, Mirinda, standing on the safe in the closet and which we don’t drink and just make up. Because if there are more than 2 cans in the refrigerator, it stops cooling. Those. it turns out that the cleaning lady, who every morning smiled and took a tip, OPENED THE SUITCASE AND CLIMBED IT + CLIMBED THE CABINET AND CLOTHES! And this is in a 5* hotel! You are not in the room, and someone is rummaging around in your personal belongings. This is the order of the hotel management, is it her personal whim? What's this?
If I had been asked to show my suitcase during check-out, I would have reacted with understanding, but when it’s like that, they dig through the suitcase when you are not? ! And then they call you to the guide and scold you like a girl - sorry, it's an abomination. And accountable for what? Because there are cans of drinks on the safe? Because the towels are in the closet? Because the cleaner found the cans in your personal suitcase??
The event ruined the rest of the holiday. We returned a week ago, but the sediment still remains. And a state of shock too.
And so, it is worth noting the variety of food, but there is not always something for a child to choose, because soups are often salty and peppery. The same goes for meat and vegetables. Broccoli and cauliflower are available at the children's buffet. Also in the kids buffet are fries and nuggets that my 2 year old doesn't eat.
Very nice girls playing live music. Good animators. Smiling waiters. Great aerobics and water aerobics. There is a lot of food, you can find something for yourself, but it gets boring after 5 days already. For 2 weeks there was never seafood, but the fish was always different. Cutlery and plates are often poorly washed, you have to look for clean ones. But all the + and - of the hotel just pale in comparison to the incident with the cleaning lady! When I asked the guide what right she had to open the suitcase, he left the answer! And he began to say that the suitcase fell, opened and other unrealistic nonsense. But how could a closed suitcase open with all the zippers? ! By the way, we had 3 suitcases in the room and all 3 were searched. In addition, it was clear that the things in the closet were also searched and did not lie the way they were put. And also, the guide said that the hotel management is not responsible for the loss of things, because there is a free safe for this. Those. You are not protected by anything or anyone in the hotel. Nothing can be left in the room, because the hotel is not responsible for the actions of its staff.
No one warned that things might be searched: suitcases, wardrobes. Nobody talked about it!
And for what to pay such money? By the way, our vacation cost $3.600 and $3.400, taking into account the agency's discount.
I would also like to mention the fact that my friend had a birthday during our holiday. And the hotel did not congratulate in any way! No fruit in the room, no wine, no cake!! ! And that, again, is 5 stars.
The apogee of everything was this: we were called to the guide for a conversation. The guide provided a photo of our suitcase, which was CLOSED IN THE ROOM and in the suitcase there were cans of beer from his free mini-bar, which was paid for and replenished once a day. There were also photos of towels lying not in the bathroom, but in the hotel closet, and also photos of cans of Pepsi, Mirinda, standing on the safe in the closet and which we don’t drink and just make up. Because if there are more than 2 cans in the refrigerator, it stops cooling. Those. it turns out that the cleaning lady, who every morning smiled and took a tip, OPENED THE SUITCASE AND CLIMBED IT + CLIMBED THE CABINET AND CLOTHES! And this is in a 5* hotel! You are not in the room, and someone is rummaging around in your personal belongings. This is the order of the hotel management, is it her personal whim? What's this?
If I had been asked to show my suitcase during check-out, I would have reacted with understanding, but when it’s like that, they dig through the suitcase when you are not? ! And then they call you to the guide and scold you like a girl - sorry, it's an abomination. And accountable for what? Because there are cans of drinks on the safe? Because the towels are in the closet? Because the cleaner found the cans in your personal suitcase??
The event ruined the rest of the holiday. We returned a week ago, but the sediment still remains. And a state of shock too.
And so, it is worth noting the variety of food, but there is not always something for a child to choose, because soups are often salty and peppery. The same goes for meat and vegetables. Broccoli and cauliflower are available at the children's buffet. Also in the kids buffet are fries and nuggets that my 2 year old doesn't eat.
Very nice girls playing live music. Good animators. Smiling waiters. Great aerobics and water aerobics. There is a lot of food, you can find something for yourself, but it gets boring after 5 days already. For 2 weeks there was never seafood, but the fish was always different. Cutlery and plates are often poorly washed, you have to look for clean ones. But all the + and - of the hotel just pale in comparison to the incident with the cleaning lady! When I asked the guide what right she had to open the suitcase, he left the answer! And he began to say that the suitcase fell, opened and other unrealistic nonsense. But how could a closed suitcase open with all the zippers? ! By the way, we had 3 suitcases in the room and all 3 were searched. In addition, it was clear that the things in the closet were also searched and did not lie the way they were put. And also, the guide said that the hotel management is not responsible for the loss of things, because there is a free safe for this. Those. You are not protected by anything or anyone in the hotel. Nothing can be left in the room, because the hotel is not responsible for the actions of its staff.
No one warned that things might be searched: suitcases, wardrobes. Nobody talked about it!
And for what to pay such money? By the way, our vacation cost $3.600 and $3.400, taking into account the agency's discount.
I would also like to mention the fact that my friend had a birthday during our holiday. And the hotel did not congratulate in any way! No fruit in the room, no wine, no cake!! ! And that, again, is 5 stars.
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• 4
Amara Sealight Elite Hotel 5* - Kusadasi, Turkey SOS ! ATTENTION ! it's not AMARA, it's fake! Such a famous hotel chain cannot be such a trash can. I rest here with my family from 07/04/2017 to 07/18/2017. Patience is over to look at what is happening here (( Here is the laziest staff I have seen. By the way, I have been resting in Turkey for 10 years in different hotels.
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Amara Sealight Elite Hotel 5* - Kusadasi, Turkey SOS ! ATTENTION ! it's not AMARA, it's fake! Such a famous hotel chain cannot be such a trash can. I rest here with my family from 07/04/2017 to 07/18/2017. Patience is over to look at what is happening here (( Here is the laziest staff I have seen. By the way, I have been resting in Turkey for 10 years in different hotels. This review will not have good words about this Amara Sealight Elite hotel, though they definitely exist! I want to reach out to the administration so that they pay attention to the dirt that I have been observing here for two weeks! These are dirty floors, and everywhere, both in the hotel lobby, in the corridors, and in the rooms. These are dirty tables, also everywhere , these are dirty glasses and mirrors. These are cigarette butts that rot in the grass near the pools on which small children crawl. And this can be continued indefinitely. Not a hotel, but a complete garbage dump (((
The staff that works here are not up to the task.
And buy washing vacuum cleaners, the tiles in the halls should shine and shine from cleanliness (your beautiful hotel should be reflected in it), and not be matte from dirt. The carpet on the floors was never vacuumed during our arrival (AMARA hotel chain no longer exists for me (((
The staff that works here are not up to the task.
And buy washing vacuum cleaners, the tiles in the halls should shine and shine from cleanliness (your beautiful hotel should be reflected in it), and not be matte from dirt. The carpet on the floors was never vacuumed during our arrival (AMARA hotel chain no longer exists for me (((
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• 11
Good day! We rested in Amara Sealight Elite in July 2017. The hotel was chosen quickly, time was running out. The reviews were only good. Therefore, we put a fly in the ointment in a barrel of honey. The hotel causes a double feeling: everything seems to be fine, but not completely. The building itself is very large! The room is chic (in my opinion), large, with a balcony and a sea view.
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Good day! We rested in Amara Sealight Elite in July 2017. The hotel was chosen quickly, time was running out. The reviews were only good.
Therefore, we put a fly in the ointment in a barrel of honey. The hotel causes a double feeling: everything seems to be fine, but not completely. The building itself is very large! The room is chic (in my opinion), large, with a balcony and a sea view. Capsule coffee machine, minibar, kettle, large bathroom with jacuzzi, toilet and shower with doors and partitions. There is a lot of variety of food (we had enough). I can't say anything about alcohol, I didn't drink it. Now cons: VERY small area! We already wrote about the beach, the sea is shallow, I didn’t get a buzz from swimming, for that it’s very cool for children))) The main disadvantage is cleaning the territory and lazy staff (((they are in no hurry to clean, in the morning the cleaners go to work already tired. Garbage is lying around everywhere ( we also see garbage from dinner at breakfast. The floors in bars and restaurants are constantly streaked. Dirt is smeared on the tiles with a mop. We didn’t see a single washing vacuum cleaner or just a vacuum cleaner during the entire vacation.
Therefore, we put a fly in the ointment in a barrel of honey. The hotel causes a double feeling: everything seems to be fine, but not completely. The building itself is very large! The room is chic (in my opinion), large, with a balcony and a sea view. Capsule coffee machine, minibar, kettle, large bathroom with jacuzzi, toilet and shower with doors and partitions. There is a lot of variety of food (we had enough). I can't say anything about alcohol, I didn't drink it. Now cons: VERY small area! We already wrote about the beach, the sea is shallow, I didn’t get a buzz from swimming, for that it’s very cool for children))) The main disadvantage is cleaning the territory and lazy staff (((they are in no hurry to clean, in the morning the cleaners go to work already tired. Garbage is lying around everywhere ( we also see garbage from dinner at breakfast. The floors in bars and restaurants are constantly streaked. Dirt is smeared on the tiles with a mop. We didn’t see a single washing vacuum cleaner or just a vacuum cleaner during the entire vacation.
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• 20
Just returned from vacation and want to leave a review about the hotel. Our holiday selection was geared towards children (oldest 10 years old, youngest 1.4). The first criterion was the availability of baby food in the hotel. The baby food did not live up to our expectations. For example, on the children's table there are French fries, deep-fried meat, and on the general table there are mashed potatoes and stew.
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Just returned from vacation and want to leave a review about the hotel. Our holiday selection was geared towards children (oldest 10 years old, youngest 1.4).
The first criterion was the availability of baby food in the hotel. The baby food did not live up to our expectations. For example, on the children's table there are French fries, deep-fried meat, and on the general table there are mashed potatoes and stew. In general, the child could be fed, but there was no desired variety in nutrition and there was not enough seafood.
The second criterion was the sea. The Aegean is the perfect sea for kids. The beach is sandy, the entry into the sea is shallow, there are no waves and it is great for children to sit in the sea on the shore. Over the sea five balls.
The cleaning of the room is simply disgusting, as they moved into the room there was garbage, and until the eviction it remained lying in its usual place. I want to talk about changing clothes separately. It seems like they should be changed daily, but in reality, according to the rules of the hotel, they change 1 time in 3 days. Unfortunately once in 3 days and did not smell. In reality, it took 5 days, and then after we went to the reception, then the linen was completely changed. With towels, the same problem... then 2, then 3, then 4 (maybe problems with the score). There were no declared scales in the room, and there was a jamb with bathrobes (only 1), but the mini bar was replenished daily.
The restaurant staff is friendly and attentive.
In general, I would like to say that the appearance of the hotel is chic, as soon as you move into the room, it also seems to be delighted, but in reality it does not pull on 5 stars.
I can say with confidence that we will not go to this hotel again and will not recommend it to all our friends.
The first criterion was the availability of baby food in the hotel. The baby food did not live up to our expectations. For example, on the children's table there are French fries, deep-fried meat, and on the general table there are mashed potatoes and stew. In general, the child could be fed, but there was no desired variety in nutrition and there was not enough seafood.
The second criterion was the sea. The Aegean is the perfect sea for kids. The beach is sandy, the entry into the sea is shallow, there are no waves and it is great for children to sit in the sea on the shore. Over the sea five balls.
The cleaning of the room is simply disgusting, as they moved into the room there was garbage, and until the eviction it remained lying in its usual place. I want to talk about changing clothes separately. It seems like they should be changed daily, but in reality, according to the rules of the hotel, they change 1 time in 3 days. Unfortunately once in 3 days and did not smell. In reality, it took 5 days, and then after we went to the reception, then the linen was completely changed. With towels, the same problem... then 2, then 3, then 4 (maybe problems with the score). There were no declared scales in the room, and there was a jamb with bathrobes (only 1), but the mini bar was replenished daily.
The restaurant staff is friendly and attentive.
In general, I would like to say that the appearance of the hotel is chic, as soon as you move into the room, it also seems to be delighted, but in reality it does not pull on 5 stars.
I can say with confidence that we will not go to this hotel again and will not recommend it to all our friends.
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• 15
The hotel itself, the rooms are great. The rooms have toothbrushes, paste, shaving foam, gel, shampoo, conditioner, body lotion, after-sun cream, hair dryer, slippers, bathrobe. Every day cleaning. There is a refrigerator in the room. coffee machine, hair dryer (good, powerful), safe. Two beds, sofa.
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The hotel itself, the rooms are great. The rooms have toothbrushes, paste, shaving foam, gel, shampoo, conditioner, body lotion, after-sun cream, hair dryer, slippers, bathrobe. Every day cleaning. There is a refrigerator in the room. coffee machine, hair dryer (good, powerful), safe. Two beds, sofa. The room is great!
now about something else.....
I only write off the fact that the hotel was opened in May 2015 and therefore there are a lot of flaws. I hope that in 1-2 years everything will be finalized and then it will be 100% five.
Sea: the sea is "closed", there are no waves, it looks like a big lake : )
There is no Pantone (yet), it's a long way to go to the depth. Sun loungers and umbrellas are super!! ! There is no bar on the beach, you had to carry everything from the pool bar, but I think this will all be fixed with time. On the beach there are catamarans (15 min free), banana, jet ski
Pools: there is a large pool and a children's pool. In the large pool there is where it is deep (1.40 meters) and where the entrance is shallow. The children's pool has slides. In the same place, jets of water are beating, where you can give yourself a massage along the jet : )))))) There is another pool, but it did not work.
poolside bar. If UALL then you can take whiskey jack denials, chivas, etc. , only naturally they try to pour their drinks first, but they can be perfectly stopped : )))) you can eat by the pool. Pizza, salads, spaghetti, hamburgers, french fries.
territory: it simply does not exist..... if you want to take a walk, then only around the hotel, near the pool and on the sea....there is nothing else on the territory....You can get around the territory in 10 minutes: ((((
Food: shrimp, squid were 3 times....The food is normal... There is something to eat : ) Not spicy, there were no problems : ))))
Services: sauna, indoor pool, gym, fitness, water aerobics for free
Jacuzzi, hammam, spa treatments for a fee
Animation: very weak for Turkey....but again, this is just the beginning : ))))
I hope that next year I will read someone's review and make sure that a lot has changed : )
now about something else.....
I only write off the fact that the hotel was opened in May 2015 and therefore there are a lot of flaws. I hope that in 1-2 years everything will be finalized and then it will be 100% five.
Sea: the sea is "closed", there are no waves, it looks like a big lake : )
There is no Pantone (yet), it's a long way to go to the depth. Sun loungers and umbrellas are super!! ! There is no bar on the beach, you had to carry everything from the pool bar, but I think this will all be fixed with time. On the beach there are catamarans (15 min free), banana, jet ski
Pools: there is a large pool and a children's pool. In the large pool there is where it is deep (1.40 meters) and where the entrance is shallow. The children's pool has slides. In the same place, jets of water are beating, where you can give yourself a massage along the jet : )))))) There is another pool, but it did not work.
poolside bar. If UALL then you can take whiskey jack denials, chivas, etc. , only naturally they try to pour their drinks first, but they can be perfectly stopped : )))) you can eat by the pool. Pizza, salads, spaghetti, hamburgers, french fries.
territory: it simply does not exist..... if you want to take a walk, then only around the hotel, near the pool and on the sea....there is nothing else on the territory....You can get around the territory in 10 minutes: ((((
Food: shrimp, squid were 3 times....The food is normal... There is something to eat : ) Not spicy, there were no problems : ))))
Services: sauna, indoor pool, gym, fitness, water aerobics for free
Jacuzzi, hammam, spa treatments for a fee
Animation: very weak for Turkey....but again, this is just the beginning : ))))
I hope that next year I will read someone's review and make sure that a lot has changed : )
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• 17
