отстой sucks

As soon as I arrived from Dubai, I immediately decided to write a review about the hotel in order to stop those who are just going there, all previous positive reviews about the Delmon 4 * hotel are not true, I personally experienced all the delights of staying at this hotel and share it with everyone who is interested . At first everything was fine, we flew by Aeroflot, flew out of Sheremetyevo, a representative of Natalie Tours met us and immediately handed us over to the driver sent for us from the hotel. They put me in a broken-down minibus, with dirty and torn seats, and took me to a hotel. The hotel immediately issued a room for us, taking our passports from us, when we asked if it was possible to have dinner instead of lunch, which we had lost, we were categorically answered that we only had breakfast and lunch. Somewhere in the reviews I read that someone was offered dinner instead of lunch, so this is all not true, there is no such thing. When we saw the room offered to us, we gasped, it was not at all what was in the photo of the hotel, a shabby, smoky room, with old peeling bedspreads, we immediately said that we were non-smokers and that they changed our room, they changed it without any problems, the room was better. And everything would be fine, there are a lot of closets in the room, an LCD TV, the furniture is good, and the bedspreads are decent, but the bed linen. . . The next day, I found a huge hole on the sheet, asked to change the sheet, they changed it, the duvet cover was changed only after three days, and after three days the pillowcases, as it turned out later, there was also a hole in the duvet cover, in general, in 10 days we only changed the bed once. For some reason, only one bathrobe hung in the closet, although there were two pairs of slippers. The towels are all washed out, gray in color, and even they did not report when we asked for another towel, so they gave us generally dirty, with stains from mascara for the eyes, it seems that they were transferred from one room to another. They cleaned terribly, water was constantly flowing in the toilet, and they didn’t even wash it, there was a terrible smell from the toilet, you always had to make sure that the lid was closed, the sink was also not washed, it was covered in yellow stains, there was dust all around, especially on lamps on the bedside tables, just a finger thick, I don’t talk about the balcony at all, there was generally centuries-old dust, so we never went out to the balcony again. But you can’t say anything, because the cleaner pretends that he doesn’t understand anything (allegedly), neither in English, nor in Russian, nor on his fingers, he only spreads his arms, they asked us to report tea, it turned out that this is also a problem, gave it out almost with tears, doing us a great favor, in general, the service is still the same. If someone thinks that we didn’t give him a tip, and because of this such an attitude, then I assure you, they did, but everything remained the same. Now about the restaurant. Not only is it very small, it is located next to the reception, but if someone remembers the canteens of the Soviet times, the interior is about the same, there are peeling polished tables, without any tablecloths, on the tables there are only plastic substrates on which the knife lies, a fork and a paper napkin, after each visitor, crumbs are brushed off with a rag, and the next one sits down. The food is monotonous, there is little choice, but they cooked normally, we were not hungry. And yet, the hotel has a nightclub, so you can hear the music on all floors. Construction site next to the hotel. Now I am returning to "Natalih Tours", we saw the guide only once, the next day, we ordered excursions from her, and she did not show us again. We were still lucky, we talked with other vacationers from other tour operators, I will not voice their names, so they could not wait for the guides for several days. Now about the beach. They took us to the beach every morning at 9.00 o'clock. and picked up from the beach at 12.45 pm. , but it was necessary to get off to the bus in advance, because there might not be enough seats, latecomers left later, on the same minibus. The bus that was taken to the beach was small, old and with broken dirty seats, one thing only reassured that it took 10 minutes to get to the beach. Summary: I can advise you to use the Natalie Tours tour operator, but for those who want to relax in 4 star hotel, in accordance - price-quality, this hotel is strongly not recommended.