Otium Family Club Marine Beach 5*– Reviews

TurkeySide
11
Rating 5.610
based on
11 reviews
№167 in the hotel rating Side
5.8 Rooms
6.6 Service
6.8 Cleanliness
7.2 Food
5.0 Amenities
The hotel consists of six 3-storey buildings. Opened in 2019. Perfect for both youth and families.More →
аватар avhadeev_dr
 •  traveled 3 years ago
Rating 5.0
So: 1. Check-in - we were met and settled, but the check-in time was around 17-00. 2. Number - 3118 - the smell of sewerage is unbearable! Internet (purchased Premium $ 2 per day) did not work. At the reception I was able to convince to relocate. The next number is 5215. Here the Internet was only on the balcony. … More ▾ So:
1. Check-in - we were met and settled, but the check-in time was around 17-00.
2. Number - 3118 - the smell of sewerage is unbearable! Internet (purchased Premium $ 2 per day) did not work. At the reception I was able to convince to relocate. The next number is 5215. Here the Internet was only on the balcony. There was no smell. The room is small. 4 Russian channels. The minibar is full. Later, it was not replenished with anything at all Condey worked.
3. Territory - no at all!!!
4. Swimming pools - two adults and one for children. Small. There are no sun loungers available from morning till night!!!
5. The sea - the entrance is small pebbles, the legs fall through to the ankle and immediately the depth. You can find free sun loungers, but no umbrellas.
6. Food - a restaurant and three bars. The food is varied, but you can eat only until 21-30. Later, you can have a stew if you haven’t eaten it. The next meal is not until 07-00!!!
7. Bars - reception, beach (only beer), snack bar from 10-00 to 24-00.
8. Animation - 30 minutes during the day by the pool. After 22-00 no AT ALL!
Summing up! The hotel is filled with 60% Turks, 20% Poles, the rest Ukrainians and Russians. Everyone smokes everywhere and a lot (especially Turks of all sexes), so you are a passive smoker everywhere.
I arrived from the tour at 00-20, left the room hungry, although you can only eat until 21-30!!!! ! And Ultra All Inclusive! At the reception they help Turks and Poles! Do not even try to talk there and ask for something ! ! They pretend that they do not understand, they ask again in Turkish. Gulya from Kazakhstan speaks Russian.
If you are a Turkish citizen, carry full plates of food to your room, do not drink, do not rest after 21-00, smoke endlessly where you consider necessary, then the hotel is for you!
Five and ultra, everything is not for this hotel, in my opinion!! !
аватар Success83
We were a family of 2 adults and 2 children (7 and 3 years old). The ticket was bought from the tour operator "Sunmar" through the travel agency "Pink Elephant". We arrived at the hotel at around 17:00, we were asked to fill out all the documents for checking into the hotel, after which we were asked to go to the hotel office, where we were informed that the hotel was on the foot and there were no rooms available, they also put us in front of the fact that we we will have to spend the night in another hotel next door. … More ▾ We were a family of 2 adults and 2 children (7 and 3 years old).
The ticket was bought from the tour operator "Sunmar" through the travel agency "Pink Elephant".
We arrived at the hotel at around 17:00, we were asked to fill out all the documents for checking into the hotel, after which we were asked to go to the hotel office, where we were informed that the hotel was on the foot and there were no rooms available, they also put us in front of the fact that we we will have to spend the night in another hotel next door.
They assured that the hotel was not lower than the level, an excellent 5-ka.
We phoned the hotel guide "Sunmara", he recommended to agree to everything that they offer us, without particularly defending our interests.
We were taken by car with our things to the hotel "Laphetos Beach Resort & SPA 5 *", we were settled very quickly in a room on the 5th floor of a 6-storey building.
The room, like the rest of the hotel, is very old and tired.
We immediately went to the beach after checking in. After we went to dinner, it was very difficult to choose something to eat, there was a long queue outside for grilled chicken.
But the most unpleasant thing was ahead, it turned out that the air conditioner in the room did not cool at all, and the disco under the windows continued until 2 am. Despite the fact that the road was quite tiring, it was not possible to rest at night.
By the way, our case of settling in Laphetos was not isolated, some had to live there for two days. We don't know why this is so, but perhaps someone makes money on this, because living in Laphetos is 2 times cheaper...
We went to Otium for breakfast, because we understood that we would remain hungry.
They promised to check us into our room at Otium until 11 o'clock, but in fact we were settled at 14:00.
As an apology, we were given a nice room 1308 in building A on the 3rd floor with a sea view.
In addition, we were given a free safe and free premium access to wi-fi for the period of our stay at the hotel, we were also given 2 certificates for a free massage for 20 minutes, but as it turned out, the person from the SPA center distributes the same certificates to all newcomers, these are just marketing receptions and no one gave us any free massages.
In general, we liked the rest, good clean sea, the room is new and the accommodation was quite comfortable for us.
But every day, somewhere from 12 am to 9 am, the toilet had a very strong smell of sewerage, and this is most likely an engineering problem of the entire hotel. There was a smell of sewage both in the spa and near the pool. We visited the SPA (for a fee), we liked everything.
The territory of the hotel is well-groomed, but very small.
We expected more in terms of nutrition, in the video reviews we saw a lot that we didn’t have in 2 weeks. An exception is Turkish Cuisine Nights, which take place at the hotel on Wednesdays.
In general, the food is normal, there is plenty to choose from, a large selection of fruits. The only thing that was frustrating was the very large number of flies in the restaurant, especially on the cheeses (we even filmed a video).
On the 3rd day of rest, the children vomited in the evening, the next day they found out that not only ours. We don’t know what the reason is, maybe flies, maybe something else, the next day everything was fine, so we decided not to spoil our vacation with conflicts with the hotel.
The a la carte restaurant was not working, under reconstruction, as an alternative we were offered to set the table at the beach bar for $ 10 per person.
The staff is trying, although it is clearly not enough. For example, a lifeguard on the beach (a very hardworking guy Oktum), in addition to acting as a lifeguard, washes and arranges sun loungers and umbrellas, cleans the area, helps bartenders and works as an ice cream man from 13:00 to 17:00.
On one of the days when Oktum had a day off, his duties were performed by a man from the bar, at 18:00, he came up and began to unceremoniously take our things off the umbrella and fold it, saying something in Turkish. It turns out that the bar is open until 18:00, and he already wanted to go home, so all umbrellas and sun loungers should be in their places, then he will be free. Otherwise, as he said, the boss will swear. Apparently, the schedule of the beach as well as the bar until 18:00!
In general, the staff is very positive, they try to fulfill all requests. Saltanat from the guest support service, at the first request, always tried to help. She arranged for PCR tests before the return flight, acting as an interpreter between us and the hotel nurse. At our request, she gave us an antiseptic and masks for the journey, she was always friendly and tried to please.
I was unpleasantly surprised at the hotel by their way of "extra income", at the entrance in front of the amphitheater they sold candies, popcorn and caramelized apples for $ 2 / € for the same money they offered fresh juices in the restaurant, and this was with the ultra all-inclusive system. More was expected from children's animation, given that the hotel positions itself as a family hotel for families with children, the children were bored.
There were a few more moments that did not correspond to the level of the hotel, several times there was no bottled water in the bars and restaurant. When asked what to drink for lunch, they said that it would be in the evening.
At some point, the sanitizers ran out of antiseptic, the guests were indignant, and the next day the issue was resolved: sanitizers were on all tables filled with water, a couple of days later the antiseptic appeared again.
We described in detail the rest at the hotel with all the pros and cons, we hope the review will be useful.
In summary, let's say that we had a good rest, despite the minor troubles described above.
Nevertheless, we will not recommend the hotel to friends and acquaintances!
Ресторан, мухи на фруктах... Ресторан, пустые санитайзеры...
аватар oksanataran22
 •  traveled 3 years ago
Rating 7.0
Ideal hotel for families with small children. Teenagers from 13 years old will be bored. All animation is for children. Slides and pools - not deep. The territory is green, compact - you don’t have to walk much, to the sea through an underpass, 10 minutes is the farthest road. Near the sea there is a snack bar and a location with a children's swing. … More ▾ Ideal hotel for families with small children. Teenagers from 13 years old will be bored. All animation is for children. Slides and pools - not deep. The territory is green, compact - you don’t have to walk much, to the sea through an underpass, 10 minutes is the farthest road. Near the sea there is a snack bar and a location with a children's swing. No one will go hungry here: the hotel provides food all day long. True, the chicken is given priority to fish from seafood. Vegetables and fruits are available. Surprised that ayran and ice cream only by the hour at the bar on the beach (for the declared five - rather weak). Alcohol - local, but normal quality. The sea is beyond praise! The fact that the beach is small pebbles did not bother me at all. They write about small rooms: we had a large two-room - standard room with bunkbed. Removed normally. And the whole territory is well-groomed. The staff is trying. Most of the tourists are locals with children. As a result, you can take the hotel, but there is nothing to overpay in the "high" season.
аватар white_lilium
 •  traveled 3 years ago
Rating 7.0
1. The rooms and the interior were pleasantly pleased with their cleanliness and design in a marine theme, the room was cleaned every day, and on the DR both children decorated it for free. 2. The territory is not large, but everything is compact and conveniently located, beautiful plants are pleasing to the eye. … More ▾ 1. The rooms and the interior were pleasantly pleased with their cleanliness and design in a marine theme, the room was cleaned every day, and on the DR both children decorated it for free.
2. The territory is not large, but everything is compact and conveniently located, beautiful plants are pleasing to the eye.
3. The food is incredibly tasty, varied, both for adults and children, for the smallest there are high chairs and their own children's menu, on the beach I was pleased with the snack bar, burgers and fish, trout, sea bass, dorado, were every day. Ice cream on the beach in waffle cups was also appreciated by the children.
We want to express special thanks to the staff in the restaurant, this is a girl named Ebru Ucgun and her boyfriend Hamza, they treated us and our children very well, very attentive, sensitive, kind and pleasant guys, I would like the hotel administration to take this into account!
аватар anfisa83
 •  traveled 3 years ago
Rating 2.0
This is a misunderstanding, and not a hotel that positions itself as a family. We stayed a day and for an extra charge of 750 euros we moved to Seven Seas. Transfer paid by yourself. From the good - the reception. The pool could still be. Everything. The beach is standard, through the underpass. The rooms are so small that you have to squeeze under the wall. … More ▾ This is a misunderstanding, and not a hotel that positions itself as a family.
We stayed a day and for an extra charge of 750 euros we moved to Seven Seas. Transfer paid by yourself.
From the good - the reception. The pool could still be. Everything. The beach is standard, through the underpass.
The rooms are so small that you have to squeeze under the wall. In addition, very cold rooms. They don’t have blankets - they just gave out a second sheet. With a height of 173, I constantly touched the ceiling. The closet is so big that even one suitcase won't fit in there. The faucet in the shower was broken. Cold water flows from the tap in the sink for half an hour, and only then - hot.
Food - I've never seen anything like it. There is really nothing. There was not even the standard bread and fries. Small sprat (anchovies) are seafood. And yet - potatoes boiled in milk, and carrots boiled in milk (!!! ). There is no question of any normal fruits and juices - apples, and they are cut into four parts. The restaurant is essentially on the highway, through the so-called fence.
Smoking is everywhere on the territory (even playgrounds). The staff said "they paid the money". There is no security. There are no lifeguards - neither on the beach nor in the pool.
At the children's disco, the "animators" in the back room smoked a joint with beer, and started playing the music "Kiss me lower until the morning. "
The Internet is only paid, but even paid, even in the lobby, does not pull anything. The safe is also paid, I paid, but only the third one, which they brought under my arm, worked.
In general, it was not a pity for any money to escape from this nightmare to a normal hotel. It's a pity only spent two days there.
аватар 7898087
We chose this hotel because of the pools and slides, as we rested with children. Beautiful territory, magnificent beach, beautiful mountain views, public transport stops nearby, it was easy to get to Manavgat, Side and Alanya. Magnificent beach. The Internet is indeed paid, but I was ready for this. Everything else, as promised, the only thing that was not there was the promised ice cream. … More ▾ We chose this hotel because of the pools and slides, as we rested with children. Beautiful territory, magnificent beach, beautiful mountain views, public transport stops nearby, it was easy to get to Manavgat, Side and Alanya. Magnificent beach. The Internet is indeed paid, but I was ready for this. Everything else, as promised, the only thing that was not there was the promised ice cream.
The food is not the most luxurious, but from what it was always possible to choose quite a decent breakfast, lunch or dinner, a lot of fruits, vegetables, pastries. Every day there was fish, grilled dinner - chicken, lamb or turkey. I really liked the Snack bar with pizza and burgers, there were no problems feeding the children. Excellent friendly staff. Bartenders, waiters, cooks, always smiling, always saying hello. Cozy clean room. Cleaned carelessly, but the swans were spun from the bedspreads every day : )
What I didn't like: rude representatives from Coral Travel. And vacationers, even grandmothers with grandchildren speak obscenities, drunken fat freaks climbing children's slides did not like the same. I was lucky with my neighbors, but my companions were not very lucky, their neighbors played tricks at night.
Бассейн Пляж Ресторан Пляж Ресторан Аллея Бассейн Пляж
аватар zhovtylatanya1983
 •  traveled 4 years ago
Rating 7.0
The hotel first opened in the summer of 2020. I liked that everything is new and fresh. It is a pleasure to sleep on a snow-white bed, the mattress and pillows are soft like clouds. I liked the food, there was always a large selection of goodies. The beach is across the road through the underpass, it was even a joy to take a little walk. … More ▾ The hotel first opened in the summer of 2020. I liked that everything is new and fresh. It is a pleasure to sleep on a snow-white bed, the mattress and pillows are soft like clouds. I liked the food, there was always a large selection of goodies. The beach is across the road through the underpass, it was even a joy to take a little walk.
The only downside for our family was the lack of fixed awnings on the beach, but since the hotel has recently opened, I think this problem will be fixed by the start of next season. I can recommend this hotel to friends and acquaintances for the price-quality ratio.
OTIUM FAMILY CLUB MARINE BEACH 5*. Пляж, вид с лежака.
аватар witall04
We chose the hotel, because. thought it was new. But it turned out that this is not an indicator. Check in at the hotel is slow. At the reception, the girl, instead of "Welcome", issued the Soviet and laconic "Wait". Waited 40 minutes. Upon check-in, there were electrical problems in the room. Turk-electrician repaired half. … More ▾ We chose the hotel, because. thought it was new. But it turned out that this is not an indicator.
Check in at the hotel is slow. At the reception, the girl, instead of "Welcome", issued the Soviet and laconic "Wait". Waited 40 minutes.
Upon check-in, there were electrical problems in the room. Turk-electrician repaired half.
There are no banal hangers in the bathroom. There is simply nowhere to hang personal linen, I had to put everything on the toilet lid. Nowhere to put even a toothbrush and soap.
There was a tuft of hair on the floor in the shower.
There was no safe in the room. At our request, they brought a safe weighing about 2 kilos. When I asked if there was any point in a safe that could be carried away by taking an armpit, they simply laughed. I had to leave the safe.
The room was not cleaned, even when they hung a sign on the door asking to be cleaned. The micro urns in the room no longer hold trash. But this is half the trouble. The big problem is getting drinking water. We contacted the reception three times, they never brought water.
There are no problems with food. The food is edible but not very tasty.
Representatives of Coral Travel, in the hotel itself, are real nihilists. I had to somehow cancel the tour, so they barely found them, but the money was hardly returned. Although they turned off their cell phone, they had to guard them for half a day under the office. Their tactic is to move arrows at each other. Through nerves and scandal descended. In general, these representatives are rude.
Free wifi is very bad. Normal costs bucks.
The sea is cool, although this is not the fault of the hotel.
Bottom line cons:
- service at the reception and room service;
- representatives of coral, in the hotel.
Bottom line plus:
- food;
- sea;
- pools.
аватар gmz.07ama
 •  traveled 4 years ago
Rating 8.0
We chose the hotel based on the price for the options that were offered. This was my 10th anniversary Turkish hotel! The settlement went badly. We arrived on the first bus, followed by many families with small children, and when I asked them to give us the keys to the room so that we could check in ourselves, they refused me and I had a conflict with the manager, because he said that he must accompany us hotel employee as if you could get lost there! As a result, having arrived in the first bus, this manager settled us about 1. … More ▾ We chose the hotel based on the price for the options that were offered.

This was my 10th anniversary Turkish hotel! The settlement went badly. We arrived on the first bus, followed by many families with small children, and when I asked them to give us the keys to the room so that we could check in ourselves, they refused me and I had a conflict with the manager, because he said that he must accompany us hotel employee as if you could get lost there! As a result, having arrived in the first bus, this manager settled us about 1.5 hours later and was the last one to a room with a view of the construction site where work was going on, and a generator, the exhaust gases from which somewhat diluted the beautiful air.

About construction. It doesn’t interfere much, but for some reason the punchers start working when you are going to take a nap after dinner. This person at the reception refused to move us to another room, while he said to my wife: “Do you want us to put you in the Master club?
This is a nearby hotel and a very good one. If I were the management of Coral, I would find out why their manager is offering to move to competitors' hotels!

About cleaning. The room was well cleaned upon arrival. Everything worked, linen and towels were new. Tea, shampoo and soap replenished as needed, rubbish removed.

The staff is friendly (well, except for the conflict during check-in). Bartenders, waiters in the restaurant - beyond praise! The kitchen is great! I have never eaten such delicious pizza and hamburgers anywhere else. Everything was delicious! Turkish alcohol, but everyone found drinks and cocktails for themselves. Great beach bar! Excellent showers and toilets. Without too much pathos, but all in the same style. Ice cream on the beach and near the restaurant. It doesn't need to be timed. And - without restrictions!

The children's menu is a separate line of my opus. Refrigerator with children's packaged yoghurts, chocolate milk.
The gym is adequately equipped, salt room, sauna, steam room - all free of charge, and very friendly and not intrusive staff!

A huge number of pools, different slides. A children's playground with a trampoline and a rubber coating! Animation at the pool level, fit with inspiration. I was especially impressed by the work of children's animators, who also hold a mini-disco. It's just fantastic!

It should be recognized that evening programs for adults were held in the style of amateur performances. The Turks can not get away from hackneyed stamps: the disco began at 11.30 in a bar on the beach. If you swim all day in the sea, then it's hard to wait for this disco. It is not clear why it is so late to start it, what to do with yourself after dinner? And then a lot of teenagers and adults of different age groups.
Is it really impossible to immediately organize a dance floor after dinner separately for teenagers, separately for adults, for example, themed discos of the 80s, 90s, for example, near the entrance to the reception. There is a beautiful ceramic coating. Remove these 2 sofas from there and no need to hold a contest whose ass will burst balloons faster. If these wishes were implemented by the management of "Coral", then the hotel would not have a price for youth and just recreation.

And I still couldn’t understand: if you have problems with electricity (and this happens when the generator is turned on), then maybe you could turn off this crazy color music on the outer fence and on the facades of the buildings? Who suggested such nonsense to them.

In short, if "Coral" eliminates these shortcomings, then it will be difficult to get into Otium Club Marine Beach.

I think that the holiday was a success.
аватар vitalina-kostenko
 •  traveled 4 years ago
Rating 10.0
Great hotel for parents with kids. Stayed as a family with two children. The hotel is new, of course everything around is new, dishes, furniture, beds, sunbeds, towels. . . it's very nice. The food is wonderful, tasty and varied. All day ice cream, hamburgers, french fries, naginzas. Good children's animation. … More ▾ Great hotel for parents with kids. Stayed as a family with two children. The hotel is new, of course everything around is new, dishes, furniture, beds, sunbeds, towels. . . it's very nice. The food is wonderful, tasty and varied. All day ice cream, hamburgers, french fries, naginzas. Good children's animation. The only thing is that the entrance to the sea is rocky, you need special shoes.
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avatar _063
4 years ago  •  1 subscriber 1 answer
avatar Lana_rybalka
The indicated location of the hotel on the map is not indicated across the road from the sea. And in the photo: hotel - road - sea. We bought a tour for July 2020. We are very interested in reviews, but there are none yet...
4 years ago  •  5 subscribers 4 answers
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Отель состоит из шести 3-этажных зданий. Открыт в 2019 году. Отлично подходит как для молодежного, так и для семейного отдыха.

Location 85 км от аэропорта Antalya-AYT, 25 км от Side.
Description of the beach Протяженность пляжа — 300 м.
  • 1st line
  • private beach
  • sand and pebble beach
  • pontoon or pier
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

3 открытых бассейна.

В ресторане A la Carte готовят блюда международной кухни.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • free wi-fi
  • laundry
  • hairdresser/beauty salon
  • doctor
  • facilities for people with disabilities
  • non-smoking rooms
  • payment by payment cards
For kids Детский клуб для детей 4-12 лет. Часы работы: 10:00-17:00
  • children's swimming pool
  • playground
  • kids club
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports 3 водные горки. Масcаж.
  • water park and slides  FREE 
  • table tennis  FREE 
  • volleyball  FREE 
  • gym  FREE 
  • aerobics  FREE 
Description of rooms

Всего 200 номеров.

In the rooms

Телевизор, телефон, ванна, фен, туалетно-косметические принадлежности, кондиционер, мини-бар, сейф, бесплатный Wi-Fi, чайник, набор для чая и кофе, балкон.

The address Side, Турция
Phones: +(90) 2425262666
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчано-галечный пляж. Вход в море или с берега или с понтона. Пляжные полотенца в отеле (бесплатно).
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой.