Travel agency review Аккорд-тур Туроператор (Lviv)

Accord tour ruined vacation

Author:
Date of purchase: 07 march 2012
Written: 28 april 2012
1.0
Travel agency: Аккорд-тур Туроператор (Lviv)
Service type: экскурсионный тур

If you are going to travel with Accord, read this story and choose another tour operator. I am very sorry that I did not listen to the reviews posted here and booked a tour with Accord Tour, now the vacation that I planned for 3 months was ruined at the last moment. And now more about how the Accord deceives.

I approached the choice of the tour very carefully, before that I went with the tour operator Tatur to the Czech Republic and flew through the Tez tour to Greece. But this time we decided to go to France and Holland. We chose the tour "Dreaming about him. Amsterdam! Brussels! Paris!" for 8 days, departure on May 3, 2012 from Lviv, paid for the tour on March 7. And today, April 28 at 13:00, that is, 4 days before departure and before the weekend, we were informed that our tour was canceled, citing the fact that a group of 30 people "withdrew" from the tour. In return, we were offered not the best tour of Italy on May 3, and a tour for 6 days with 2 night transfers to Paris. but bypassing the coveted Amsterdam. Knowing that Schengen visas are issued for 2 weeks, we asked the tour operator to rebook us for a 10-day tour with our surcharge, to which Accord replied that the visa would be for exactly 8 days, so we have no choice but to go on the tour they imposed or take the money and don't go anywhere at all.

Departure May 5, tour "Tempting Paris", vacation ruined, mood disgusting. I perfectly understand that we were simply deceived, because it is impossible to believe that 30 people (allegedly from our group) refused the tour 4 days before departure, despite the fact that if they refuse within such a period, no one will return the money for the tour. Accord tour simply did not tell us until the last moment that there would be no tour, so that we would not have time to rebook with another tour operator and had to go to the tour of their choice.

Accord is just like a pig treats his clients and his work. No one will return the spent nerves to us, and the spoiled vacation, but if you are only going to buy a tour from the Accord Tour, I strongly advise you to contact another tour operator, because. in the Accord-tour you will find a complete mess and disregard.




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