Disgusting hotel!

Written: 4 february 2018
Travel time: 21 — 27 january 2018
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 3.0
Cleanliness: 1.0
Food: 8.0
Amenities: 6.0
Flew with a friend from the winter Moscow depression to the sun in Ajman). Unfortunately, the hotel was not just unlucky, but....the whole description is below))))
1. The plane arrived at the new Dubai airport, which is + an hour to the road to the hotel.....
2. The azur air company (I don’t even want to capitalize the name, there is no respect! ) for 5 hours of flight, instead of two meals a day, it provides a glass of juice and a small bag of peanuts))) and a pseudo-lunch). a gram container with a puppet piece of cheese and sausage is solidly called "Meat Snack"!!!! )))) This is not about the hotel, but it is important for what is described below).

3. Because of the first item, we arrived at the hotel at 23-30 local time. Meals half board and dinner until 23. Accordingly, we arrived at the hotel hungry and tired and..... to the question "where can I eat? " the answer is "what is it for you to keep the entire staff of the restaurant?! " If guests do not have time to offer them at least a sandwich or at least cookies for dinner in the interests of any hotel), but we received only "how do we know when you will arrive ?! " As a result, after checking in, I had to wander around the hotel at one in the morning in search of food).
4. The number is generally a separate review)))). From fatigue and hunger, they did not pay attention to the stained carpet, a non-working refrigerator with a non-closing door). The complete absence of dishes and cutlery in the kitchen..... The main surprise was waiting for us in the morning! We woke up in the morning - it was dark in the room, we closed the curtains before going to bed) We joyfully part the curtains and..... oh God! Has the Lord taken my eyesight??!!! ! And the room is also dark! The lights are on 24/7 otherwise it's a dark night. So we spent a week without daylight like moles in the basement. It turned out that there were three towers in the hotel, we were settled in the second and the window overlooks the black wall of the neighboring tower, on the right is the same black wall, on the left is also the wall of the neighboring room and....in the distance. A small strip between the wall of our tower and the wall of the neighboring one. Arriving from winter Moscow, it’s sad to be in the basement . . (((((But we are Russians! You won’t spoil our mood so easily)) The beds are comfortable and the bedding is normal)
5. At the meeting with the hotel guide YuliyaYaSolveAllYourProblemsAnswerAllQuestions complained about the room. After going to the administrator, Yulia said that all the Studio rooms in the hotel are like this and the travel agent should have warned us....About what, Yulia ? ! That we won't see daylight in the room? We would simply refuse such pleasure)) There is no such information on the sites and I did not buy the tour from strangers.
6. Since the hotel provides bathrobes and slippers upon request (as all sites report), we made such a request to the Russian-speaking administrator ANNE. Stunning "intelligent boor"! ))) Not a word of rude, but a clear message to *** and in the eyes, and in the subtext and on the face))) So! "Bathrobes are not provided in the rooms. " Ironing board and iron need to wait, use other guests). When asked how long to wait for the iron, the answer is also amazing))) "I am not responsible for the human factor! In 15 minutes") I still do not understand why the first phrase was said....? )) And indeed after 15 minutes (then we did not yet know that it was fast) brought an iron and an old dirty ironing board with traces of a hot iron. Which, by the way, was not needed by other guests until the end of our stay at the hotel). And, probably as a bonus))), disposable slippers

7. The next day we were leaving for an excursion and the hotel guide Yulia told me to order a lunch box in the evening. The dearest HAMKA ANNA categorically refused, because "this is not accepted at the hotel. " When we were "shaved off" for the first time, we no longer approached before the tour) Intelligent girls)))
8. Dubai tour from Anex Tour was amazing! Thanks to the guide Vladimir (according to him, he is not an employee of the tour operator) it was very interesting. Not just information, but an interesting story about the state, rulers, emirates and sights. The light show at the Burj Khalifa in the Dubai Mall was especially impressive! Listed in the Guinness Book of Records, made for the New Year and extended until March inclusive. Be sure to see who has time) then it will be impossible to see him.
9. The restaurant is not very convenient in terms of location, if you don’t ask you won’t find it). It also consists of medium-sized rooms separated by walls, and you run along them in search of free space. But the staff here are great. And they will lead you to a free table and help if necessary. Very attentive and smiling. The food is varied for every taste, a lot of fruits, salads, desserts. You won't leave hungry and the food is delicious. And the time of 3-4 hours is enough not to rush and plan both the day and the evening. Very convenient for half board or breakfast-dinner or breakfast-lunch. Just call the room number at the entrance and eat.
10. The beach is really 10-15 minutes. Buses run six times a day, but! there may not be enough places in the evening from the beach to the hotel, but you can’t ride standing up. Very tough huge fines, especially for speeding, so the movement is measured and unhurried)) But they constantly cut insolently)). Ramada Beach hotel beach. Small but well maintained. There is nothing to eat, but there are a lot of cafes nearby so you won’t have to go hungry. At the entrance! ! to the beach there is a fenced area with showers and foot washers, as well as toilets M and F, two of each. Clean and with toilet paper. Now, if you change clothes, then only in the toilet. Rescuers vigilantly monitor the order and chase local violators of the territory. There are jet skis 2-3 pieces, a banana and 2-3 cheesecakes. In general, the beach itself is large, but it is public and empty. Fenced part with sun loungers, mattresses and umbrellas. The sand is clean, but not snow-white, as described on the sites) I have something to compare))

11. And the final day at the hotel). Tomorrow transfer at 5 am!! ! A lot of plans and....the safe with money and documents was blocked. I had to contact the administrator again . . ((((Another girl of oriental appearance (they thought it was lucky that there was no HAMKI ANNA) listened to the request and promised to send an employee within 15 minutes. After 45 minutes of waiting, the arrival time of the employee was reduced to 5 minutes. 20 minutes on the way to dinner at the elevator, we ran into the long-awaited saviors. I don’t know if the gender and age of the guests affect the attitude of the staff, but it’s disgusting to treat us two friends with the hotel!
I do not recommend anyone to go to this hotel. from refusing or ignoring any request to a basement room with stains of dirt all over the carpet and upholstery, a broken refrigerator, an empty kitchen, years of dirt on the inside of the bathroom sink, a shabby balcony the size of a handkerchief. Ruin your holiday and waste your time and money. This is definitely not a four..... three with a huge minus maximum. Shame on the hotel!!!!! !
Translated automatically from Russian. View original