Good day to all. I do not write reviews, but in this case it boiled up, so much so that it was right over the edge. Therefore, I decided to share the information so that someone can make the right choice for themselves.
Why did I choose this hotel. It's simple, I traveled a lot, I saw different hotels, I had a chance to relax in Turkey in the Rixos network and was pleasantly surprised. I spent a lot of money there, but I did not feel sorry for a single ruble. Rested to the highest standard. That's why I chose Rixos again....
Let's start in order. Transfer.
We were met not by an individual transfer, but by a regular bus that took guests to hotels. This immediately sobered our expectations, but we decided not to attach much importance. Few things happen.
Settlement. They took an additional tax of 20 dirhams for each day from the room. That is, 240 dirhams, which is approximately 4320. The money is not great, and it seems like it’s not a pity.
But excuse me, I'm going to a premium hotel, and it feels like I went to a roadside eatery, where they took money from me and for the entrance, and for music and so on. A trifle, but the sediment remained.
The hotel is frankly small. And all the photos that the hotel photographers diligently take are a complete swindle, like many things in the UAE.
I will not describe the number, there are no complaints about it, but there is nothing special to admire. The water is not always hot. Trite apparently ends, so slightly warm runs.
Nutrition. Here I will write in more detail. It's just sad. There is nothing. We thought that we were full and spoiled, but no, the guests also spoke about the kitchen. The same thing every day, with rare exceptions. The choice is such that you won’t look without tears. Meals are like in a 4* hotel. Fruits are wooden, there is simply no seafood. Once in 12 days they gave shrimp and some kind of mussels. Is it Rixos?
The children did not eat sweets! Children did not eat sweets, how? Cream on the cake With the aftertaste of motor oil.
The same goes for anything with chocolate. Rixos are proud of their A'La Carte restaurants. What can I say ...Thanks to marketers, the name is beautiful. There is nothing more to praise.
BBQ area. You sit there covered in smoke, either the smoke from the barbecue, or the smoke of old oil, on which pancakes are fried with love.
In summary: poor quality of products and their preparation and presentation.
The staff is rude and arrogant. No, you won’t be rude with words, but be sure you will feel it. Not all, there are very nice people, but there are also the opposite. The waiters are great, they always come up and bring drinks, but the guest service will not surprise you for the better.
The rules of the hotel are simply unbearable. You can’t turn the sunbed in the sun, you need to smoothly descend into the pool, in no case should you jump from the side, otherwise the lifeguard rushes towards you and makes a remark. For this, I bought a ticket to a premium hotel to listen to the lectures of a lifeguard.
In a restaurant, you can go to one zone with children, but you can’t go to another, the beach is also divided into zones, and the pool too. What do these rules change every day and I still have not figured out when and what is still possible. So if you are with a child, be prepared for you to be uncomfortable here.
Issuing towels works at a certain time. I don’t know why they came up with this, but I felt these inconveniences myself. It feels like you are not on vacation, but in the colony of the settlement.
Viber does not send photos and videos, only Messages. And that's just in this hotel! In shopping centers and other places where there is Wi-Fi, everything works fine. There are total restrictions. Wi-Fi itself seems to be there and it seems to be not. Works very unstable.
Children are allowed on the slides only according to their height. Beliefs that he was younger on much bigger slides doesn't help. Parents are not allowed. The child cries, and you explain to him what the rules of the hotel are.
As for the sea.
The sea is warm, clean, it has shells and starfish. But the feeling that you are on a career. I don't know how to convey it, you have to feel it. Everything is fenced up and down, the rescuer flies to you by 5 meters away from the child. Very fun and comfortable.
Animation. Children's. Just want to cry??? ? . I haven't heard this Tu-Tu train anywhere. Children took up each other, parents made a tunnel and fun?????????? ? . In the children's room there is a room where a miserable semblance of a labyrinth and a bunch of parents sit and watch their children and there is also a playroom. Parents also sit there and entertain their children. I chose this hotel, among other things, to work with children, Rixy at Rixos Sungate is simply the highest class. I gave the child and forgot. He is happy there. There is a theater, and Drawing, and competitions and slides, and everything your heart desires.
Here you look and do not understand where you are. How is this possible? Why?
The toilet near the pool is closed at 22.40.
I accidentally found out that the need arose and went there, and there hello from the hotel. According to our rules, you are wrong. You shouldn't have wanted to go to the toilet at this time. By the way, they often use “should”, more on that later.
Hookahs. I love hookahs, I hope it's clear that you can't smoke them by the pool. But what quality they are is terrible. Calliard for $ 30 I would like to see others. Hookahs are not washed, they stand in the heat all day with water in a flask, and then the guests. I am attaching a photo. The hookahs themselves are old, such models have been thrown away for a long time, but not here.
The foam party started at 5pm??????????? ? to say that I was laughing, to say nothing ??????????? ? and ended at 18.00??????????? ? apparently it was started only to make a beautiful video on Instagram, and not to entertain guests.
The hotel does not correspond to Rixos, does not correspond to 5 *. This is a good 4* if you have stayed in Rixos and expect the same level of service and comfort - FORGET you are not in this hotel
Why did I choose this hotel. It's simple, I traveled a lot, I saw different hotels, I had a chance to relax in Turkey in the Rixos network and was pleasantly surprised. I spent a lot of money there, but I did not feel sorry for a single ruble. Rested to the highest standard. That's why I chose Rixos again....
Let's start in order. Transfer.
We were met not by an individual transfer, but by a regular bus that took guests to hotels. This immediately sobered our expectations, but we decided not to attach much importance. Few things happen.
Settlement. They took an additional tax of 20 dirhams for each day from the room. That is, 240 dirhams, which is approximately 4320. The money is not great, and it seems like it’s not a pity.
But excuse me, I'm going to a premium hotel, and it feels like I went to a roadside eatery, where they took money from me and for the entrance, and for music and so on. A trifle, but the sediment remained.
The hotel is frankly small. And all the photos that the hotel photographers diligently take are a complete swindle, like many things in the UAE.
I will not describe the number, there are no complaints about it, but there is nothing special to admire. The water is not always hot. Trite apparently ends, so slightly warm runs.
Nutrition. Here I will write in more detail. It's just sad. There is nothing. We thought that we were full and spoiled, but no, the guests also spoke about the kitchen. The same thing every day, with rare exceptions. The choice is such that you won’t look without tears. Meals are like in a 4* hotel. Fruits are wooden, there is simply no seafood. Once in 12 days they gave shrimp and some kind of mussels. Is it Rixos?
The children did not eat sweets! Children did not eat sweets, how? Cream on the cake With the aftertaste of motor oil.
The same goes for anything with chocolate. Rixos are proud of their A'La Carte restaurants. What can I say ...Thanks to marketers, the name is beautiful. There is nothing more to praise.
BBQ area. You sit there covered in smoke, either the smoke from the barbecue, or the smoke of old oil, on which pancakes are fried with love.
In summary: poor quality of products and their preparation and presentation.
The staff is rude and arrogant. No, you won’t be rude with words, but be sure you will feel it. Not all, there are very nice people, but there are also the opposite. The waiters are great, they always come up and bring drinks, but the guest service will not surprise you for the better.
The rules of the hotel are simply unbearable. You can’t turn the sunbed in the sun, you need to smoothly descend into the pool, in no case should you jump from the side, otherwise the lifeguard rushes towards you and makes a remark. For this, I bought a ticket to a premium hotel to listen to the lectures of a lifeguard.
In a restaurant, you can go to one zone with children, but you can’t go to another, the beach is also divided into zones, and the pool too. What do these rules change every day and I still have not figured out when and what is still possible. So if you are with a child, be prepared for you to be uncomfortable here.
Issuing towels works at a certain time. I don’t know why they came up with this, but I felt these inconveniences myself. It feels like you are not on vacation, but in the colony of the settlement.
Viber does not send photos and videos, only Messages. And that's just in this hotel! In shopping centers and other places where there is Wi-Fi, everything works fine. There are total restrictions. Wi-Fi itself seems to be there and it seems to be not. Works very unstable.
Children are allowed on the slides only according to their height. Beliefs that he was younger on much bigger slides doesn't help. Parents are not allowed. The child cries, and you explain to him what the rules of the hotel are.
As for the sea.
The sea is warm, clean, it has shells and starfish. But the feeling that you are on a career. I don't know how to convey it, you have to feel it. Everything is fenced up and down, the rescuer flies to you by 5 meters away from the child. Very fun and comfortable.
Animation. Children's. Just want to cry??? ? . I haven't heard this Tu-Tu train anywhere. Children took up each other, parents made a tunnel and fun?????????? ? . In the children's room there is a room where a miserable semblance of a labyrinth and a bunch of parents sit and watch their children and there is also a playroom. Parents also sit there and entertain their children. I chose this hotel, among other things, to work with children, Rixy at Rixos Sungate is simply the highest class. I gave the child and forgot. He is happy there. There is a theater, and Drawing, and competitions and slides, and everything your heart desires.
Here you look and do not understand where you are. How is this possible? Why?
The toilet near the pool is closed at 22.40.
I accidentally found out that the need arose and went there, and there hello from the hotel. According to our rules, you are wrong. You shouldn't have wanted to go to the toilet at this time. By the way, they often use “should”, more on that later.
Hookahs. I love hookahs, I hope it's clear that you can't smoke them by the pool. But what quality they are is terrible. Calliard for $ 30 I would like to see others. Hookahs are not washed, they stand in the heat all day with water in a flask, and then the guests. I am attaching a photo. The hookahs themselves are old, such models have been thrown away for a long time, but not here.
The foam party started at 5pm??????????? ? to say that I was laughing, to say nothing ??????????? ? and ended at 18.00??????????? ? apparently it was started only to make a beautiful video on Instagram, and not to entertain guests.
The hotel does not correspond to Rixos, does not correspond to 5 *. This is a good 4* if you have stayed in Rixos and expect the same level of service and comfort - FORGET you are not in this hotel
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Nice hotel, good wifi
- The hotel is excellent
- 24 hours a day ULTRA ALL INCLUSIVE
- This is not a family hotel
- Nice hotel but be careful with wifi
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