A beautiful description, good advertising, but in reality it’s not at all what they expected.

Written: 21 december 2016
Travel time: 17 — 19 december 2016
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 10.0
Cleanliness: 10.0
Food: 3.0
Amenities: 3.0
We took a coupon, I won’t particularly complain about this, but if I had gone at full price, I would have been terribly disappointed.
1. Nutrition. On the first day, we were not particularly lucky with dinner, after skiing we arrived insanely hungry, and for dinner there was one small portion of borscht with cabbage salad (this is in the indicated 4 dishes). Other days the food was hearty. But this unfortunate one borsch just killed. A man of this portion is like drinking tea. So if you are going to this hotel, then think about additional food! Another fact: NO REFRIGERATOR! No food and no refrigerator. Like if you don't want to die of hunger, pay. This is when you consider that as such there are no cafes in the homeless at all, except perhaps in other guest complexes.
2. We hear in the rooms hellish. Any sneeze is heard.

3. Do not see each other at the "jacuzzi", this is an ordinary piece of a pool with a fountain that splashes in your eyes, the water is cold there. In the pool, too, the water is very cold, designed only for a bath.
4. Junior suites differ from the standard only in the presence of a balcony and a large bathroom. There is no particular difference.
5. Don't count on TV at all. We have not found a single working normal channel. Pts many channels, but they are all disabled. I don't know what cable TV was mentioned in the description.
We will not return to the hotel, but special thanks to the administrator Lyuba, a very nice girl, she quickly solved all our problems, she was attentive.
There are also many pluses, if the hotel did not bend such prices, there would be no questions at all. We rested in so many hotels of different categories, so I consider my assessment objective.
Translated automatically from Russian. View original