Отдых в Radisson Blu Resort Буковель Rest in Radisson Blu Resort Bukovel

Good afternoon! I want to say right away that I really liked the hotel, but …. Unfortunately, there is a "BUT". Rested family from 15.07 to 21.07. Then you need to tell by day. Arrived 15.07 inspired in anticipation of the rest and …. We immediately learned that on Booking the price is indicated without VAT, that is, plus 7.500. Closer to 22.00 we got to the cigar room in anticipation of a good hookah with cocktails, and away we go. It turned out that a company of 15-20 people was playing mafia in the middle of the hall (later they learned that these were the active parents of the Znayka group) and in fact it was not possible to use the hall for its intended purpose. So we "satisfied" decided to get out into the street (the temperature outside is +10). Okay, four blankets for two romantics, ate....Second day 16.07. Evening 20.30 the same cigar room. We are alone, because the lounge area is light music, buzz, hookah (you already understood that we are fans of hookahs, so this relaxation area is important for us),
cocktails and. . . Here they are - the Znayka group, well, they decided, we will survive, but these same active parents begin to turn off the music, actively SCREAM and again the mafia. Thanks to the bartender girl 4-5 times she tried to leave the music at least in quiet mode, but you already understood “active parents” put the mafia on the opinions of other customers and hotel staff (one of the LADIES actively discussed, influence on the hotel manager). We, as people, are more correct again on the street and the same four blankets (TEMPERATURE ON THE STREET +6!!!!!! ). The administration (honor and respect!!!! ) makes a second hookah for us as a gift. Thanks!! ! survived. Day three 17.07: and then IGOR appeared (super hookah !!! ! ), made quiet music, separated the mafia zone and other guests, I can’t say that it was super, but at least it was already something. Okay, we survived. Day four 18.07:21.00 hookah again, "know" no super....Yeah 22.
00 these "miracle" active people reappeared and again the same thing... MAFIA (I don't see this game already). Okay, a little indignant, Igor took the blow, left. Also on this day, around 20.00, the receptionist came up to the reception and said that our child had a birthday on 19.07, announced the room number, clarified where you can order a cake. The boy assured that the hotel would make some kind of present. We went to the restaurant, clarified by ordering a cake. We were again told that the hotel is making some kind of present in the form of a cake. We decided not to order a cake. Booked a table in the restaurant! You will understand why I am talking in such detail further. Day five 19.07: my beloved DAUGHTER has a birthday!!! ! Breakfast - in the next room they congratulate the child on his birthday !! ! Okay!!! ! At 18.00, we ordered the delivery of balloons and flowers (this is important), I call the reception, I repeat that we have a birthday child, please meet and bring all this to the room (that is, at least the second time I inform about the holiday).

Evening, 20.00 we solemnly congratulate Daughter in the restaurant, the evening is coming to an end. I decide to check with the waitress about congratulations, and I hear a GENIUS phrase: “Why didn’t you say it before? » This is FIVE stars!!!! ! People in Turkey at 8.00 are already congratulating children TURKEY - where everything is just on the stream!!! ! Well, well done, the girls got out, sang a song and congratulated. THANK YOU!! ! BUT RECEPTION ????? ? STUPID!!! ! Outraged! Don't yell! Survived! It's a shame!!! ! Day six 20.07. Evening we understand that in the cigar hall of the “know-it-alls” (by the way, it turns out they have two rooms booked), it’s good that it’s warmly decided not to conflict on the street, but just to contemplate the mountains. And again, not a pleasant moment. I’ll be back by 16.07 somewhere around 5-6 pm we were sitting on the terrace in the lounge area and decided to have dinner, but all the waiters refused us, arguing that in this area you can order antipasti from the restaurant at most, everything else is categorically NO. Good. But 20.
07 in the lounge area, one of the mothers with three children (as I understand it, from the “know-it-all” group) freely orders carbonara and further down the menu. Waiters without any claims bring. People are FIVE stars?????? ? Do you have DIFFERENT rules??? ? AS????? ? Day seven 21.07. We leave. We are clarifying about the winter arrival from January 4 to 11, and they tell us about the horror..... there will be a “know-it-all” group. All these seven days, all the staff staunchly repeated to us: “You understand, they have been visiting us for five years”, “Other guests are also outraged, but we can’t do anything, this is decided by the hotel management” YOU SERIOUSLY!!!!! ! So close the hotel, and open only for the "know". Now calmly. The hotel, in general, was very pleasant. We still want to try to come in the winter, maybe something will change. Thank you for the vacation!
P. S. For reference, from April 2018 to the present day only through booking 31 trips, in Ukraine and Europe. But this is the first time I'm leaving a written review.