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3.0
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All the good impression about the rest was spoiled by the receptionist. We asked them to prepare the documents on accommodation for us to report to the accounting department about the business trip. To which he accused us of asking for false documents. We asked to call another employee who will help us in this matter, to which Sergey, the receptionist-cashier, refused. I ask the hotel management not to leave this episode without attention, you have surveillance cameras, take a look. Your employee left a very bad impression.
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