Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
10.0
Cleanliness:
10.0
Food:
10.0
Amenities:
8.0
We chose the hotel both for the cost and for the location to the Mall of The Emirates. The Citymax Hotel Al Barsha at the Mall turned out to be the most suitable for our needs. There were no problems with the settlement, except for the fact that in the Al Barsha area, there are two hotels with the name Citymax. Thankfully they are close by. The first time the transfer bus came to the wrong one, but the employee quickly explained to the driver where to go, since the GPS works fine and you can connect the navigator. It also happened once with a taxi.
The hotel staff is polite, helped to check in a little earlier, from 7 in the morning, instead of 14, though for $50. But since arrived with a child, had to agree. They also helped with setting up Wi-Fi, tk. everything is tied to the room number and last name.
In addition, he recommended not to change money with them, because. the course is very predatory. He also said that the exchangers in the Mall open from 9 am.
There is a cafe on the ground floor, but we didn’t go, because. expensive.
The dining room is located on the second floor, according to their numbering it is 1. We had breakfast included, the menu is decent. Some kind of cinnamon-scented atomizer is switched on before entering the dining room, perhaps to whet the appetite. Pleasant, I must say.
Both porridge and egg dishes. And you can personally ask to cook fried eggs. Every morning there was Indian cuisine, coconut and some other chutney. There were also Arabic ones - hummus and mutabal. Pancakes, muffins, maple syrup separately, sweet and plain yoghurts without additives. From drinks black tea Lipton, some unfamiliar green. There is also a coffee machine. It is clear that sausage and sliced cheese are also available. I don't remember butter. Yes, tomatoes with cucumbers, as well as watermelons and melons with apples were also in stock. For lovers of fried bread there is a toaster.
The room seemed normal from the outside, but after a full day of living, some shortcomings were revealed.
Lighting. There are switches near each side of the bed, on the one hand it seems convenient, but on the other, when you try to turn off the light before going out, sometimes it didn’t work, you had to go to the bed and change the position of the switches.
The TV, too, after turning on, did not want to show a single channel, I had to ask for help at the reception.
The room had 2 half-liter bottles of water and a couple of tea and coffee bags. Cream/milk was also present. Of the cutlery, there were only teaspoons, which is very inconvenient. Fortunately, there were plastic ones left from the plane, which partially helped out.
The bathroom was found to be missing disposable slippers that were offered for 5AED, coat hooks, toothbrushes, and disposable shampoos. Maybe they should not be in a 3 * hotel, but it was inconvenient. Liquid soap was in the bathroom and near the sink.
Unusually, there was no toilet brush either.
Cleaned the room perfectly, there was no complaint about this. At the first request, the wastebaskets were emptied.
Unusual air conditioning control. The wall panel either worked in a strange way, or we did not quite understand it. But in any case, he worked, without him, of course, it would be unbearable.
Several times an impossibly loud high-frequency squeak arose in the room, we still did not understand why, perhaps from many gadgets with Wi-Fi turned on. This happens when you call, for example, on the radio and with the phone you are near the receiver. I hope it's clear)
Mall of the Emirates is a 5-minute walk, only a long wait for a green traffic light causes slight discomfort.
There is also a grocery store nearby, we bought water there so as not to drag it from Carrefour.
The rooftop pool has a separate elevator to get to it, it is signed on the first floor for sure, and possibly on each floor too. By the way, about the features of the elevator. It only works when you attach the room key. Without him, he won't go anywhere. On the one hand, the elevators are "smart", the nearest one arrives, but on the other hand, if you need to get into the pool, you can wait indefinitely)) Once I even had to ride to the first floor and transfer to the right one. But the elevators are very fast.
In general, the opinion turned out to be twofold, until I am ready to answer whether I want to stay in this hotel again or not.
For information. If someone is going to go to Dubai Mall, then the taxi we got was 42 AED. The same distance, but on the subway for three people it cost 24 AED.
My score is 7 points.
The hotel staff is polite, helped to check in a little earlier, from 7 in the morning, instead of 14, though for $50. But since arrived with a child, had to agree. They also helped with setting up Wi-Fi, tk. everything is tied to the room number and last name.
In addition, he recommended not to change money with them, because. the course is very predatory. He also said that the exchangers in the Mall open from 9 am.
There is a cafe on the ground floor, but we didn’t go, because. expensive.
The dining room is located on the second floor, according to their numbering it is 1. We had breakfast included, the menu is decent. Some kind of cinnamon-scented atomizer is switched on before entering the dining room, perhaps to whet the appetite. Pleasant, I must say.
Both porridge and egg dishes. And you can personally ask to cook fried eggs. Every morning there was Indian cuisine, coconut and some other chutney. There were also Arabic ones - hummus and mutabal. Pancakes, muffins, maple syrup separately, sweet and plain yoghurts without additives. From drinks black tea Lipton, some unfamiliar green. There is also a coffee machine. It is clear that sausage and sliced cheese are also available. I don't remember butter. Yes, tomatoes with cucumbers, as well as watermelons and melons with apples were also in stock. For lovers of fried bread there is a toaster.
The room seemed normal from the outside, but after a full day of living, some shortcomings were revealed.
Lighting. There are switches near each side of the bed, on the one hand it seems convenient, but on the other, when you try to turn off the light before going out, sometimes it didn’t work, you had to go to the bed and change the position of the switches.
The TV, too, after turning on, did not want to show a single channel, I had to ask for help at the reception.
The room had 2 half-liter bottles of water and a couple of tea and coffee bags. Cream/milk was also present. Of the cutlery, there were only teaspoons, which is very inconvenient. Fortunately, there were plastic ones left from the plane, which partially helped out.
The bathroom was found to be missing disposable slippers that were offered for 5AED, coat hooks, toothbrushes, and disposable shampoos. Maybe they should not be in a 3 * hotel, but it was inconvenient. Liquid soap was in the bathroom and near the sink.
Unusually, there was no toilet brush either.
Cleaned the room perfectly, there was no complaint about this. At the first request, the wastebaskets were emptied.
Unusual air conditioning control. The wall panel either worked in a strange way, or we did not quite understand it. But in any case, he worked, without him, of course, it would be unbearable.
Several times an impossibly loud high-frequency squeak arose in the room, we still did not understand why, perhaps from many gadgets with Wi-Fi turned on. This happens when you call, for example, on the radio and with the phone you are near the receiver. I hope it's clear)
Mall of the Emirates is a 5-minute walk, only a long wait for a green traffic light causes slight discomfort.
There is also a grocery store nearby, we bought water there so as not to drag it from Carrefour.
The rooftop pool has a separate elevator to get to it, it is signed on the first floor for sure, and possibly on each floor too. By the way, about the features of the elevator. It only works when you attach the room key. Without him, he won't go anywhere. On the one hand, the elevators are "smart", the nearest one arrives, but on the other hand, if you need to get into the pool, you can wait indefinitely)) Once I even had to ride to the first floor and transfer to the right one. But the elevators are very fast.
In general, the opinion turned out to be twofold, until I am ready to answer whether I want to stay in this hotel again or not.
For information. If someone is going to go to Dubai Mall, then the taxi we got was 42 AED. The same distance, but on the subway for three people it cost 24 AED.
My score is 7 points.
Translated automatically from Russian. View original
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- Review of Citymax Hotel Al Barsha at the Mall
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