Laguna 1*– Reviews

CrimeaUtes
4
Rating 7.310
based on
4 reviews
7.0 Rooms
7.3 Service
7.3 Cleanliness
2.8 Food
6.3 Amenities
Guest house in the village of Utes between the resorts of Alushta and Yalta near m. Plaka.More →
аватар ew.sawina2011
 •  traveled 5 years ago
Rating 10.0
Long thought where to go to the sea. We stumbled upon the booking hotel "Laguna" in Utes, to be honest, we didn’t even know where it was, but we were satisfied with the room rate (2 + 1), we liked the photo and description of the room. We arrived on the night of September 1, we were met by Natalia, for which we thank her)) And in general for the whole holiday)) The rooms are clean, every day cleaning, linen change after 5 days. … More ▾ Long thought where to go to the sea. We stumbled upon the booking hotel "Laguna" in Utes, to be honest, we didn’t even know where it was, but we were satisfied with the room rate (2 + 1), we liked the photo and description of the room. We arrived on the night of September 1, we were met by Natalia, for which we thank her)) And in general for the whole holiday)) The rooms are clean, every day cleaning, linen change after 5 days. The room does not overlook the sea, but there is a loggia, which suited us perfectly. We lived on the 4th floor in room 36. There was everything near our hotel, a grocery store, a pharmacy and a cafe in the Verona villa, where the food is very tasty and the staff are very nice, we especially liked the waiter who served in the tank troops)) (we were embarrassed to ask for a name). To the sea 2 minutes, there is always a place on the beach, enough cafes and shops, 500 rubles a taxi to Alushta. My husband and I were satisfied and next time we will definitely go there. Thanks again NATALIA))
аватар galyna.cherniak
 •  traveled 11 years ago
Rating 1.0
All vegetation cut down in an area of ​ ​.5 km or more under existing building houses, everywhere and around. We have been deceived. sea ​ ​ view room turned out to be overlooking ...the windows opposite the standing hotel, there are many photo, right through road and without sidewalks. … More ▾ All vegetation cut down in an area of ​ ​.5 km or more under
existing building houses, everywhere and around. We have been deceived. sea ​ ​ view room
turned out to be overlooking ...the windows opposite the standing hotel, there are many
photo, right through
road and without
sidewalks. i. e. after 5 meters. The sea was visible only on the right
fifteen%. Guest house "Laguna" is not on the first line from the sea, but
on the second, this
information from the consumer was hidden and. cheated, it's called cheating
consumer and the communication of false information. Approximately 50-60% of buildings
announcements of their sale and the availability of rooms!! ! ! And this is the peak
the holiday season is mid-August, it’s immediately clear that people are running away
from here
The stairs leading to our room on the 3rd floor are spiral and very narrow, right in front of
the threshold was not closed 3 pieces of iron fittings, there are proving
photos that perform
10x5 cm, which can lead
unfortunately, and the lighting on the stairs was bad and
turned off frequent power outages, we even
did not warn about it, thank God that I noticed it and warned
husband, since he does not have 100% vision, when I asked to be transferred to
sea ​ ​ view room as booked and prepaid
fourteen
April 2013 from France with a French bank card, in a hotel advertisement
false information reported ......the hotel is NOT located on the
seashore. . us Lyra the receptionist told us that the other
no rooms and offered to see the observation deck on the 5th floor, she
really with a GREAT sea view, no one standing in front
blocking the sea of ​ ​ the building, but the sun umbrellas were broken, about
we were warned that tomorrow they would be repaired, that all 3
day of our stay there, and we
40C forty degrees heat, under the scorching sun for the first time
had breakfast at 9.30 and took pictures on the terrace.
The administrator very strongly imposed to pay for breakfast, and for all days of stay not
it’s decently simple that we couldn’t refuse it Breakfast was not
corresponded to what was shown to us on the menu, and there were no bits of meat in the scrambled eggs
were very small for an adult, but delicious, this is not breakfast, but like a snack. so we decided not to order from
them breakfasts, without
explanations
the husband tried to fix the umbrella right there, but it was broken by a storm the day before and without
tools is not possible, and this is not our job, we are customers. the scorching sun was unbearable these days
and radiation emissions, the hotel did not try to send the technician Lira promised
once for the promised repair of umbrellas. View of
the sea from the terrace of the 5th floor is simply charming, we are under the scorching sun
tormented, having breakfast and admiring the sea view. Advertised
a set of dishes - they gave 2 plates and 2 cups from it, you can’t take more
allowed, but the sharpened knife is not
allowed to take, they gave "stupid" and Lira offered it to us
sharpen yourself! ! ! Think 2 foreigners in someone else's hotel. where is the sharpening
they will take it, they didn’t cut all the fruits, they broke them and somehow suffered

What is in reality the surroundings of the hotel are small concrete
hotels adjacent or very close standing, without a single vegetation in
area of ​ ​.2 km or more and do not stop around the construction site, the hotel has its own
there is no territory and a beach (this nightmare is a separate topic_) at all the first
There are mini markets on the floors of all buildings. restaurants that people drive up to all day
cars to load the goods, there are no sidewalks, the street is one-way, i. e.
the risk of being hit by a car on the way to the beach, and they drive very
quickly, but I also saw the children, to a polite request not to drive like that
quickly, they called me very rude words, I didn’t do it anymore
remarks to drivers, walking along the road to the beach, politely passing ALL passing cars
endless stream.

The hotel does not have a terminal for payment by credit card (and before arrival
from France
the question was asked whether it is possible to pay by cards in a letter dated May 12.2012
Piotr Musiyaka replied: Yes, of course you can pay by card, terminal
we have. ") Administrator Lira copied the number in my notebook
my French card is generally
NOT legal action as I didn't sign the check and could have
claim at the bank that I did NOT pay with this card, how is it? For my
the French bank is not legal, the husband refused to do so, but
there was not enough cash, and we agreed

We arrived with 4 bank cards, which have enough
funds for a WORTHY vacation that my husband and I deserved, looking at
great enticing promotional photos of the hotel from march 2013 by reading reviews from others
visitors on the Internet (if they are truthful) in drizzling almost all
year in Paris, dreaming of sun, beach and paradise, as in the advertising photo of the hotel, sitting in our beautiful
apartment in Paris, designed by Baron Haussmann, if anyone knows
the quality of these buildings
took about a thousand in cash
hryvnia, because it’s dangerous to take more, as it turned out later, EVERYTHING is absolutely
services, souvenirs, shops, fruits and restaurants for cash
money, except for one grocery store and the only restaurant
"Santa Barbara" in which there were 2 times there (there are two checks and two
bank statements) 50% more expensive than in others
restaurants, the kitchen is disgusting, the administrator apologized that everything
seasonal workers or students not trained and the chef is not
pro, have husband after their Trout fish
I had a stomach ache, they gave me overcooked sheep meat for 80% a piece of fat and
undercooked vegetables, salad, second course and drinks EVERYTHING bring
immediately, 3 types of dishes at once!! ! !
Just imagine! ! ! The administrator offered us a discount for the inconvenience
10%, t to
there is nothing to replace with other dishes! Horrible! In other nearby restaurants
lunch costs 180-200 hryvnia for 2 people. cash, they have -300.350 hryvnia We realized that without
you will have to eat cash from them only or by yourself in the only
grocery store to buy food, but you need fruits and vegetables
pay in cash, which is not

There is no ATM anywhere near the hotel, and there are about 30 mini
hotels, the nearest ATM "Privat Bank" and "Unicredit Bank" are located on
the territory of the sanatorium "Utyo" s, to which you need to climb the stairs uphill
in hot heat to the level of 8 or 10 floors without a single shadow or
trees
As it turned out in the banks already THREE DAYS !! ! ! no money we reported it
to the hotel administrator, call 2 banks to bring the money, this is
turned out to be out of her control. in the end I'm in 40 degree heat
went up to
these ATMs several times a day, no money appeared there all 3 days of our
there stay, people from
neighboring hotels and a sanatorium they said that we should go to the nearest
city-Alushta 12 km by bus, but it's 30 minutes drive in a small without
air-conditioned bus, which is crowded and runs every 2
hours!! ! ! Think about it, Administrator Lira advised me to
a taxi that costs 240 UAH round trip, think about it!
Taxi drivers know that the only way to this lost place is by taxi and
get there, so the price is 2 times more expensive. Another way out of the created
situations, how to withdraw money from our cards, the administrator did not
suggested.

The Hotel does not have a beach, so when they advertise "to the beach" - this
urban public, after a storm, pebbles and small stones were applied to
1 meter or more high - no one leveled it
bulldozer, nor shovels as in closed
beaches, so all 3 days it was almost impossible to go down to the sea
possible, and also after swimming, climb 1 meter along the pebbles to
get out of the sea, the husband never ventured to swim in the sea, also going down to the sea through very narrow
stairs whose passages
cluttered with stinking trash bins or just boxes
on the 1st
beach map with paid tapchans for 25 UAH and umbrellas for 15 UAH, although
EVERYWHERE IN CRIMEA it costs UAH 20 and UAH 10, respectively. over 90% occupied
territory, on the second map 80% were occupied by the Tapchans, although

In accordance with the Rules for the arrangement and equipment of beaches on water bodies of the Autonomous Republic of Crimea,
approved by the Decree of the Council of Ministers of the Autonomous Republic of Crimea dated 21.05. 2013 No. 93, on the beaches of the general
destination territory intended for the free placement of beach accessories
beach visitors, must constitute at least 70% of the recreation area on the beach. Thus,
paid beach equipment should occupy no more than 30% of the beach recreation area.
With regard to the use of personal beach equipment by beach visitors, any
There are no restrictions on this issue by law, so vacationers
can use their own bedding, mattresses and sun loungers on the beach.

But it is not the poor clients of Laguna Guest House who have to resolve the problems, we have paid
money for relaxing
There is no Cliff on the beach -
1-Rescue drowning
2 toilets
3 changing rooms
4 food, fruits, liquor, leftovers are brought in
stay on the beach. decompose and stink, NOBODY cleans the beach
5 places shady
T E 2 tapchans = 50 UAH + 2 umbrellas 30 UAH = 80 per day
That is, if our room costs 695 UAH + beach 80 UAH + meals for 2 people
400 or 500 + 240 taxis to Alushta = 1400-1500 per day
There are private hotels and sanatoriums in Crimea with a closed quiet area and
beach, immersed in greenery, with 3 meals a day, the presence of an ATM or payment by card 1200
UAH per day for 2 people

Also, again, this is not a closed, fenced hotel, at night
screaming drunk until 3 in the morning, especially a drunk woman who was beaten, then
soothed the man on the first night complained to the administration, she
says she didn’t hear, and my husband and I didn’t sleep, but the same thing happened again at 3
night, of course, because its windows face north, ours face south
In general, as we later found out to our horror, because this is a very remote
a place where people come to rest not for families, but for
called "Romantic meetings on the side" I did not at the beginning
understand why so many heavily drunk. overpainted and vulgarly behaving women and
strange unleashed men, only then we were told that this is a remote place
has a reputation for being a lewd date place, especially at Santa's
Barbara"
On August 12, I asked the administrator to somehow help us with
the problem of how to withdraw money from our bank cards, she did nothing, she decided for the last time
go to the ATM at 1.00, there was no money there, I'm from my mobile phone
called Privatbank, they brought the car in 30 minutes with money, but suddenly he
broke down, after another 30 minutes a technician arrived, repaired another 30
minutes, but suddenly at 1.00 there was no connection via the Internet, which is necessary for
withdrawing money, until 18.00 the Internet did not appear at the ATM, at 1.00 in
there was no point in calling the bank, it is closed, i. e. we have to wait for tomorrow
of the day, i. e. I spent 3 hours on the heat near the ATM with others
tourists. The husband from all this nightmare felt very bad to go with me on
bus or taxi to withdraw money in Alushta, I myself with 4 foreign
cards on which large amounts, did not dare to go alone - the risk if they disappear
We announced to the Administrator at 18.30 on August 12 that we could no longer
stay at the hotel and the next day we will leave before 1.00, which we did, that is, she
it was time to find other clients at the peak of the holiday season, she is very
disappointed and became already very unfriendly with us, saying that we
we will be required to pay a fine in the amount of one more
night! ! ! Think about it! ! ! We need it at the peak of the season, when everyone is good everywhere
numbers are busy, where to look? ? ? ? to leave, it is not known where, to pay for a taxi more, to look for
where to go, and even pay a fine to the hotel, We refused, saying that
we will pay only for the nights spent at the hotel and if not, we will write
details on the Internet, only after that the administrator agreed with
us. And she reproached me why I didn’t ask in advance from France
is there an ATM? When I asked...there is a letter dated May 12 from the hotel
the answer is that there is a terminal
I had a nervous breakdown when leaving the hotel, I cried, very
I regret that all the days I talked about our troubles on the phone
mother, who ended up in cardiology with a nervous strain, a ticket to me
In France, you will need to buy a new one. My husband flew to work in France, I can't leave my mother
in such a state, forced to be in Ukraine for the time being, her health
worsened due to the fact that her beloved son-in-law and daughter were tormented by
resort.
Put yourself in my place, what would you do. if you spent
colossal vacation money
money 2 tickets from Paris-Kyiv_Symf, although for a promotion, but still 800
euros, taxis, meals and other fees, which are 30-50% more expensive in Utyos than
in other seaside resorts of Crimea, by the way, paying in the store with cards, I can provide all the checks, spoiled vacation, which my husband has once a year, deceived with a number and
conditions of stay, spoiled health of mine and my mother, due to
which I am forced to stay in Ukraine, although in France I have a job waiting for me, and by the way, here for me and
for mom treatment is all paid and expensive? I can't forget all this.
Husband
calculated that the whole vacation cost us 4.000 00 four thousand euros, and
it happened here! ! !
Regards and good day to you
фото снятые нами из нашего номера-вида на море нет Заманивающие фото из рекламы отеля,на которые мы ЯКОБЫ наш номер,смотрите наши фото!!!!!!!!!!!!! Заманивающие фото из рекламы отеля,на которые мы фото из рекламы отеля фото снятые нами из нашего номера-вида на море нет
аватар roznatbr
 •  traveled 12 years ago
Rating 9.0
We rested in Utes in the Laguna hotel in August 2012 Family of 4: mom, dad, 2 girls To say that I liked it is to say nothing, our whole family is just delighted... For its price range, this option is just a godsend, the combination of price / quality is the best I have not seen yet... I want to make a reservation right away, I am not a master of compositions, so I will write once, and I will replicate this review, please do not write me down as an agent of this boathouse))) And secondly, who wants to find a 7 * hotel for 3 kopecks - you don’t even have to read further, being inspired, you can be disappointed later. … More ▾ We rested in Utes in the Laguna hotel in August 2012
Family of 4: mom, dad, 2 girls
To say that I liked it is to say nothing, our whole family is just delighted...
For its price range, this option is just a godsend, the combination of price / quality is the best I have not seen yet...
I want to make a reservation right away, I am not a master of compositions, so I will write once, and I will replicate this review, please do not write me down as an agent of this boathouse)))
And secondly, who wants to find a 7 * hotel for 3 kopecks - you don’t even have to read further, being inspired, you can be disappointed later... The cliff is not ideal, there are pluses, there are also minuses, but the problem is just as much a problem as we ourselves we make it that way. . .
so. . .
First, I want to thank Dmitry and Olga Ivanovna from the bottom of my heart for their hospitality, attention and courtesy. I found the lagoon on the Internet, without anyone's recommendation, transferred the money at my own peril and risk, I was greatly bribed by the fact that Dmitry did not immediately rush to receive it, and after receiving it answered in detail all my most stupid questions. In general, Laguna has a very careful attitude to money, people do not strive to snatch every penny, but prefer to earn a reputation. We paid immediately upon arrival, but no one lost attention to us, moreover, when we calculated the amount of payment, it turned out that they forgot to deduct the amount of the deposit, we would not have recalculated, the main thing is that we don’t have to, and Dmitry brought the money, and also apologized, a nice bonus and causes respect. Each remark was followed by an immediate adequate reaction: the lock broke - they invited an employee, repaired it, etc. In general, if you do not expect telepathy from people, but use speech skills, then the level of comfort increases greatly... Separately, I want to thank Alla Vladimirovna, wonderful, kindest a person who takes a very responsible approach to cleaning, manages to clean up without touching the things of the guests, cleans only at the request, without your knowledge he will not come close to the room, so the frequency of cleaning depends on the vacationers themselves - at least daily, at least not once...
Secondly, a special thanks to the neighbors in the hotel, all the people are wonderful, by the way, the 3 hostesses who cooked in the kitchen got along quite well, the stove heats up a lot, even if both burners were occupied, it was an occasion to sit and chirp for 15 minutes, no one there was a need to eat sandwiches, we cooked a saucepan of borscht, put it in a large refrigerator and heat it up in the microwave without any problems...
Thirdly, about Utes in general… what is good and what is bad…
All the comments that they write are fair, but, guys, this is not something that is not a problem, but the conditions of a problem in which the result depends on the solution...
Lots of cars, yes. It’s also true that these cars didn’t come by themselves, but vacationers rolled on them, for whom it is important and necessary, if the cooperative forbids entry, then many fairly solvent vacationers will go to another place... Well, who doesn’t like it, they may well take a walk to the chic park in the Gagarina estate (even cars get there, but still not much). Here in the park, the air is something, breathing is impossible to breathe, I myself am very sensitive to smells, and so there are the very resort smells for which I go to the sea... I want to note right away that the park is running, no one in it is landscaped does not deal with design, for this in Aivazovsky, please, by the way, we went there on foot, through Karasan, to Patrenid, who likes to trample his feet, it’s better not to think of it...
The gravel on the beach is true, but is the complete lack of a beach better? The cooperative solves problems as best they can, they try to deal with them promptly, not only they cut money... By the way, a clean beach is already a big deal, I didn’t notice an abundance of cigarette butts or leftovers, there are not only trash bins on the embankment, they are also cleaned, no need to push garbage into them with your foot...
The tightness on the beach is also true, but at 7 in the morning it’s quite possible to spread a towel, and at 9 you can stumble on the edge of the sunbeds... It’s not fatal... and the guests of the Laguna can afford such charm as sunbathing on the 6th floor, there are sunbeds there, and no one goes over the head... We did just that, we swim in the sea and upstairs, where no one bothers...
A staircase is a wonderful miracle, if Dmitry hadn’t explained to us in detail what was happening, we would never have guessed that this is a “window to Europe”... don’t you like to climb? Good people, because we ride elevators at home, and some pay money in fitness clubs, and here is free step aerobics, training for the heart...
Sunbathing before lunch - but what, you just need to lie stupidly on the beach? We warm our belly before lunch, and then it’s quite possible to ride, we were in the Alushta Aquapark, in Yalta, in the Nikitsky Botanical Garden... I note that all this without a car, without an excursion, on buses, on the famous Crimean trolleybus...
I would especially like to note that life in Santa Barbara calms down at 23-00, cafes close, you can take a walk on the embankment, but noisy companies are not welcome, you can even get a remark, because. they spend a lot of time with kids… If anyone likes nightlife and noisy parties, then this is a different place… Our room faced north, to our patio, such a cozy little world, greenery, ivy grows on the walls… beauty… and the neighbors from the southern rooms said that for the entire time of rest only once some company made noise on the street at night... this is also a big plus for the boathouse...
More about entertainment: for kids in the Utes rest house, there are cartoons, then performances, in the Gagarina estate, discotheques are arranged in the evenings, namely unpretentious jumping jacks... and who needs a foam party, male striptease, etc. - this is on the Karasan embankment...
So, something like this... as a result of my essay, I want to say that on vacation, let's look for the good and pleasant, and not the negative, we have enough of it in everyday life...
Who said the glass is half empty? But half full! Full of joy, new experiences and sparkling mood! After all, for this we are going to the Crimea!
аватар utes.laguna
‹ Hotel Laguna 1*
 •  traveled 12 years ago
Rating 9.0
В этом, 2012 году вместе с семьей отдыхали в п. Утес в Гостевом доме Лагуна у Дмитрия, нам очень понравилось благожелательное отношение хозяев и прекрасное обслуживание, мы отлично отдохнули обязательно вернемся сюда еще раз. … More ▾ В этом, 2012 году вместе с семьей отдыхали в п. Утес в Гостевом доме Лагуна у Дмитрия, нам очень понравилось благожелательное отношение хозяев и прекрасное обслуживание, мы отлично отдохнули обязательно вернемся сюда еще раз.


avatar belinta
I would like to come in 2013. I want to know the prices.
11 years ago  •  2 subscribers 2 answers
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avatar utes.laguna
‹ Hotel Laguna 1*

Гостевой дом в поселке Утес между курортами Алушта и Ялта вблизи м. Плака.

Location 12 км от города Алушты. До пляжа 30 метров. Вблизи находится бывшее имение Раевских, дворец и действующая фамильная часовня князей Гагариных.
In a hotel

Кухня-столовая.

  • restaurant
Description of rooms In the rooms

Мебель, телевизор (кабельное ТВ), кондиционер, холодильник, сейф,чайник, санузел.

The address АР Крым, п.Утес, ул.Княгини Гагариной 25
Phones: +38 (050) 708 82 28
+38 (096) 408 87 28
Website: Laguna
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