Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
10.0
Cleanliness:
10.0
Food:
9.0
Amenities:
7.0
The hotel is located right on the beach in a pleasant company with Sheraton, Ritz-Carlton, Hilton, etc.
The first thing I want to note is the high level of service, the friendliness of the staff and the willingness to help in resolving any issue.
Quick check-in even though it was 2am.
Spacious room with balcony and sea view (see photo). In the room: central air conditioning with the possibility of self-regulation of temperature, TV, safe, mini-bar (for a fee), a corner with a kettle, coffee, tea, cream and bottled water (free of charge).
Bathroom: 2 towels each, paper napkins, very good cosmetics: gels, shampoo and hair conditioner, body lotion, caps, threads.
Room cleaned daily, towels changed regularly. Drinking water is given 2 times a day. In the evening, the room is prepared for bed - very nice and pleasant.
Breakfast - buffet.
For those who are used to eating in good Turkish fives, the assortment may seem weak, but to be honest, we were full. Also at breakfast there are fresh juices (free of charge) and fruits: melons, pineapples, watermelons, apples, oranges. The restaurant staff just flies, dirty plates are removed instantly. The dishes are very clean (who was in Turkey, again, even in very expensive hotels, will understand why I focus on this).
On the 3rd floor there is a fitness club with a gym and a sauna.
There are 2 swimming pools. Children's - small under a canopy, in the shade. And the adult, however, is small.
Unfortunately, there is no beach yet, it is only under construction. We went to the city, right next to the hotel (you can go out through the fitness club and the pool without going down to the city). Beach towels are provided by the pool. The beach is clean, free (the exception is Friday, a day off for residents of the city).
I recommend bringing an umbrella with you, as
it's a little expensive to buy an umbrella there, and at +35-+45 you can't lie on the shore for a long time. You can go to a paid equipped beach.
Departure - the hotel has a left-luggage office, you don't have to worry. Your things will be safe and sound.
Once again about the service. As a person who has worked in a 5* hotel for many years, I can say that the level of service speaks much more about the way you are seen off, rather than met. So, our transfer was delayed (not the fault of the hotel), but at the same time, the hotel staff called the travel agency that organized the transfer several times, approached us and reassured us so that we would not worry. That's it guys. Tell me where you saw this with us.
My verdict - I would return to this hotel. This level of service, the comfort of the rooms and the attention of the staff is just for me. Have a good rest everyone.
And a few more general tips.
1. For those who do not speak the great and powerful English, it will be difficult.
All staff and all residents of Dubai (including, sorry, janitors and security guards) speak English. Russian is rather an exception. Although now many hotels are trying to take at least one Russian-speaking employee to the reception, it’s not a fact that you will be lucky; .
2. Many hotels have a deposit that is given on the day of departure in local currency, even if you gave a deposit in dollars. Therefore, it is better to have a credit card with you, on which this amount will be “frozen”, because having received drachmas on the day of departure, you are unlikely to have time to spend them.
3. Jellyfish. They meet and sting painfully (these are not harmless Black Sea creatures) - my burns have not yet disappeared. What to do if you get stung - the pool staff has a spray that quickly neutralizes the burn. They call jellyfish "Jelefish", so seek help and discomfort will be minimized.
Have a good rest and bright impressions!
The first thing I want to note is the high level of service, the friendliness of the staff and the willingness to help in resolving any issue.
Quick check-in even though it was 2am.
Spacious room with balcony and sea view (see photo). In the room: central air conditioning with the possibility of self-regulation of temperature, TV, safe, mini-bar (for a fee), a corner with a kettle, coffee, tea, cream and bottled water (free of charge).
Bathroom: 2 towels each, paper napkins, very good cosmetics: gels, shampoo and hair conditioner, body lotion, caps, threads.
Room cleaned daily, towels changed regularly. Drinking water is given 2 times a day. In the evening, the room is prepared for bed - very nice and pleasant.
Breakfast - buffet.
For those who are used to eating in good Turkish fives, the assortment may seem weak, but to be honest, we were full. Also at breakfast there are fresh juices (free of charge) and fruits: melons, pineapples, watermelons, apples, oranges. The restaurant staff just flies, dirty plates are removed instantly. The dishes are very clean (who was in Turkey, again, even in very expensive hotels, will understand why I focus on this).
On the 3rd floor there is a fitness club with a gym and a sauna.
There are 2 swimming pools. Children's - small under a canopy, in the shade. And the adult, however, is small.
Unfortunately, there is no beach yet, it is only under construction. We went to the city, right next to the hotel (you can go out through the fitness club and the pool without going down to the city). Beach towels are provided by the pool. The beach is clean, free (the exception is Friday, a day off for residents of the city).
I recommend bringing an umbrella with you, as
it's a little expensive to buy an umbrella there, and at +35-+45 you can't lie on the shore for a long time. You can go to a paid equipped beach.
Departure - the hotel has a left-luggage office, you don't have to worry. Your things will be safe and sound.
Once again about the service. As a person who has worked in a 5* hotel for many years, I can say that the level of service speaks much more about the way you are seen off, rather than met. So, our transfer was delayed (not the fault of the hotel), but at the same time, the hotel staff called the travel agency that organized the transfer several times, approached us and reassured us so that we would not worry. That's it guys. Tell me where you saw this with us.
My verdict - I would return to this hotel. This level of service, the comfort of the rooms and the attention of the staff is just for me. Have a good rest everyone.
And a few more general tips.
1. For those who do not speak the great and powerful English, it will be difficult.
All staff and all residents of Dubai (including, sorry, janitors and security guards) speak English. Russian is rather an exception. Although now many hotels are trying to take at least one Russian-speaking employee to the reception, it’s not a fact that you will be lucky; .
2. Many hotels have a deposit that is given on the day of departure in local currency, even if you gave a deposit in dollars. Therefore, it is better to have a credit card with you, on which this amount will be “frozen”, because having received drachmas on the day of departure, you are unlikely to have time to spend them.
3. Jellyfish. They meet and sting painfully (these are not harmless Black Sea creatures) - my burns have not yet disappeared. What to do if you get stung - the pool staff has a spray that quickly neutralizes the burn. They call jellyfish "Jelefish", so seek help and discomfort will be minimized.
Have a good rest and bright impressions!
Translated automatically from Russian. View original
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