Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
6.0
Cleanliness:
6.0
Food:
6.0
Amenities:
5.0
Good afternoon. I will go straight to the main thing, namely the pros and cons of the hotel, which actually determined my overall rating.
Pros:
1. When checking in, they were not stingy and provided a good room.
2. I liked the atmosphere of the hotel itself and the adjacent embankment.
3. There are entertainments for small children, there are not many of them, but enough to keep the kids busy.
4. The presence of several restaurants on the territory.
5. The cost of the hotel is cheaper than nearby competitors and that's why.....
Minuses:
1. Remoteness of the hotel from well-maintained areas.
2. Construction of new hotels is underway around, spoiling the whole view.
3. The beach is 200 meters across the road, which contradicts the hotel's advertising about the first coastline.
4. There were problems with room service, they did not provide toothbrushes, etc. The room was dusty, something fell off in the bathroom immediately, I had to deal with the reception. It seems to have been decided.
5. The food is rather weak, although there seems to be a variety, but there is little choice of meat products, fish, salads, few fruits, and those that were not very ripe. Of course, you won’t stay hungry, but it doesn’t pull on 5 * at all. They constantly asked to clear the tables, bring cutlery, you catch the waiters to order a drink, they themselves rarely come.
6. Didn't like the Italian style restaurant, not tasty at all. . .
7. And the most important minus, we went to the sauna and accidentally left a precious pendant on a chain in the locker room, it was already late, so we were the last to leave and the attendants closed the door behind us. They realized they were missing only a day later. As a result, the staff does not care about your losses. Refused to call the police! Refused to provide and study the video from the surveillance camera!! ! They didn’t do anything at all, for cover they said that they would just ask the attendants if they found anything. Naturally, they said that they didn’t find anything, although it’s easy to understand from the cameras who came in after us, he took it, we were the last to leave, for this the cameras were installed !! ! And most likely something was not told to us or someone. This can happen to anyone and it is very unpleasant that in a foreign country you cannot do anything and influence someone too.
Pros:
1. When checking in, they were not stingy and provided a good room.
2. I liked the atmosphere of the hotel itself and the adjacent embankment.
3. There are entertainments for small children, there are not many of them, but enough to keep the kids busy.
4. The presence of several restaurants on the territory.
5. The cost of the hotel is cheaper than nearby competitors and that's why.....
Minuses:
1. Remoteness of the hotel from well-maintained areas.
2. Construction of new hotels is underway around, spoiling the whole view.
3. The beach is 200 meters across the road, which contradicts the hotel's advertising about the first coastline.
4. There were problems with room service, they did not provide toothbrushes, etc. The room was dusty, something fell off in the bathroom immediately, I had to deal with the reception. It seems to have been decided.
5. The food is rather weak, although there seems to be a variety, but there is little choice of meat products, fish, salads, few fruits, and those that were not very ripe. Of course, you won’t stay hungry, but it doesn’t pull on 5 * at all. They constantly asked to clear the tables, bring cutlery, you catch the waiters to order a drink, they themselves rarely come.
6. Didn't like the Italian style restaurant, not tasty at all. . .
7. And the most important minus, we went to the sauna and accidentally left a precious pendant on a chain in the locker room, it was already late, so we were the last to leave and the attendants closed the door behind us. They realized they were missing only a day later. As a result, the staff does not care about your losses. Refused to call the police! Refused to provide and study the video from the surveillance camera!! ! They didn’t do anything at all, for cover they said that they would just ask the attendants if they found anything. Naturally, they said that they didn’t find anything, although it’s easy to understand from the cameras who came in after us, he took it, we were the last to leave, for this the cameras were installed !! ! And most likely something was not told to us or someone. This can happen to anyone and it is very unpleasant that in a foreign country you cannot do anything and influence someone too.
Translated automatically from Russian. View original
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