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Travel agency review Аккорд-тур Туроператор (Lviv)

'Long road in the dunes'

Author:
Date of purchase: 20 july 2019
Written: 11 november 2019
2.0
Travel agency: Аккорд-тур Туроператор (Lviv)
Service type: экскурсионный тур

We bought the tour back in the summer - it seems "early booking" - is it true? .When the tour was canceled - due to the fault of the travel agency (they offered tours instead that did not suit us) - the problem was solved, it seems, just return the money - and we all forgot about you, like a bad dream. But no, because we live in Ukraine, we have there can’t be simple solutions (the mess begins with the travel agency Datur (Zhytomyr) through which the ticket was issued, sends a request for a refund - everything seems to be normal, but no - after 3 weeks from the Accord there are "problems" - bank details do not match, etc. etc. I work in commerce myself - I understand that this is a banal "toffee" - in general, it’s profitable for them to “ruin” money since the summer (you can even put a couple of percent on a deposit, you can “cut down”). The Accord company is even shorter

then - "crook". The problem was still at the exchange rate, in the euro-summer one-autumn it was different. In general, Datur helped us out (they compensated us for the exchange rate difference for their money, thanks to them!). I do not recommend contacting the Accord. - Don't risk it. It's better to go by yourself.




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аватар Stasfortunateson
Stasfortunateson

A month ago we bought a Weekend tour to Krakow on 11/16/2018. Last week, 07.11.2018 Our tour operator wrote that the tour is guaranteed, legs in hand, we pack our bags, we buy tickets :) we are ready to receive a sea of ​​emotions. Today 12.11.2018 at 18:30 the tour operator receives a letter that the tour 33881181138 Weekend to Krakow will not take place
Razvodnyak, out of the blue, mumbling something indistinctly about a refund. They offer other dates GUARANTEE that we will eat, or other directions also for other dates with cosmic 50-100 euros per person surcharges.

Mon, 12 Nov 2018, 21:15
аватар brize
brize

a complete mess

Tue, 13 Nov 2018, 12:07
аватар brize
brize

a complete mess

Tue, 13 Nov 2018, 14:07
аватар ss_ss
ss_ss

I have the same situation with the tour

Mon, 19 Nov 2018, 20:18
аватар ss_ss
ss_ss

I have the same situation with the tour

Mon, 19 Nov 2018, 22:18
аватар