Arsenal 3*– Reviews

20
Rating 4.510
based on
20 reviews
№40 in the hotel rating Yevpatoria
4.5 Rooms
4.7 Service
4.7 Cleanliness
5.2 Food
5.3 Amenities
The boarding house is located near the sea, in the south of Evpatoria. Designed for families.More →
аватар Prioritet07
 •  traveled 4 years ago
Rating 1.0
We rented for two days, together with a friend, traveling around the Crimea a room in a supposedly decent private hotel in Evpatoria called Arsenal, the main criterion was the presence of a pool with fresh water, we booked on Booking, and there you can’t read reviews about Crimea. Well, they came, they looked - everything is ok. … More ▾ We rented for two days, together with a friend, traveling around the Crimea a room in a supposedly decent private hotel in Evpatoria called Arsenal, the main criterion was the presence of a pool with fresh water, we booked on Booking, and there you can’t read reviews about Crimea.
Well, they came, they looked - everything is ok. In the evening we lie by the pool, drink champagne and eat mini-cakes, see three of these (this is important) And now one nut falls from this cake onto a tile... and right there (! ) The owner of the hotel runs with a liter bottle of 100 % of bleach and with yell - you will leave, but the ants will remain!! ! He sings it a centimeter from my sunbed and runs away.
I am slightly surprised, politely asking: does he understand that we have nothing to breathe? To which this individual, without a hint of a joke, tells me that he prevented a man-made disaster! And then the whole rest did not take their eyes off us, if they had stayed longer, I feel they would have attached an escort. You can ignore the disgusting rooms in this hotel, slow internet and retro TVs, but if you want to spend your vacation in comfort and tranquility, do not repeat our mistake - read the reviews on the Arsenal guest house and you will find out that the number of people affected by the owner's folly There are hundreds of this place!
аватар 9821206
 •  traveled 4 years ago
Rating 1.0
I don’t even know how anyone can like THIS (( We only stayed here for one night (fortunately), but on my birthday. The first thing that killed me was dark blue old linen and a feather, hard and very old pillow "I'm 52, but the last time I saw them was when I was a child. But my grandmother used to dry them in the sun in the summer, and no one has ever dried them for 50 years. … More ▾ I don’t even know how anyone can like THIS (( We only stayed here for one night (fortunately), but on my birthday. The first thing that killed me was dark blue old linen and a feather, hard and very old pillow "I'm 52, but the last time I saw them was when I was a child. But my grandmother used to dry them in the sun in the summer, and no one has ever dried them for 50 years. They tried very actively to spoil the mood. The owner (? ) refused to give a name. For eaten on a piece of baklava in a sunbed by the pool, got a puddle of concentrated bleach around me. I'm afraid this was the reason for my poisoning for the next few days. There was also more than that in the pool. Stay away from this place, you will be healthier (including).
аватар e_gnutova
 •  traveled 5 years ago
Rating 1.0
My husband goes on a business trip to the Crimea twice a month. I ride with him. First came to Arsenal in March. There was no one in the hotels except us, but the administrator said that there were so many people that they did not have time. The price was 1500 rubles. for the number. We agreed. The room is good, only there was white furniture in the lobby, which was dirty. … More ▾ My husband goes on a business trip to the Crimea twice a month. I ride with him. First came to Arsenal in March. There was no one in the hotels except us, but the administrator said that there were so many people that they did not have time. The price was 1500 rubles. for the number. We agreed. The room is good, only there was white furniture in the lobby, which was dirty. (third floor, pool view). We were told, since you are regular customers, the price will not change. So we traveled for three months. This time the trip was scheduled for June 22. On June 20, my husband called the hotel, as he already knew all the phones, booked a room, clarified the price, to which we were told that the rooms had risen in price (although we had been promised something completely different before) and now for 1500 we will be given a completely different room, much easier. We agreed. We arrived at 20.00 22.06. 19 and were just stunned! We were told that there were no simple rooms and we were offered a junior suite for 2000 as regular customers, but in general it costs 2500. I was very outraged by this behavior! They showed us the room and it turned out that the junior suite is a small dark room of 9 square meters, two bedside tables, a small wardrobe, a table, dishes for two on the table, a kettle, a small refrigerator, a shower, a toilet. This is the easiest number ever! Which junior suite? What then is the simple number that we were promised? I had to stay, because I didn’t want to look for rooms at night, and so we drove for 17 hours and were very tired. Later we saw mold in the room, rusty faucets, not ironed bed linen. We were shocked by this horror! And this is how they rent for 2500. This is the attitude towards vacationers! These are the "wonderful" numbers. I would not recommend staying at this hotel unless you want to be spoiled!
аватар Sve3848
 •  traveled 5 years ago
Rating 2.0
. Parking - to get from the parking lot to the room you need to go along the road, only the staff and the owner (administrator) walk calmly on the tiles and through the passage closed to visitors 2. The rooms are cleaned badly, the sand is always underfoot 3. A huge number of mosquitoes, cobwebs with spiders hanging over their heads (they try to sweep them away during the day, for the sake of work, and by the evening everything is in the same place). … More ▾ . Parking - to get from the parking lot to the room you need to go along the road, only the staff and the owner (administrator) walk calmly on the tiles and through the passage closed to visitors
2. The rooms are cleaned badly, the sand is always underfoot
3. A huge number of mosquitoes, cobwebs with spiders hanging over their heads (they try to sweep them away during the day, for the sake of work, and by the evening everything is in the same place). Administrators! ! In the modern world there are means for processing from mosquitoes and spiders!!!
4. The staff themselves are always sticking their nose where you went, why, there are thousands of prohibition signs around
5. After 22.00 there is no hot water
6. Wi_fi does not catch, barely below
7. As soon as you give money for a room and sign an agreement, which is written in small print and shoved under your nose, polite-looking staff forgets about you, you get into the zone!
8. Really attractive and clean pools have only chlorine!!!
9. From the pros - were in a room for 4 thousand - pleasant, bright, spacious
In general, 2 out of 5 stars and more than a foot here !!!! !
аватар irsanayabenzer
1. Although we arrived out of season, the service was top notch 2. They were waiting for our arrival, settled very quickly, helped with luggage 3. Close to the sea, great area, with a small child what you need 4. Friendly hosts 5. The room (we had booked room 35) had everything we needed 6. We will definitely return there. … More ▾ 1. Although we arrived out of season, the service was top notch
2. They were waiting for our arrival, settled very quickly, helped with luggage
3. Close to the sea, great area, with a small child what you need
4. Friendly hosts
5. The room (we had booked room 35) had everything we needed
6. We will definitely return there
аватар leditatu
Awful boarding house Arsenal is located in Evpatoria st. Simferopolskaya, d. 94a, at first did not believe the negative reviews, because she had never encountered such an attitude, booked in advance for 6 days, paid 30% of the cost of living, the rest upon arrival. We arrived at the Arsenal, everything is fine, we were met by the administrator who asked for documents and an additional payment for accommodation plus a 1000 ruble deposit, which is returned upon departure if we do not spoil anything, this is the first time I have encountered this, she did not give us any payment receipt. … More ▾ Awful boarding house Arsenal is located in Evpatoria st. Simferopolskaya, d. 94a, at first did not believe the negative reviews, because she had never encountered such an attitude, booked in advance for 6 days, paid 30% of the cost of living, the rest upon arrival. We arrived at the Arsenal, everything is fine, we were met by the administrator who asked for documents and an additional payment for accommodation plus a 1000 ruble deposit, which is returned upon departure if we do not spoil anything, this is the first time I have encountered this, she did not give us any payment receipt. Then she escorted us to the room and gave us the key, when we entered the room, it turned out to be very dark, even with the curtains open, we had to turn on the light, the furniture was all old from the past, there was no ventilation in the toilet, so there is MOLD and DIRT everywhere. There is a very small playground on the territory, which borders on a cage in which birds and rabbits live, there is a smoking room right there, from this all the smells that cut the nose. The territory is so small that there is not even a place to sit, three small pools are suitable only for children, there is nothing for adults to do there. In the evening they straightened the bed, the linen was old, we went to bed and the mattress fell through on one side, upon examination we saw not a mattress, but a puff cake made of mattresses and the bed was broken. The next day, our child got sick and we decided to move out of this terrible place, I told the administrator that we want to leave the next day and asked them to give us the difference in price. The administrator called the director, who, with such an impudent face, said that he was not going to return anything and asked to contact the booking office, if they cancel the reservation and ask for a refund, he will agree. I called booking, they said everything can be done, no problem, they sent a letter to the director of the Arsenal. The next morning, I go back to the administrator, informing that we are leaving today and asking us to return the money, the director comes up and says that he does not owe us anything, since we have not yet handed over the room. After that, we packed our things, handed over the room, turned to the director, and he says I don’t owe you anything, have a good road. He did not return a penny to us, and he wanted to smash his face, but there were children with us. So we left there and I don’t advise anyone else to relax in this Arsenal, believe me it’s true, don’t spoil your vacation in Evpatoria. There is nothing good there. Never book this guesthouse, does not match the description, believe the negative reviews. Good reviews are written only by fake people.
Кровать
аватар juliabelushkina
Many thanks to Konstantin and Valentina (and all the hotel staff) for a wonderful welcome and cordial attitude towards their guests! Someone writes about excessive supervision . . did not observe this. However, I want to note that the hotel has its own rules and there is a sense of control over the safety of guests by the administration, which is extremely important for families with children. … More ▾ Many thanks to Konstantin and Valentina (and all the hotel staff) for a wonderful welcome and cordial attitude towards their guests! Someone writes about excessive supervision . . did not observe this. However, I want to note that the hotel has its own rules and there is a sense of control over the safety of guests by the administration, which is extremely important for families with children. Also, I want to note the good location of the hotel - there is a wonderful equipped Oasis beach across the road, there is a tram ring nearby, which is nice to ride to the center. The hotel, of course, is not a VIP level, but it does not position itself as such, the prices for holidays are very democratic, and there are a lot of pluses. I will be happy to recommend the Arsenal Hotel to my friends, primarily for families with children, which is what this resort is famous for. Sincerely, your already regular guests from Moscow (No. 23 : ))
аватар olhovskayaeu
 •  traveled 8 years ago
Rating 1.0
Constant supervision by the administration of every step, they ripped off the money for the stain on the mattress, which was before us, the deposit was not returned, it was not comfortable. The impudent attendants, I really regretted that they had spent so much money and did not get a rest … More ▾ Constant supervision by the administration of every step, they ripped off the money for the stain on the mattress, which was before us, the deposit was not returned, it was not comfortable. The impudent attendants, I really regretted that they had spent so much money and did not get a rest
аватар pchelnikova
 •  traveled 9 years ago
Rating 8.0
We rested in Evpatoria in August-September 2015. We were at sea for the first time, there is nothing to compare with, but we really liked it as a family. Room prices are quite loyal in August, quite even cheap in September, with a sea view not from the room itself, but from the terrace, but five minutes to the beach. … More ▾ We rested in Evpatoria in August-September 2015. We were at sea for the first time, there is nothing to compare with, but we really liked it as a family. Room prices are quite loyal in August, quite even cheap in September, with a sea view not from the room itself, but from the terrace, but five minutes to the beach. Calculations are carried out everywhere only in cash, there are no familiar ATMs like Sberbank in Crimea. There are no special remarks about the boarding house - from the positive it is food and swimming pools, and from the negative it is neighbors in the room - constant drunken screams of parents, screams of children and the whole balcony in the husk of eggs and potatoes - they boiled them in a kettle for breakfast !!!! ! Other than that, we are happy with our stay and will definitely be back next year.
аватар tatinaa
 •  traveled 9 years ago
Rating 8.0
We rested in the Crimea at the end of August and chose Evpatoria for the first time. We decided to take both children to the sea on our vacation. The theater begins with a hanger, and our vacation began with the Simferopol airport - this is a terrible crowd of people and suitcases in a thirty-degree heat. The employee of the boarding house Andrey, who met us, turned out to be a good magician - he patiently waited until we received the luggage, helped to drag our suitcases. … More ▾ We rested in the Crimea at the end of August and chose Evpatoria for the first time. We decided to take both children to the sea on our vacation. The theater begins with a hanger, and our vacation began with the Simferopol airport - this is a terrible crowd of people and suitcases in a thirty-degree heat.
The employee of the boarding house Andrey, who met us, turned out to be a good magician - he patiently waited until we received the luggage, helped to drag our suitcases. bags and stroller, and then all the way answered our questions and gave advice about the rest. A surprise for us, however, was his categorical refusal to accept a modest tip - he argued that he was doing his job for a decent salary. We had an early arrival, but upon arrival the administrator offered to arrange an early check-in and after spending a little time on the balance of payment and getting acquainted with the rules of residence, we went to the room to sleep. This joy was not for everyone, because in the next room the child screamed hysterically, and we took a shower and unpacked our things and went for breakfast and to explore the beach.
The first day of rest flew by quickly and imperceptibly, but at night another surprise awaited us - the child behind the wall began to yell in the evening and, with short breaks, continued his solo in the morning. At breakfast, we got to know the neighbors and asked what was wrong with the child and if he was sick, the answer was none of your business and we rest as we want. To be honest, we were shocked by such rudeness to a simple question and turned to the administrator with a request to move us to another room - this was possible only after two days, and lo and behold, we were offered to move to room 35 in a separate building without any boorish neighbors on the floor. To say about the number of beauty is to say nothing (pictures are attached). Cleaning without problems, the sea view is lovely, the bathroom and washing machine are just salvation. On the territory more tried not to communicate with anyone in order to avoid new boors. In general, we were lucky with the choice of the time of rest and the weather was grace and at the smoking room we heard a conversation that about ten days ago a number of rooms from the Kolyma-Chukotka-Komyaksky regions left the boarding house, after which the vacationers crossed themselves, and probably the administration. According to their stories, the day ended in the deep morning when the surrounding liquor stores closed and the people returned in a fair amount of drunkenness with screaming children who should have gone to bed for a long time and the soul demanded the continuation of the banquet. Well, we did not find it and had a wonderful rest. Thanks to chef Angela for delicious buns and an interesting dish called brazoli.
The only negative is the hordes of mosquitoes that climbed everywhere. On vacation in Egypt, we saw that a car drives around the hotel and fumigates with smoke from all sorts of creeping and flying parasites - the owners of the boarding house need to learn from experience.
In general, we give the Arsenal a solid four and plan to visit again next year!
номер номер номер номер номер вид из номера номер
Show more »


No questions
yet
Ask a question about the hotel
to experts and get answers
in the next few hours.
HOTEL EXPERTS

Пансионат находится рядом с морем, на юге Евпатории. Предназначен для семейного отдыха.

Location В 110 метрах от моря.
In a hotel

Охраняемая автостоянка, бассейн с проточной пресной водой (высота до бортика 170 см., воды на 150 см.), летний ресторан,

  • restaurant
  • open pool
  • parking
For kids Детский бассейн с проточной пресной водой (высота до бортика 150 см., воды на 130 см.), детская площадка с живым уголком.
  • children's swimming pool
  • playground
Entertainment and sports СПА-корпус: мини сауна, гидродуш, паровая баня, двухместная ванная с гидро и аэромассажем.
  • Spa or wellness center
  • sauna/bath/hammam
  • jacuzzi
  • organization of excursions
Description of rooms

Категории номеров: Standart 2-х местный, Standart 3-х местный, Superior, Luxe, Deluxe, Studio, Apartments с кухней.

In the rooms

Кондиционирование, кабельное телевидение, Wi-Fi интернет, горячая и холодная вода круглосуточно, автономное отопление.

The address 97420, Крым, Евпатория, ул. Симферопольская 94а
Phones: +38 (050) 1594590
+38 (06569) 45503
Website: Arsenal
FAQ
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам, yes. Для ценителей тишины и релакса есть Спа или велнес-центр. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями.