Travel agency review Аккорд-тур Туроператор (Lviv)

Accrod tour travel agency is a scammer.

Author:
Date of purchase: 17 september 2018
Written: 07 november 2018
1.0
Travel agency: Аккорд-тур Туроператор (Lviv)
Service type: экскурсионный тур

In September 2018, the "Hungarian Secret" tour was ordered and fully paid for. Date of departure from Kyiv 12.11.2018. We booked a hotel in Kyiv (we live in Kharkov) and bought train tickets. Four days before departure, the tour operator canceled the trip, citing the fact that the required number of people did not get there. Of course, this could become known to the tour operator exactly four days before departure!? The tours offered instead of this did not suit us either by the date of departure. we did not have time to get to Lviv from Kharkov, neither in terms of the content of the tours, nor in terms of cost. In addition, we were deprived of the opportunity to find tours suitable for us in another agency, because. there was no talk of a refund in a short time, and all the funds were already on the account of the Accord tour. The company and the travel agent also did not talk about any compensation for the moral and material damage caused. I come to the conclusion: ACCORD TOUR - SCAMMERS. This is possible only in our country, where citizens are not protected from the actions of such tourist criminals.




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аватар Stasfortunateson
Stasfortunateson

A month ago we bought a Weekend tour to Krakow on 11/16/2018. Last week, 07.11.2018 Our tour operator wrote that the tour is guaranteed, legs in hand, we pack our bags, we buy tickets :) we are ready to receive a sea of ​​emotions. Today 12.11.2018 at 18:30 the tour operator receives a letter that the tour 33881181138 Weekend to Krakow will not take place
Razvodnyak, out of the blue, mumbling something indistinctly about a refund. They offer other dates GUARANTEE that we will eat, or other directions also for other dates with cosmic 50-100 euros per person surcharges.

Mon, 12 Nov 2018, 21:15
аватар brize
brize

a complete mess

Tue, 13 Nov 2018, 12:07
аватар brize
brize

a complete mess

Tue, 13 Nov 2018, 14:07
аватар ss_ss
ss_ss

I have the same situation with the tour

Mon, 19 Nov 2018, 20:18
аватар ss_ss
ss_ss

I have the same situation with the tour

Mon, 19 Nov 2018, 22:18
аватар