Не советую отдых в данном отеле I do not recommend staying in this hotel.

So we returned home after a holiday at the Acacia by Bin Majid Hotels 4 * Let me start right away with the fact that the hotel is terrible, and all the positive reviews about it are pure advertising. After re-reading the same reviews later, I was surprised how I had not realized this before. And everyone we met, from the newly arrived vacationers, unanimously said that they had read positive reviews, but the reality was far from reality. And in order to understand where you are going, I will describe the hotel and the rest in it in sufficient detail. In principle, we, like everyone else, also read reviews about the hotel, a lot confused us, but decided that if there were so many positive reviews, maybe not everything is so scary, and decided to take a chance.
We experienced the first shock upon arrival. They gave us a room on the 10th floor, the room turned out to be for smokers, it smelled of tobacco all over, and it was also very dirty, with some kind of small window through which even the light did not penetrate well, before it was dirty. I must say right away that when buying a ticket, we asked to specify our wish in choosing a room with a view of the pool. Yeah, we dreamed, no one even pays attention to it, so it's useless to ask about it. In short, we immediately returned to the reception with a request to change the room. We were offered another room, but it was no better, besides, the refrigerator and wi-fi did not work there, we had to return again. Then one of the employees was sent with us, who opened rooms for us and gave us a choice. Making sure that all the rooms are the same, we still settled on one of them. The hotel is really located in the industrial zone and we experienced the second shock at night, it was impossible to sleep, there was no soundproofing in the room at all, and we either listened to the work of loaders and the arrival of trucks, or the music from the club, which was located below. In addition to everything, and I don’t understand it at all, music was playing in the corridor outside the door. For whom she played, who would tell me? But it was also heard in the room. So if, after my review, you still decide to go, and you are not lucky enough to settle in a room overlooking the pool, take earplugs with you. Now about the cleaning of the rooms, they cleaned the room every day, I can’t say that it was very good, but we didn’t pay attention to it. True, two days before departure, towels were not brought to the room, we had to contact the reception, after which they brought us just beach towels, and on the last day they did not clean up at all. Also, keep in mind that there is not a single Russian-speaking employee at the reception, they all quit a long time ago, they speak only English there, only one waiter from the restaurant speaks Russian a little, sometimes he is at the reception. And when our compatriots come to solve some issues, they just smile at them and do nothing, supposedly they don’t understand, and our people leave with nothing.
Then there was a meeting with the guide. We rested from the travel company Coral. The meeting was formal, they didn’t really tell anything there, the goal was only one to sell excursions. Well, we took an excursion to Abu Dhabi, the price is $ 50 per person, departure from the hotel at 13.50, actually at 14.00. It was announced that there would be a visit to the Ferrari Club, the Sheikh Zayed Mosque, the Carpet Museum, dinner at the Hilton Hotel and the date market. "Ferrai Club" turned out to be just a shopping center, to which they gave 20 minutes, during which time you only have time to go to the toilet. Then the mosque, you need to run around its vast territory in 1 hour. Dinner is pretty decent, but you don’t have time to go to the museum, and they take you to the date market, where they bring you to a specific shop 20m away, where the whole crowd is stuffed from the bus, and they offer you to buy dates and other sweets (albeit with tasting) at an overpriced price. Arrive at the hotel at 2 o'clock in the morning.

Now infrastructure. The hotel has practically no territory, only a swimming pool, a road is being built on one side of the hotel, and warehouses, an oil refinery, etc. , on the other. In the evening there is nowhere to go, you can only relax in the room. By the way, there are two Russian channels in the room, these are Channel 1 and Russia Planet. Also, to pay tribute, there is good wi fi, everything is loaded without problems. Not far from the hotel, on the right across the road, there is a small supermarket for workers, with a very meager list of goods and of dubious quality, a small restaurant, also for local workers, where they are not even advised to go, although some go. Near the hotel, at the exit to the left, there is a liquor store with very affordable prices and a large selection. You can go to Al Hamra Mall, by taxi 12 dirhams, there are many cafes and there is a large supermarket, you can also change money there. From the hotel twice a week they take you to Rak Mall for free, you need to sign up at the reception.
Now the beach and the sea. From the hotel according to the schedule every hour, with a break from 12.00 to 15.00, there is a free bus to the beach, the schedule is also at the reception. But this is another nightmare. At 9.00 a crowd of people gathers at the entrance to the hotel, which must certainly squeeze into this particular bus, although if everyone does not fit in one bus, then the rest can leave on the next one. And the assault begins, people almost throw themselves under the wheels. Still the adrenaline. Arriving at the beach, you begin the next stage, this is to find a place under the sun. There are no free sunbeds, on the first day we had to sunbathe on the sand. Therefore, in the future, you will again have to run away from the bus in order to find a free sunbed as quickly as possible. The fact is that, as we understand, sun loungers with towels can stand for weeks, no one cleans them. At the reception you have to get a card to get towels, and we didn’t fully understand the meaning of these cards, because. whether you hand over the towel or not, no one cares. Animation on the beach, this is just the name, it is practically non-existent, although there are animators. Once you will be offered to play water polo, darts and exercises in the pool, and that’s all, we didn’t observe any other movements. The sea was very warm, but not very clean, especially at low tide. Any garbage remained on the shore in the form of bags, corks, bottles, etc. And in the place where the sea had recently been, a muddy bottom with algae was exposed, which was not very pleasant. There are a lot of cigarette butts on the sand, the result of the rest of the Russians, although the staff put ashtrays and regularly cleaned the beach.
Nutrition. There were no complaints here, everything was very tasty and varied. We had breakfast and dinner. Breakfasts are standard. For dinner there was a very large selection of various dishes and very tasty desserts. Of the drinks, at first there was only water for free, then they began to give juices.
Now I want to address my compatriots who are going on vacation. Gentlemen, learn to behave decently in a foreign country, do not disgrace Russia. Do not rush into the restaurant as if there was the last piece left, pushing everyone on the run. Do not crowd at the entrance, it is indecent. And then the poor waiters, opening the door to the restaurant, do not have time to jump aside. Learn to use cutlery, and do not saw with a fork a piece of meat with a creak on a plate for the whole restaurant. Put food on the plate in small portions, stop when you are already full. Do not take several queues, there is enough food for everyone. Unfortunately, we observed all this during one of the races. At first there were normal vacationers, then they brought a whole horde, I don’t know from which village, and all this shame began. The waiters looked at all this with a smirk, and we were just ashamed of our compatriots. In addition, wine glasses were immediately removed from the restaurant and disposable cups were placed for juice, and dessert was served in huge trays, although before that they were served in small cups, beautifully decorated. I also want to say about some vacationers who behave like at home. We watched how three girls from Yekaterinburg, lying by the pool, first turned on the music of Lyubov Uspenskaya on the whole beach, not thinking that someone might not like it or interfere with their rest, then in a conversation they swore at the top of their voices, not paying attention to that that there are children there. And when they were nevertheless reprimanded, they said that they had come to put the whole of Dubai on their ears.

And, keep in mind that no one will inform you about your departure from the hotel, there are no envelopes with information, no stands or any. You will need to go to the reception the day before, in the evening, and perhaps on a piece of paper f. A4, you will find information about the check-out.
I hope that my review will be useful to someone. If you have any questions ask, I will answer.