Terrible office, scammers! And when problems arise, no one cares about you.

I do not recommend to anyone

We chose this company, because they are monopolists in the Ukrainian market.

We go not for the first time, to be honest, there are always some disadvantages, but here in three days

a lot of negative things. Guide (Maxim Zakhozhy) - no one, does not tell anything on the road, read from a piece of paper, stammering, information about Krakow and that's it. There are no stops for snacks on the road, only 10 minute stops for visiting the restroom.

A lot of money is raked for excursions, but in the end - a hoax! We took an "excursion" to Auschwitz for 23 euros per person and in the end it was not an excursion, but just a transfer!!!! Some kind of stammering guide rode with us on the bus, told us a little, but they sent us to Auschwitz itself, like you read, everything is clear there. It was terrible (((((the transfer from Krakow is five times cheaper! But we wanted the tour.

And the worst thing is that when we were already supposed to go home, we were told to be there at 15.30 and not be late! It started to rain heavily, but we were conscious, we didn’t want to let anyone down, we ran in the rain, we arrived on time, everyone was wet (it was 15 degrees outside), and the bus was 40 minutes late!!! The guide told us that it would be possible to quickly get things out of the trunk to change clothes, but in the end we were not allowed to do this. They said at a technical stop! Which will be unknown when! ((4 people, including two children with completely wet clothes and legs, already chilled, because they were waiting for the bus and everyone does not care about it.

In short, my advice to you, if you get caught in the rain, wait somewhere and spit on the time. If you get wet, no one will care about you (it’s not them who will get sick later.

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