Moved out and never settled in!! Nightmare

Written: 11 december 2017
Travel time: 10 december 2017
Having booked the hotel, they immediately asked to pay for the first day, now it’s clear why. We paid, but to spend the night in this "hotel" did not work. Everywhere on the site there is infa that wi-fi throughout the hotel: do not believe it, not only the Internet, there is no connection at all !! ! The room we were assigned was dirty, dust all over! ! I am silent about slippers, there is not even a shower gel ! ! The room is old, renovated a long time ago. The hoods in the kitchen do not work, the whole hotel smells of garlic and fried.
At the request to give another number, where he can at least catch the network, not like the Internet - they shrugged. After a 30-minute stay at the hotel, and payment of 855 UAH, we had to check out, and at 23-00 we had to look for another hotel. Fortunately, there are no problems with this in Bukovel, and after 15 minutes we were already in a good room
another hotel)
The director immediately refused to give us the money that we stopped him on the card, despite the fact that we went into the room and left.
People, stay away from this "hotel"!
Translated automatically from Russian. View original