Author:
Date of purchase: 01 october 2019 Written: 01 october 2019 |
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Travel agency: Аккорд-тур Туроператор (Lviv) Service type: экскурсионный тур |
We booked a tour in Accord, paid for everything, signed the contract. A week later, it was canceled (we were already ready, so we didn’t buy tickets to Lviv much in advance). They moved it to another date, they warned everyone at work, I booked a hotel, bought tickets ... and then in 1 DAY !!!!! IT IS CANCELLED AND ANOTHER IS OFFERED WHICH IS MORE EXPENSIVE, ALTHOUGH OUR TOUR WAS ALREADY GUARANTEED!
The manager tells us this is the first time, but only the second time they cancel us. Long story short, I applied for a refund. I just lost heart. A year to collect money, plan a trip, and you are set up like that.
There is only one conclusion - never get involved with the Accord Tour under any enticements!
вывод один - не связывайтесь никогда ни при каких заманухах с Аккорд туром!
I wonder how quickly the money will be returned? After all, there is not a word in the contract about the timing.
Интересно, как быстро деньги возвратят? Ведь в договоре о сроках ни слова.
I wonder how quickly the money will be returned? After all, there is not a word in the contract about the timing.
Интересно, как быстро деньги возвратят? Ведь в договоре о сроках ни слова.
we were returned quite quickly, within 10 days (taking into account that there were holidays during this period), but the question is still different, I found reviews where tourists were not returned about 20% of the agency's expenses. so that here the question is not so much in speed as the decency of the travel agency
нам вернули достаточно быстро, в течении 10 дней (с учетом что в этот период были праздничные дни), но вопрос еще в другом, я находила отзывы, где туристам не возвращали около 20% типо расходы агенства. так, что тут вопрос не так в скорости как порядочности турагенства
we were returned quite quickly, within 10 days (taking into account that there were holidays during this period), but the question is still different, I found reviews where tourists were not returned about 20% of the agency's expenses. so that here the question is not so much in speed as the decency of the travel agency
нам вернули достаточно быстро, в течении 10 дней (с учетом что в этот период были праздничные дни), но вопрос еще в другом, я находила отзывы, где туристам не возвращали около 20% типо расходы агенства. так, что тут вопрос не так в скорости как порядочности турагенства