Fraud and cheating

Written: 8 april 2009
Travel time: 27 december 2008 — 3 january 2009
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 7.0
Cleanliness: 10.0
Food: 7.0
Amenities: 6.0
I deliberately write a review after a quarter (on a cold head). So. . .
1. The hotel is beautiful. Don't say anything. Grandiose. But still, it seemed to me like some kind of casemate chtoli... Let's just say that the walls in it put pressure on the psyche. Crowds of tourists (hotel guests) in the water park. Little entertainment. Sports... Well, how to say. There is no variety. The water park is deplorable. The slides are not interesting (even the little one was in shock, he says that he liked it better in Sevastopol and Egypt). Purely. The staff is attentive. Food... well, how to say. My family is not very good. In short: The hotel is a solid three (on a five-point basis). The rooms are normal.
2. Sea. A narrow strip of the inner bay, bounded by buoys, like some kind of paddling pool in a pioneer camp. The sea is irrelevant. Unit (parents to school).

3. Water park... a crowd of people. After 11 o'clock in the morning there is nothing to catch. Huge queues for the slides. Uninteresting slides. Deuce.
4. New Year. Sheikh - Honduras. Canceled fireworks (since Israel attacked I don’t remember who). We chose a restaurant (I don’t remember how much, but paid a lot of money for the evening) - French. I am Afigel from what we ate there. Well, maybe the French would have liked it, but the wretched portions, it is not clear what kind of stink... and the offered wine for $ 10.000 a bottle... There was no entertainment. There was some kind of cheap little singer, she tried to portray something there. Then there was a holiday on the shore, but the mood was ruined thoroughly. I didn't want anything anymore. Rating - deuce.
5. Dubai. Sloppy city. There are no comments here. There is nothing to watch. Construction. Let's just say that the East is a delicate matter and we don't need such hockey. The most important thing is dry law. No beer : ( Score - deuce.
All in all, I didn't like it. Well, the only plus is that I really rested. Didn't think about work. All the time I was not let go of the feeling that everything around me was some kind of hack work. Well, it shouldn't be like that. New hotel. . . Well, I don't know. In short, I will never go to the UAE again.
AND NOW THE MOST IMPORTANT THING IS PAYMENT CARDS FRAUD!!!
I myself am the head of the bank's payment cards department. The hotel was chosen by the wife. I read the reviews on this site already when "tickets were on hand. " Decided to play it safe (and for good reason). I issued 2 additional cards for myself, on which I set payment limits in the amount of 1000 and 2000 US dollars (well, I set myself SMS informing).

Upon arrival at the hotel, the girl at the reception asked for a card to block the amount of $ 1.000 (so she said). Well, I gave a card (the one on which the limit is set at $ 1.000). The girl took it "somewhere where there is a POS-terminal". Well, okay already. Didn't get angry. Two minutes later, an SMS arrives about an attempt to block the amount of 2.000 US dollars. The same girl (Russian-speaking) comes and claims that the type card does not work. I accordingly show her an SMS, well, I say, like, what are you doing. In response. . . I'm sorry, they made a mistake. . . I went back. Blocked this 1000 unfortunate.
Departure day. The car is already waiting. I go to reception. I say, let's count. They give me an invoice... And there such garbage is written... what I used is not written, but instead free hotel services are included (which are already paid), but the invoice is adjusted approximately to what it should be. I accordingly advised to use this piece of paper for its intended purpose, not to fool around, and quickly give me the correct account. Issued an invoice. It turned out that the amount was slightly less. I agreed with him and signed. I received an SMS about debiting this amount (I didn’t give the card, the card is no longer required, since there is information about the card in the terminal, the blocking of the transaction "turned" into debiting the required amount). In general, on a horse and home. But here the most interesting begins. Upon arrival home, I checked all the transactions at work. Everything is fine, all operations were successful. I have blocked the card. After 2 weeks, after we were already at home, at 2 o'clock in the morning an SMS arrives that the hotel is trying to write off about 2000 USD from me. The card was blocked, and there was a limit (I always plan expenses). All in all a bummer. Further, write-off attempts continued daily, until March 4th. I had to turn off SMS informing on the account, since SMS messages at 2 o'clock in the morning got sick. The limit would have been opened, I would not have blocked the card, money would have been deducted from me, and then I would have fucked with the chargeback at work. That's it. Be carefull!!!
PS: All the time I was at the hotel, I was of sound mind and in a sober memory (and how else, because the prohibition, and the prices of alcohol do not allow you to get stuck in the trash). So, I know for sure that neither I nor anyone in my family has made any expenditures in excess of what we signed on the bill at the time of departure. Apparently this is classic banking according to Sharia law, where it is considered legal to deceive the wrong person.
Be careful and take care of yourself.
Translated automatically from Russian. View original