Обман и зря проведённый отпуск Fraud and wasted vacation

All vegetation cut down in an area of ​ ​.5 km or more under
existing building houses, everywhere and around. We have been deceived. sea ​ ​ view room
turned out to be overlooking ...the windows opposite the standing hotel, there are many
photo, right through
road and without
sidewalks. i. e. after 5 meters. The sea was visible only on the right
fifteen%. Guest house "Laguna" is not on the first line from the sea, but
on the second, this
information from the consumer was hidden and. cheated, it's called cheating
consumer and the communication of false information. Approximately 50-60% of buildings
announcements of their sale and the availability of rooms!! ! ! And this is the peak
the holiday season is mid-August, it’s immediately clear that people are running away
from here
The stairs leading to our room on the 3rd floor are spiral and very narrow, right in front of
the threshold was not closed 3 pieces of iron fittings, there are proving
photos that perform

10x5 cm, which can lead
unfortunately, and the lighting on the stairs was bad and
turned off frequent power outages, we even
did not warn about it, thank God that I noticed it and warned
husband, since he does not have 100% vision, when I asked to be transferred to
sea ​ ​ view room as booked and prepaid
fourteen
April 2013 from France with a French bank card, in a hotel advertisement
false information reported ......the hotel is NOT located on the
seashore. . us Lyra the receptionist told us that the other
no rooms and offered to see the observation deck on the 5th floor, she
really with a GREAT sea view, no one standing in front
blocking the sea of ​ ​ the building, but the sun umbrellas were broken, about
we were warned that tomorrow they would be repaired, that all 3
day of our stay there, and we
40C forty degrees heat, under the scorching sun for the first time
had breakfast at 9.30 and took pictures on the terrace.
The administrator very strongly imposed to pay for breakfast, and for all days of stay not
it’s decently simple that we couldn’t refuse it Breakfast was not
corresponded to what was shown to us on the menu, and there were no bits of meat in the scrambled eggs
were very small for an adult, but delicious, this is not breakfast, but like a snack. so we decided not to order from
them breakfasts, without
explanations
the husband tried to fix the umbrella right there, but it was broken by a storm the day before and without
tools is not possible, and this is not our job, we are customers. the scorching sun was unbearable these days
and radiation emissions, the hotel did not try to send the technician Lira promised
once for the promised repair of umbrellas. View of
the sea from the terrace of the 5th floor is simply charming, we are under the scorching sun
tormented, having breakfast and admiring the sea view. Advertised
a set of dishes - they gave 2 plates and 2 cups from it, you can’t take more
allowed, but the sharpened knife is not

allowed to take, they gave "stupid" and Lira offered it to us
sharpen yourself! ! ! Think 2 foreigners in someone else's hotel. where is the sharpening
they will take it, they didn’t cut all the fruits, they broke them and somehow suffered

What is in reality the surroundings of the hotel are small concrete
hotels adjacent or very close standing, without a single vegetation in
area of ​ ​.2 km or more and do not stop around the construction site, the hotel has its own
there is no territory and a beach (this nightmare is a separate topic_) at all the first
There are mini markets on the floors of all buildings. restaurants that people drive up to all day
cars to load the goods, there are no sidewalks, the street is one-way, i. e.
the risk of being hit by a car on the way to the beach, and they drive very
quickly, but I also saw the children, to a polite request not to drive like that
quickly, they called me very rude words, I didn’t do it anymore
remarks to drivers, walking along the road to the beach, politely passing ALL passing cars
endless stream.

The hotel does not have a terminal for payment by credit card (and before arrival
from France
the question was asked whether it is possible to pay by cards in a letter dated May 12.2012
Piotr Musiyaka replied: Yes, of course you can pay by card, terminal
we have. ") Administrator Lira copied the number in my notebook
my French card is generally
NOT legal action as I didn't sign the check and could have
claim at the bank that I did NOT pay with this card, how is it? For my
the French bank is not legal, the husband refused to do so, but
there was not enough cash, and we agreed

We arrived with 4 bank cards, which have enough
funds for a WORTHY vacation that my husband and I deserved, looking at
great enticing promotional photos of the hotel from march 2013 by reading reviews from others
visitors on the Internet (if they are truthful) in drizzling almost all
year in Paris, dreaming of sun, beach and paradise, as in the advertising photo of the hotel, sitting in our beautiful

apartment in Paris, designed by Baron Haussmann, if anyone knows
the quality of these buildings
took about a thousand in cash
hryvnia, because it’s dangerous to take more, as it turned out later, EVERYTHING is absolutely
services, souvenirs, shops, fruits and restaurants for cash
money, except for one grocery store and the only restaurant
"Santa Barbara" in which there were 2 times there (there are two checks and two
bank statements) 50% more expensive than in others
restaurants, the kitchen is disgusting, the administrator apologized that everything
seasonal workers or students not trained and the chef is not
pro, have husband after their Trout fish
I had a stomach ache, they gave me overcooked sheep meat for 80% a piece of fat and
undercooked vegetables, salad, second course and drinks EVERYTHING bring
immediately, 3 types of dishes at once!! ! !
Just imagine! ! ! The administrator offered us a discount for the inconvenience
10%, t to
there is nothing to replace with other dishes! Horrible! In other nearby restaurants
lunch costs 180-200 hryvnia for 2 people. cash, they have -300.350 hryvnia We realized that without
you will have to eat cash from them only or by yourself in the only
grocery store to buy food, but you need fruits and vegetables
pay in cash, which is not

There is no ATM anywhere near the hotel, and there are about 30 mini
hotels, the nearest ATM "Privat Bank" and "Unicredit Bank" are located on
the territory of the sanatorium "Utyo" s, to which you need to climb the stairs uphill
in hot heat to the level of 8 or 10 floors without a single shadow or
trees
As it turned out in the banks already THREE DAYS !! ! ! no money we reported it
to the hotel administrator, call 2 banks to bring the money, this is
turned out to be out of her control. in the end I'm in 40 degree heat
went up to
these ATMs several times a day, no money appeared there all 3 days of our
there stay, people from
neighboring hotels and a sanatorium they said that we should go to the nearest
city-Alushta 12 km by bus, but it's 30 minutes drive in a small without

air-conditioned bus, which is crowded and runs every 2
hours!! ! ! Think about it, Administrator Lira advised me to
a taxi that costs 240 UAH round trip, think about it!
Taxi drivers know that the only way to this lost place is by taxi and
get there, so the price is 2 times more expensive. Another way out of the created
situations, how to withdraw money from our cards, the administrator did not
suggested.

The Hotel does not have a beach, so when they advertise "to the beach" - this
urban public, after a storm, pebbles and small stones were applied to
1 meter or more high - no one leveled it
bulldozer, nor shovels as in closed
beaches, so all 3 days it was almost impossible to go down to the sea
possible, and also after swimming, climb 1 meter along the pebbles to
get out of the sea, the husband never ventured to swim in the sea, also going down to the sea through very narrow
stairs whose passages
cluttered with stinking trash bins or just boxes
on the 1st
beach map with paid tapchans for 25 UAH and umbrellas for 15 UAH, although
EVERYWHERE IN CRIMEA it costs UAH 20 and UAH 10, respectively. over 90% occupied
territory, on the second map 80% were occupied by the Tapchans, although

In accordance with the Rules for the arrangement and equipment of beaches on water bodies of the Autonomous Republic of Crimea,
approved by the Decree of the Council of Ministers of the Autonomous Republic of Crimea dated 21.05. 2013 No. 93, on the beaches of the general
destination territory intended for the free placement of beach accessories
beach visitors, must constitute at least 70% of the recreation area on the beach. Thus,
paid beach equipment should occupy no more than 30% of the beach recreation area.
With regard to the use of personal beach equipment by beach visitors, any
There are no restrictions on this issue by law, so vacationers
can use their own bedding, mattresses and sun loungers on the beach.

But it is not the poor clients of Laguna Guest House who have to resolve the problems, we have paid
money for relaxing
There is no Cliff on the beach -

1-Rescue drowning
2 toilets
3 changing rooms
4 food, fruits, liquor, leftovers are brought in
stay on the beach. decompose and stink, NOBODY cleans the beach
5 places shady
T E 2 tapchans = 50 UAH + 2 umbrellas 30 UAH = 80 per day
That is, if our room costs 695 UAH + beach 80 UAH + meals for 2 people
400 or 500 + 240 taxis to Alushta = 1400-1500 per day
There are private hotels and sanatoriums in Crimea with a closed quiet area and
beach, immersed in greenery, with 3 meals a day, the presence of an ATM or payment by card 1200
UAH per day for 2 people

Also, again, this is not a closed, fenced hotel, at night
screaming drunk until 3 in the morning, especially a drunk woman who was beaten, then
soothed the man on the first night complained to the administration, she
says she didn’t hear, and my husband and I didn’t sleep, but the same thing happened again at 3
night, of course, because its windows face north, ours face south
In general, as we later found out to our horror, because this is a very remote
a place where people come to rest not for families, but for
called "Romantic meetings on the side" I did not at the beginning
understand why so many heavily drunk. overpainted and vulgarly behaving women and
strange unleashed men, only then we were told that this is a remote place
has a reputation for being a lewd date place, especially at Santa's
Barbara"
On August 12, I asked the administrator to somehow help us with
the problem of how to withdraw money from our bank cards, she did nothing, she decided for the last time
go to the ATM at 1.00, there was no money there, I'm from my mobile phone
called Privatbank, they brought the car in 30 minutes with money, but suddenly he
broke down, after another 30 minutes a technician arrived, repaired another 30
minutes, but suddenly at 1.00 there was no connection via the Internet, which is necessary for
withdrawing money, until 18.00 the Internet did not appear at the ATM, at 1.00 in
there was no point in calling the bank, it is closed, i. e. we have to wait for tomorrow

of the day, i. e. I spent 3 hours on the heat near the ATM with others
tourists. The husband from all this nightmare felt very bad to go with me on
bus or taxi to withdraw money in Alushta, I myself with 4 foreign
cards on which large amounts, did not dare to go alone - the risk if they disappear
We announced to the Administrator at 18.30 on August 12 that we could no longer
stay at the hotel and the next day we will leave before 1.00, which we did, that is, she
it was time to find other clients at the peak of the holiday season, she is very
disappointed and became already very unfriendly with us, saying that we
we will be required to pay a fine in the amount of one more
night! ! ! Think about it! ! ! We need it at the peak of the season, when everyone is good everywhere
numbers are busy, where to look? ? ? ? to leave, it is not known where, to pay for a taxi more, to look for
where to go, and even pay a fine to the hotel, We refused, saying that
we will pay only for the nights spent at the hotel and if not, we will write
details on the Internet, only after that the administrator agreed with
us. And she reproached me why I didn’t ask in advance from France
is there an ATM? When I asked...there is a letter dated May 12 from the hotel
the answer is that there is a terminal
I had a nervous breakdown when leaving the hotel, I cried, very
I regret that all the days I talked about our troubles on the phone
mother, who ended up in cardiology with a nervous strain, a ticket to me
In France, you will need to buy a new one. My husband flew to work in France, I can't leave my mother
in such a state, forced to be in Ukraine for the time being, her health
worsened due to the fact that her beloved son-in-law and daughter were tormented by
resort.
Put yourself in my place, what would you do. if you spent
colossal vacation money
money 2 tickets from Paris-Kyiv_Symf, although for a promotion, but still 800
euros, taxis, meals and other fees, which are 30-50% more expensive in Utyos than

in other seaside resorts of Crimea, by the way, paying in the store with cards, I can provide all the checks, spoiled vacation, which my husband has once a year, deceived with a number and
conditions of stay, spoiled health of mine and my mother, due to
which I am forced to stay in Ukraine, although in France I have a job waiting for me, and by the way, here for me and
for mom treatment is all paid and expensive? I can't forget all this.
Husband
calculated that the whole vacation cost us 4.000 00 four thousand euros, and
it happened here! ! !
Regards and good day to you