It looks nice and expensive, in fact, not worth the money.

Written: 1 january 2015
Travel time: 29 december 2014 — 4 january 2015
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 3.0
Food: 4.0
Amenities: 8.0
We chose this hotel without sparing money. The rooms are quite expensive, to avoid a pig in a poke we took deluxe rooms. At first, the impression was good: clean, cozy rooms with access to Wi-Fi and TV. Later, massive deficiencies emerged. Zero service. There are few staff, it seems that they are saving on it. The administrator is also an uboshitsa, he is also a waitress, etc. The rooms are not cleaned, to change at least towels had to ask them 4-5 times. In general, everyone is smiling, but no one will notice you without an obsessive address.
The most stupid thing is that in winter, at a temperature of -20, there is no normal heating in the suite. The battery is running on its last legs, asking for something to be done (5 times) for 3 days, we were finally told that nothing can be done.
In general, this hotel looks tempting and beautiful, but not worth the money! Been here for the first and last time.
Translated automatically from Russian. View original
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